Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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My Firefox is not staying on the "Ask to save logins & passwords"

I am using a personal home laptop and the checkbox next to the logins and passwords will not stay checked from one session to another. I am using Windows 10 and do not k… (funda kabanzi)

I am using a personal home laptop and the checkbox next to the logins and passwords will not stay checked from one session to another. I am using Windows 10 and do not know how to make the checkbox stay checked.

Asked by Theresa Marie 1 unyaka odlule

Answered by Theresa Marie 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Compatibility change

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at… (funda kabanzi)

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago.

Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this.

Asked by fzharris 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a vide… (funda kabanzi)

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.


Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

Asked by buggasep17 4 izinyanga ezidlule

Last reply by Chris Ilias 3 izinyanga ezidlule

GAH! Firefox has crashed.

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting b… (funda kabanzi)

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting but tho' problem seemed to be resolved for a couple of weeks, it is now back. This is really starting to get annoying with need to restore pinned tabs, most visited, etc. Help?!

Asked by WhiteBimmer 1 inyanga edlule

Last reply by FredMcD 3 emasontweni adlule

  • Okugcinwe kunqolobane

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (funda kabanzi)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 9 izinyanga ezidlule

Last reply by w.al.whittle 8 izinyanga ezidlule

Firefox 90.0 update problems

After the last update to version 90.0, I can't continue to use firefox browser. The problem is about opening google sites (youtube, gmail). Other websites seems to work n… (funda kabanzi)

After the last update to version 90.0, I can't continue to use firefox browser. The problem is about opening google sites (youtube, gmail). Other websites seems to work normal, but I can't open youtube and gmail now (google.com itself works heavily). When I type url and click enter, it takes so much time to load, often not loading the site or partially load. Other browsers installed on the same system works normally with the "problematic" websites. I tried hard reload (ctrl+f5), cleaning all browser data, and uninstalling and reinstalling. None of the mentioned actions helped. Please help me to identify and solve the issue.

Asked by cahangirove 4 izinyanga ezidlule

Last reply by cahangirove 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (funda kabanzi)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Google street view not working properly

I've noticed for about 2 weeks now, my google street view is not working like it used to. It some times will not respond and when it does respond it is very slow. I didn'… (funda kabanzi)

I've noticed for about 2 weeks now, my google street view is not working like it used to. It some times will not respond and when it does respond it is very slow. I didn't used to have this problem, so maybe a new Firefox update or some other issue is causing then problem? How can I view my browser settings to see if some thing there is causing the problem? Hopefully, someone can help and cure the problem. Thanks,

Asked by sciencemagic 11 izinyanga ezidlule

Last reply by sciencemagic 10 izinyanga ezidlule

  • Kusonjululiwe

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (funda kabanzi)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Asked by stephenp1394 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (funda kabanzi)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 10 izinyanga ezidlule

Last reply by HnLA 10 izinyanga ezidlule

  • Kusonjululiwe

Website will not allow Firefox to display the page if another site has embedded it

I have a new business website http://affordable-tutors.com/about-our-tutors and I tried to put in my video https://youtu.be/EQxd_cowXPg but it gives me the following erro… (funda kabanzi)

I have a new business website http://affordable-tutors.com/about-our-tutors and I tried to put in my video https://youtu.be/EQxd_cowXPg

but it gives me the following error. Website will not allow Firefox to display the page if another site has embedded it

What can I do?

Yes, I own all the rights for that video.

Asked by Markis 3 izinyanga ezidlule

Answered by Markis 3 izinyanga ezidlule

  • Kusonjululiwe

Linux Mint updated Firefox to 89.0.2. Lost History and Bookmarks. No Old Firefox data.

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Dat… (funda kabanzi)

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Data folder. I tried about:profiles but the only other profile is the default Linux one. I tried to Restore from Import and Backup in Manage Bookmarks for several different dates, but only get "Unable to process the backup file" error. I also tried to choose several .json files from the STG-backups-FF-8x folders in Linux Downloads directory, but it doesn't seem to do anything. I've tried using Timeshift to restore from previous system dates, but it would only create Firefox folders with the same outcomes as above. I don't really care about history, but I have a lot of bookmarks that would be very difficult to recreate.

Thanks, in advance, for any help getting my bookmarks back!

Asked by dschroed13 5 izinyanga ezidlule

Answered by dschroed13 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (funda kabanzi)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 10 izinyanga ezidlule

Last reply by elliotlandes 9 izinyanga ezidlule

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Streaming websites with Firefox 85

Ever since Firefox updated to version 85, I have been unable to stream anything. Netflix tells me I need to install Microsoft's Media Feature pack. Nope! I am running… (funda kabanzi)

Ever since Firefox updated to version 85, I have been unable to stream anything. Netflix tells me I need to install Microsoft's Media Feature pack. Nope! I am running Windows 7 Home Premium (NOT the "N" version) so I have Windows Media Player installed already. I also cannot stream SiriusXM stations, Apple TV+, Spotify, CNN videos.....basically anything that involves streaming. YouTube videos still work however.

It's definitely a problem with the Firefox browser because all the above streaming sites work just fine under a different browser (Chrome). I have cleared the cache, I have started Firefox in Safe Mode, I have unchecked hardware acceleration.....NOTHING works!

Help please! I really don't want to refresh Firefox and lose all my settings.

Asked by Jane 9 izinyanga ezidlule

Answered by Jane 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (funda kabanzi)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

Google play store green install button doesn't work on firefox

When I am on a google play store app page, the green download button doesn't work. What happens: 1. Click the green button 2. The round google processing-icon appears on … (funda kabanzi)

When I am on a google play store app page, the green download button doesn't work.

What happens: 1. Click the green button 2. The round google processing-icon appears on the page briefly 3. Nothing happens, page does not render a pop-up stating the app will be installed on my device

What I tried:

  • Turn off ublock: problem persits
  • Disable all add-ons: problem persits
  • A clean portable version: problem persits
  • Tried on a clean portable google chrome install: everything works (app get's installed)

Problem started 4 or 5 days ago...

I am running Firefox portable 64bit on windows 10. I can just install from the android playstore app, but I need it to work on my desktop like it has always worked.

I someone could help, I'd really appreciate this.

Thanks.

Asked by ron_r 4 izinyanga ezidlule

Last reply by FredMcD 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

HIgh memory usage seems to continually increase!

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage! I can start … (funda kabanzi)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Asked by John-B 1 unyaka odlule

Last reply by TNorth 6 izinyanga ezidlule