I-Firefox Community Forum

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

Hello,

Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134.

I know how to transfer the profiles but I could not find any information on compatibility.

Would I need to install other versions before 134 to handle any changes?

Thank you

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been blogging for many years.

Your assistance in this matter would be appreciated. Thank you in anticipation.

I've tried submitting the above a few times...and for whatever reason, it has not gone through to you, it would appear.

One of the things I heavily rely on with FireFox is it storing words I type in reply boxes on various forums. Lately however, Firefox only seems to keep them for several hours, then they disappear. For example, I can type in "K Frame." (See image attached) The next time I go to use that field again, that text will automatically appear. And it may continue to do so for several hours, even if I close out Firefox and return later, but eventually, within 24 hours, it will disappear and I will have to retype it again the nest time I want to use that phrase. FireFox used to hold these words or phrases forever.

Any suggestions????? Both my Windows 11 and Firefox are up to date.

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page option? I've always had that enabled and now that it was removed it makes searching extremely tedious and time wasting. Please offer a SIMPLE AND QUICK way to restore this option ASAP. Thank you.

Hi!

When i upload one of my photos the dark bakgrund looks awful (see attached photo)

Edge diaplys it fine but i am a firefox user and have allways bean.

Please help!

Since the 132.02 certain eBay items will not display its shipping info. Only on Firefox. Its not addon because I disabled all and I have the same addons installed on edge and all good there, I can see the shipping info on edge. And its only about 50% of the items which is weird. I have done the basic troubleshooting and I have to think it was this update. If you see the images attached Shipping values should be displayed. Some have a $ value some say +shipping, those are not displaying the value. Please help me figure this out as I use Firefox ALL day but if this continues I HAVE to switch. Ebay is my main source of income now.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

I have the last Firefox version and am trying to add extensions (e.g. video download helper). When I click on Add to Firefox, it works at loading the extension, but without any success. The blue dot in the gray square dances and dances and dances.... Thanks !!

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.