I-Firefox Isithangami Sokwesekwa

In making this post I am following instructions found at https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting, which include the statement "Fill out the Details section of the next page..." which seems to refer to THIS page, but I see no Details section here, so I'll just put the details where they seem to apply.

Firefox Version 102, installed today, shows the same symptom I've been seeing for several weeks, perhaps months: whenever Firefox is closed, a crash report popup appears on the screen (after a minute or two). I've been submitting these on a regular basis and hoped that Version 102 would contain a fix, but the issue continues.

So today I've created some minimum-to-reproduce examples, in each case using the same setup, but closing Firefox in a different manner:

Setup: Firefox for Windows V 102 installed today. Windows 10 is up to date. I open Firefox in troubleshooting mode, which displays my home page, located on a shared server that I use for a website and other stuff I want to be able to access from anywhere. Nothing exotic, just a list of links. That works.

Then, without doing anything else (for purposes of these tests), I close Firefox via one of the following (with associated report ID):

• Click on large X in the upper right corner of the window.

   bp-e31ef7d6-8d17-41c8-a204-0e53c0220630e

• In the window menu, select File > Exit.

  bp-d15f97c8-267f-4550-9d42-69eb70220630

• On the task bar, RMB on Firefox, then select 'Close window'.

 bp-39756c12-ccb7-4f83-998a-ec8030220630

My system is an HP laptop with AMD Vision A6 processor. My wife uses a Dell all-in-one on the same wired network and does not experience the crash-on-close symptom. This makes me suspect my hardware, but just tested with other browsers:

Chrome - Blocked my home page (never saw that before, but I use Firefox...) until I removed the block from Settings. Closed without crashing. Edge - Updated itself, then gave me the same "Not secure" warning as Chrome, but displayed the home page anyway. Closed without crashing.

In all cases, the link to my home page is specified as http://, not https:// My wife's system is set up the same way.

My question: How can I get Firefox to close gracefully, without spitting out a crash report 1-2 minutes later? Note that I can OPEN Firefox and use it for hours without incident, but if I close it and do something else, when I close THAT, there's the Firefox crash report window underneath.

I just ran the w3.org validator on my home page and I see that a few errors have crept in,. mostly unencoded ampersands. I'll fix those, but if that caused a problem for Firefox, would it wait until much later to crash? And why only on my system, not my wife's?

Suggestions?

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

Here is my code:

<html>
 <head>
  <meta charset="utf-8">
  <style>
   .fullCard,
   .lowerHalfCard,
   .upperHalfCard,
   .fullCard-after,
   .lowerHalfCard-after,
   .upperHalfCard-after {
     background-color: inherit;
     border-radius: 10px;
     height: 100%;
     width: 100%;
     position: absolute;
     
     align-items: center;
     display: flex;
     justify-content: center;
     vertical-align:middle;
   }
  
   .fullCard-after::after,
   .upperHalfCard-after::after{
     content: "";
     display: block;
     position: absolute;
     height: 4px;
     background-color: inherit;
     width: 100%;
     top: calc(50% - 2px);
   }
   .lowerHalfCard-after::after{
     content: "";
     display: block;
     position: absolute;
     height: 4px;
     background-color: inherit;
     width: 100%;
     top: calc(50% - 2px);
   }
   .lowerHalfCard,
   .lowerHalfCard-after{
    clip-path: polygon(0% 50%, 100% 50%, 100% 100%, 0% 100%);
   }
   .upperHalfCard,
   .upperHalfCard-after{
     clip-path: polygon(0% 0%, 100% 0%, 100% 50%, 0% 50%);
   }

   .splitFlap {
     background-color:black;
     box-sizing: border-box;
     border-radius: 10px;    
     width: 100px;
     height: 150px;
     position: relative;    
   }

   .rotate0to90 {
     animation-name: r0to90;
   }

   .rotate90to0 {
     animation-name: r90to0;
   }

   .rotate0to_90 {
     animation-name: r0to_90;
   }

   .rotate_90to0 {
     animation-name: r_90to0;
   }

   .rotate0to90,
   .rotate90to0,
   .rotate0to_90,
   .rotate_90to0 {
     animation-duration: 0.3s;
     animation-fill-mode: forwards;
   }

   @keyframes r0to90 {
     from {
    transform:rotateX(0deg);
     }

     to {
    transform: rotateX(90deg);
     }
   }

   @keyframes r90to0 {
     from {
    transform: rotateX(90deg);
     }

     to {
    transform: rotateX(0deg);
     }
   }

   @keyframes r0to_90 {
     from {
    transform: rotateX(0deg);
     }

     to {
    transform: rotateX(-90deg);
     }
   }

   @keyframes r_90to0 {
     from {
    transform: rotateX(-90deg);
     }

     to {
    transform: rotateX(0deg);
     }
   }

   .transform0to_90 {
     transform: rotateX(-90deg);
   }

   .transform0to90 {
     transform: rotateX(90deg);
   }
   .hide{
    display:none
   }
   .zIndex2 {
     z-index: 2;
   }

