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Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (funda kabanzi)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 4 emasontweni adlule

Last reply by FredMcD 3 emasontweni adlule

Opening Firefox Browser Issues.

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, '… (funda kabanzi)

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, 're-syncing/re-registering' each time. Very frustrating. Assistance would be much appreciated. There must be a simple solution that alludes me.

Asked by EOC 1 inyanga edlule

Last reply by FredMcD 3 emasontweni adlule

Firefox freezing on start-up?

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restor… (funda kabanzi)

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restore previous session' so I'd get my tabs back when I turned my computer off/on.

For a few days all was going well, then Firefox crashed. I managed to get it back up again and change the setting so it wasn't trying to restore multiple tabs. But since then no luck, Firefox opens but I get the spinning wheel curser and Firefox shows as non-responsive, I have to force quit the app.

I've tried uninstalling it, still no luck. I'm writing this from Google Chrome.

Can anyone help? I much prefer Firefox, but it's currently unusable for me, and as the browser freezers I can't get into any of the settings etc.

Asked by JasmineM 4 emasontweni adlule

Last reply by FredMcD 4 emasontweni adlule

Websites open in Firefox 84.0 but not in 85.0 after upgrade. Other browsers work fine. Windows 10

Summary: On windows 10, getting error messages on websites including big names like logitech.com after firefox updates from 84.0 to 85.0. Reinstall of 84.0 and sites wor… (funda kabanzi)

Summary: On windows 10, getting error messages on websites including big names like logitech.com after firefox updates from 84.0 to 85.0. Reinstall of 84.0 and sites work again. Other major browsers also work fine.

Specific error message is: Secure Connection Failed" "An error occurred during a connection to ***websitehere***. PR_END_OF_FILE_ERROR." "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified."

Troubleshooting: - I did an uninstall on the machine and deleted all mozilla folders from program files / app data followed by a fresh install of firefox 85.0 on machine, didn't help. - I uninstalled firefox again and wiped folders then installed 84.0 and turned off updates. All websites work fine. After auto update to 85.0, sites don't work again. - Cleared cache/history/etc and even created a new profile. Nothing helps. - Doesn't happen on all machines I don't think but is starting to appear on several and that number has been increasing over the last 2 days. I haven't looked to see if I could find someone's machine that has 85.0 and is working besides mine yet.

Side note: - I received a replacement laptop on Wednesday for work and did all windows updates prior to installing any programs, domain join, etc. As part of the program loadout I install, firefox is included in that list. I installed 85 available from the website and logitech.com works fine.

Ending comment: - Appears to be some kind of issue that happens right after firefox does it's update and whatever the root cause is sticks behind after an uninstall and deletion of all the folders. Maybe something in the registry?

With how many computers this is starting to show up on now, it would appear that this should be noticed by others and I wanted to reach out and make sure Mozilla is aware.

Asked by bcook6 1 inyanga edlule

Last reply by FredMcD 4 emasontweni adlule

HIgh memory usage seems to continually increase!

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage! I can start … (funda kabanzi)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Asked by John-B 3 izinyanga ezidlule

Last reply by FredMcD 1 inyanga edlule

Firefox suddenly will not start

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent … (funda kabanzi)

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

Asked by micjdig2 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

How can I contact Mozilla to remove a link to a page that no longer exists?

How can I contact Mozilla to remove a link to a page that no longer exists? The page was taken down, but all the info on the page pops up on the link when I search. … (funda kabanzi)

How can I contact Mozilla to remove a link to a page that no longer exists? The page was taken down, but all the info on the page pops up on the link when I search.

Asked by neagle7 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

Logins and Passwords

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passw… (funda kabanzi)

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found.

Asked by jimmabry 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Find a folder that the bookmark is in.

I search for a folder, usually by topic. Perhaps I'm looking for Buicks and find several bookmarks. Now I want to find the folder that it's in to perhaps find more cars. … (funda kabanzi)

I search for a folder, usually by topic. Perhaps I'm looking for Buicks and find several bookmarks. Now I want to find the folder that it's in to perhaps find more cars. The folder might be CARS, AUTO, VEHICLES or whatever.

How do I search for the FOLDER?

Looking for this solution, I find several answers, none work. The start at the end does not show the folder. There is no way I know of to search for a folder. Help?

Larryo Mac OS

Asked by fl4321 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Web Page Loads Improperly

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsi… (funda kabanzi)

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Asked by lisotta1948 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

cross tab bar flashing line and flashing of all open tabs

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS … (funda kabanzi)

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down. She did nothing after that. When I saw that I pressed the red window page kill button, upper left. Got the rotating rainbow ball. . . computer working overtime. Next, Command-W to kill the webpage, nada. Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing. So, I upgraded Firefox, leaving the OLD version intact. Upgrade I NOW notice is the 64 bit version.

Is there a fix out there? or, is this thing "infected" with the CCP virus or something? Fix for it?

I will shut down and re-open the old version and see if it still happens and post an update here.

Asked by schreib 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

tab crashes on same website everytime I try to go to it

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it. https://basketball.fantasysports.yahoo.com/ I get the "Gah. Your … (funda kabanzi)

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it.

https://basketball.fantasysports.yahoo.com/

I get the "Gah. Your tab just crashed." every time. Even why I try to reload it.

Asked by kevinmbenton 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

ERROR DOMException: The quota has been exceeded

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: Th… (funda kabanzi)

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: The quota has been exceeded` in Console. Reloading Page even with COMMAND+R didn't work. We deleted the cashed files under settings, as displayed in https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-04-29-04-08-27-fabea4.png (with both checkboxes). It only worked when we deleted the file webappstorage.sqlite in profile folder. Is that a bug?

Thanks in advance.

the-sourcerer

Asked by the-sourcerer 1 inyanga edlule

Last reply by TyDraniu 1 inyanga edlule

Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (funda kabanzi)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

Firefox huge memory consumption - who's lying ?

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox… (funda kabanzi)

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox up-to-date on Windows 10 Home already at version 20H2.

So, quite quickly Task Manager comes to report that Firefox takes 1400-1600 of RAM (out of the laptop's total of 6 GB). At the same time, Firefox's internal Task manager pretends that memory taken by all tabs does not sum up more than cca 650 MB !!! This is concur with about:memory tab if I try that too.

Here's a capture taken with Snip&Sketch having both Firefox's tab with it's internal task manager, + Windows's Task manager over it (attached).


I feel like I'm cheated here, but ... who is most closer lay blame on ? Who is more likely to lie in this case ?0 Firefox or Task Manager ?

I tend to believe it's Firefox, but I'm willing to have other opinions. Are there extra memory taken by Firefox that is not reported in the about:memory tab, or in it's internal task manager ? (I'm onto this, I believe that there is something that is not reported, but so far have not a shred of evidence on this).

This is exactly why on my computer at work (on an OpenSUSE install) I gave up on Firefox and turned to Chrome, because on this one I can trust the internal task manager, and it does not crush my Linux box like Firefox eventually have done with it's crazy memory consumption and/or CPU huge load from time to time. I am still using Firefox on the home Windows 10 laptop because I share it with my wife, and decided she is to use Chrome, and myself Firefox:-)

Asked by lenrocd 2 izinyanga ezidlule

Last reply by webdev1 1 inyanga edlule

unable to access one particular Anthem Website

I am able to open any website via FireFox except this one: https://www.healthybenefitsplus.com/AnthemBCBSOTC But I CAN open this website via Internet Explorer I get this… (funda kabanzi)

I am able to open any website via FireFox except this one: https://www.healthybenefitsplus.com/AnthemBCBSOTC

But I CAN open this website via Internet Explorer

I get this error message:

"Secure Connection Failed

The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."


Why is FireFox unable to open this Anthem website?

Asked by roger.me99 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

Probable very small error in Firefox

Hello, I think I have discovered a hidden, rather small error in Firefox. If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or … (funda kabanzi)

Hello,

I think I have discovered a hidden, rather small error in Firefox.

If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or the trans fat picture, you should go to: https://ecstep.com/fat/#cholesterol or https://ecstep.com/fat/#trans%20fats. respectively, but instead you go to the bottom of the https://ecstep.com/fat/ after a temporary glimpse of the right position on the page. However, if you click the fatty acids picture on the homepage you are transferred to the correct place: https://ecstep.com/fat/#fatty%20acids and stay there.

I have tried Google Chrome and Microsoft Edge and these browsers do not produce the same problem. For that reason I think the problem lies in Firefox and not in my website code.

I hope this information is useful to you.

Best regards,

Erik Christensen

Asked by erik.christensen 1 inyanga edlule

Last reply by jscher2000 1 inyanga edlule

Firefox slow to load.

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open … (funda kabanzi)

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open even tough I closed it out properly. Sometimes get error msg that must close out 2nd Firefox before can start Firefox but saying yes results in the current open window closing. This started yesterday and the latest version of Firefox was automatically installed yesterday? Window 7. Cleared cash. Disabled all add on's etc. No help. Close out Firefox and Task Mngr show no Firefox running. Start Firefox and Task mngr shows four/five Firefox running. This started yesterday and the latest version of Firefox was automatically updated yesterday. Any ideas.

Asked by waltslagle 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

Firefox Auto Update doesn't work

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot fin… (funda kabanzi)

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot find any recent information as to how to fix this issue so I figured I would ask here.

Asked by MissJenkins 2 izinyanga ezidlule

Last reply by Scribe 1 inyanga edlule