Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (funda kabanzi)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Asked by andrzejm007 10 izinyanga ezidlule

Answered by andrzejm007 10 izinyanga ezidlule

  • Kusonjululiwe

Firefox will not install

Firstly, I have looked around on here for a bit and have not found anything. I uninstalled Firefox because it was needing to update for a very long time, giving me a pop… (funda kabanzi)

Firstly, I have looked around on here for a bit and have not found anything.

I uninstalled Firefox because it was needing to update for a very long time, giving me a pop up every time I would open the browser, but if I clicked on the update button, it would just take me to a page on Mozzila that showed nothing regarding updates - if you scrolled down you'd get a normal download button for the entire browser which I already had. On settings, it would tell me my browser is up to date. Websites would give me pop ups saying I need to update my browser.

So I uninstalled it. And now I can't reinstall it.

I have Windows 10. On the Microsoft store, I have Firefox, but the "install" button does nothing. This is typical for the Microsoft store for me. On the Mozilla website, I can't get past the initial download page, I click download and it takes me to an error that says "this site cannot be reached" (so, please, do not link me to https://www.mozilla.org/en-US/firefox/all/#product-desktop-release or https://www.mozilla.org/en-US/firefox/new/ both take me to the same error page). I have already turned off Windows Defender, and turned off my ad block.

All of the info I have found assumes I already have the installation files, but I cannot access those because of getting the error I described above. No idea where to go from here.

Asked by hproduniuk 3 ezinsukwini ezidlule

Answered by hproduniuk 1 usuku oludlule

  • Kusonjululiwe

Hi i am having trouble Mozzila asking me where to save files

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the pro… (funda kabanzi)

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the problem yesterday. Can you please help.

Asked by nevara97 4 ezinsukwini ezidlule

Answered by cor-el 3 ezinsukwini ezidlule

  • Ikhiyiwe

bookmarks not imported

duplicate of /questions/1432044 thread. I uninstalled Firefox which I had used for years because when I tried to open it it said the file was corrupted and unreadable. I… (funda kabanzi)

duplicate of /questions/1432044 thread.

I uninstalled Firefox which I had used for years because when I tried to open it it said the file was corrupted and unreadable. I installed firefox today but it didn't import my bookmarks. I use windows 10

Asked by davidbatist 3 ezinsukwini ezidlule

  • Kusonjululiwe
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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (funda kabanzi)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 unyaka odlule

Answered by Mandelbrot1 1 unyaka odlule

  • Kusonjululiwe

I changed location of appdata\roaming in Win 11 and now Firefox extensions don't work.

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the… (funda kabanzi)

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the drive from "C:" to "E:" in the Locations tab. Firefox was closed as a I did this, it worked fine, and then I restarted the PC. Upon opening Firefox none of the extensions are working and I'm not sure what to do.

Asked by MasterZoen 2 izinyanga ezidlule

Answered by MasterZoen 2 izinyanga ezidlule

  • Kusonjululiwe

Bookmarks and Passwords - How to archive.

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromis… (funda kabanzi)

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromised and I could no longer access them. Is there any way to copy the data to another set-up, independent of my laptop, from where the data could be retrieved in a usable form for display on another laptop or PC? Thanks.

Asked by joeogden 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

getting old versions

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLeg… (funda kabanzi)

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLegacy52/FirefoxPortableLegacy52_52.9.0_English.paf.exe I really did not want the portable version but avast considers it a threat so it may not be genuine.

Asked by robey 1 unyaka odlule

Answered by James 1 unyaka odlule

  • Kusonjululiwe

Can’t Open Firefox At All

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had th… (funda kabanzi)

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had this issue with other browsers in the past eg opera and brave but gave up on them, however, I really want to switch to firefox so would appreciate your help. For some reason it seems chrome is the only browser I can even open on my laptop (windows 11). Do you know a fix?

Asked by oliverjamesharrison 2 emasontweni adlule

Answered by oliverjamesharrison 2 emasontweni adlule

  • Kusonjululiwe

Desperately need to download a copy of firefox 56.0.2

I have been using Firefox 56.0.2 on Windows 7 for years safely. Until yesterday. We had one of those mini powerouts, that caused problems. My hard drive is failing an… (funda kabanzi)

I have been using Firefox 56.0.2 on Windows 7 for years safely. Until yesterday. We had one of those mini powerouts, that caused problems.

My hard drive is failing and Firefox will no longer fully load, it tries bless it, but some FF files must be in the damaged sectors of the hard drive. It then locks the system. Using Chrome works fine. But some logins/passwords/bookmarks had to be changed very recently and are not stored in the chrome browser yet. I hate chrome so use FF as the main browser.