   .zIndex4 {
     z-index: 4;
   }

   .zIndex10 {
     z-index: 10;
   }
   .blue{
      background-color: blue
   }
   .green{
      background-color: green
   }
   .red{
      background-color: red
   }
   .orange{
     background-color: orange
   }
  </style>
  <script>
   let baseDiv,lowerDiv,middleDiv,upperDiv;
   document.addEventListener("DOMContentLoaded",()=>{
    baseDiv=document.getElementById("base");
    lowerDiv=document.getElementById("lower");
    middleDiv=document.getElementById("middle");
    upperDiv=document.getElementById("upper");
   });
   let backward=()=>{
       middleDiv.innerHTML=baseDiv.innerHTML;
    lowerDiv.classList.add("rotate0to90");
    middleDiv.className="upperHalfCard-after transform0to_90 zIndex4";
   }
   let forward=()=>{
    middleDiv.innerHTML=baseDiv.innerHTML;
    upperDiv.classList.add("rotate0to_90");
    middleDiv.className="lowerHalfCard-after transform0to90 zIndex4";
   }
   
   let upperHandler=()=>{
    middleDiv.classList.add("rotate90to0");
    upperDiv.classList.replace("zIndex4","zIndex2");    
   }
   let lowerHandler=()=>{
    lowerDiv.classList.replace("zIndex4","zIndex2");
    middleDiv.classList.add("rotate_90to0");    
   }
   let middleHandler=()=>{
    upperDiv.innerHTML=baseDiv.innerHTML;
    lowerDiv.innerHTML=baseDiv.innerHTML;
    middleDiv.className="hide";
    upperDiv.className="upperHalfCard-after zIndex4";
    lowerDiv.className="lowerHalfCard-after zIndex2";
   }
  </script>
 </head>
 <body>
  <div class="splitFlap">
   <div 
    id="base" 
    class="fullCard-after zIndex2">
    <img src="img/1_100.png">
   </div>
   <div 
    class="upperHalfCard-after zIndex4"
    id="upper"
    onAnimationEnd="upperHandler()">
    <img src="img/0_100.png">
   </div>
   <div 
    id="middle"
    class="hide"
    onAnimationEnd="middleHandler()">
   </div>
   <div
    class="lowerHalfCard-after zIndex2" 
    id="lower"
    onAnimationEnd="lowerHandler()">
    <img src="img/0_100.png">
   </div>
  </div>
  <p>
   <button onClick="forward()">
     +
   </button>
   <button onClick="backward()">
    -
   </button>
   <button onClick="setHinge()">Set Hinge</button>
  </p>
 </body>
</html> 

I am creating a split-flap. It works fine in Chrome, but in firefox, during the second rotation period, it is not smooth as in chrome. How can I fix it?

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

How to delete key3.db in https://kb.mozillazine.org/Profile_folder_-_Firefox#Files ?? I don't know how to delete files pls answer...I want to delete master password...

I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue goes away when I close Firefox and re-open, but after clicking on 3 or four links, it locks up again. MS Edge does not have this problem with the same websites. I did notice in Task Manager that Firefox is opening up 10 processes. Can anyone give some suggestions?

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lists Google on the search bar, when I type in my search in the box under the Firefox name it immediately jumps up to the top of the page Google browser.

How do I get back my screen to use FireFox as my search engine ?? I have tried to change it but will only give me two options Google or Google ?? Is it possible to go back to the screen and try and start again??

Many thanks to anyone who will give me info as to how to rectify my problem, be gentle with me as I am efficient in using the computer but less so trying to solve my problems. Robin

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

SSL_ERROR_ACCESS_DENIED_ALERT I keep getting this on different sites, I can't access lots of pages and it's getting to be a massive problem and I reallly need some help. PLEASE can someone help.

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

After recent latest update 99.0.1 Mozilla is slow to start. It seems to hang. I use Google as my homepage. Am Windows 7, 64 bit. I tried refresh and made Mozilla my home page. No difference. Chrome opens fine. Was really disappointed with refresh. It dropped a number of icons for shortcuts on my desktop - ????? which were a real pain to replace because making shortcuts with Mozilla is not possible without changing the User Account Control setting in Control Panel which I was unaware of but found after searching for 1/2 hour. I have no idea when this changed nor why it did on the Mozilla side because I have been using Windows 7 for 12 years. I am sending this using Chrome as my browser.

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.