I'm thinking that if I can install a fresh copy of FF 56.0.2 in a separate folder, a separate 2nd copy of FF, and then copy yesterday mornings backed up FF profile (before the crash) I could at least copy over all the bookmarks etc to Chrome so I can have my logins etc back.

This mornings backup failed to backup some FF files, all others were fine. Firefox worked fine yesterday but failed to launch this morning.

Please help save my sanity. I know I have to move to W 10, but cannot on this computer.

Asked by SueWitch 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

cannot get rid of "being updated by another instance"

I reinstalled Firefox, now 119.0.1 64bit on our Mac M2 now OS13.6 via download-reinstall in the owner account on our shared Mac. The "Firefox is being updated by another … (funda kabanzi)

I reinstalled Firefox, now 119.0.1 64bit on our Mac M2 now OS13.6 via download-reinstall in the owner account on our shared Mac. The "Firefox is being updated by another instance" line in About Firefox still has not gone away after closing and restarting Firefox.

Presuming this will disrupt future updates, I seek help.

Background: Last spring, I upgraded from a 2016 Mac on OS10.15 (which still appears on my Mozilla account) to this M2 OS12 now 13.6. I had previously set Firefox to prompt me for updates because they could disrupt my work on the old Mac. It worked fine up to 118 point something. Up to my ears recently in urgent other stuff, I deferred the prompt for 119. Then, frazzled, I just closed several 119 prompts. Today, after helping my wife use her account on the M2, I found in my Dock's active apps area an icon for something like Updater something-or-other. After a while, I swiped it away.

Asked by john.r.mcclelland 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

How to switch the base language on Firefox

Quick background: I live in the US. I wiped my computer while traveling in the Netherlands. I installed Firefox while in the Netherlands. I quickly noticed that the defau… (funda kabanzi)

Quick background: I live in the US. I wiped my computer while traveling in the Netherlands. I installed Firefox while in the Netherlands. I quickly noticed that the default language was Dutch. No biggie, I looked around and "managed language" to English in the Firefox settings.

The problem is that Firefox is still stuck on Dutch mode. Even the spell checker is stuck. Internal messaging is stuck (e.g. the messages on the bottom of the page while loading a site). I just went to DuckDuckGo and it defaulted the page to Dutch.

I understand that I could reinstall Firefox while I am at home (US). But I think this is a bug. The browser should be able to switch languages in the settings, etc.

Let me know if I am doing it wrong.

Asked by juanca.med 3 emasontweni adlule

Answered by juanca.med 3 emasontweni adlule

  • Kusonjululiwe

Winblows 10 reset How to restore 25 y/o profile

Question. How do I restore a profile from windows.old? Details: Yesterday Windows 10 Failed (yet again , no surprise) Explorer.exe kept locking up and crashing at 1096 t… (funda kabanzi)

Question. How do I restore a profile from windows.old?

Details: Yesterday Windows 10 Failed (yet again , no surprise) Explorer.exe kept locking up and crashing at 1096 threads making it impossible to load/browse anything on my computer. After relogging into the OS I had about 1 minute to do anything before failure happened. (this while windows loads all the bloatware simultaneously which slows down access greatly) In short I could barely load/run mozbackup

Previously every time a windows OS failed I just restored firefox with mozbackup. Apparently that no longer works for firefox and has in fact been out of development for a decade. (tears flowing) The last time this happened ( 3 years ago like clockwork with any windows OS since XP) I moved both the profile folders to their respective locations from windows.old roaming/local to the roaming/mozilla and local mozilla folders respectively.

This no longer works and in fact causes firefox to not function at all. Since I need the passwords locked in firefox to access certain sites like hotmail.com and recover other things for my OS I am screwed. I have no Idea what idiotic concept cause the inability to manually port your profile but I need a workaround asap.

I cannot even log into mozilla.org properly without it either and was forced to use a gmail account just to post this


HELP!!!!

Asked by Mad 1 inyanga edlule

Answered by Mad 4 emasontweni adlule

  • Kusonjululiwe
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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anoth… (funda kabanzi)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 1 unyaka odlule

Answered by Dropa 1 unyaka odlule

  • Kusonjululiwe
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Reinstall Firefox without Importing Previous Bookmarks

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks. Noti… (funda kabanzi)

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Asked by Mike 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
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Clone (not move) profile to second pc - without confusing Sync

Hi there, i'd like to copy my Firefox profile from PC1 to a new PC2; Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused we… (funda kabanzi)

Hi there,

i'd like to copy my Firefox profile from PC1 to a new PC2;

Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weird sync issues, as the system thought my PC2 was PC1 as vice versa.

So, is it possible to copy my entire profile with all addons/settings, BUT, make "Sync" recognize it as a NEW pc ?


Thank you in advance :-)

Asked by Davide 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (funda kabanzi)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule