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Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (funda kabanzi)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Asked by blue_sky 1 unyaka odlule

Last reply by blue_sky 1 unyaka odlule

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (funda kabanzi)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Asked by nathanogrodowczyk 3 emasontweni adlule

Last reply by jonzn4SUSE 3 emasontweni adlule

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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (funda kabanzi)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Asked by glennsaddress 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

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Uninstall current Firefox from W10 Desktop PC

There are several posts on this site regarding uninstalling Firefox. I am running current Firefox on current W10 64bit 1903 desktop PC using Ethernet with Spectrum as my… (funda kabanzi)

There are several posts on this site regarding uninstalling Firefox. I am running current Firefox on current W10 64bit 1903 desktop PC using Ethernet with Spectrum as my ISP. I am having a couple of problems in Firefox that are not happening in current Chrome. 1. Page-not-found 2-8 times a day that resolve every time by simply clicking the "retry" (or something close to that) button. I reset my router to "factory" and installed most current router firmware but that did not help. Netgear Support has been unable to help. 2. In current LastPass addon, I have to re-login to LastPass every time I start Firefox - did not used to do that (a year ago), and in Chrome or Edge that does not happen. I have re-installed the LastPass add-on. I have upgraded Firefox many times and have cleared history/cache many times. So now I want to COMPLETELY remove Firefox, reboot, and then install Firefox from scratch. Can someone please point me to the web page that tells me how to properly remove all of Firefox so that I can re-download/install it from the beginning? I do not care about retaining my Firefox settings or other from my current Firefox install.

Asked by cwr64 2 iminyaka edlule

Answered by jscher2000 2 iminyaka edlule

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Hate update 89 -> how rollback with all settings/history to 88 ? Or change the look of 89 that it will look like 88

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird. I hate this look. I want old … (funda kabanzi)

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird.

I hate this look. I want old look back - how to do this. I tried rollback to 88, but it ask to create new profile - after copying all content of profile it dose not work...

Is there a way to change look of 89 to look exactly like 88 ?

why why why .. again ..

Asked by a.h.porebski 7 izinyanga ezidlule

Answered by George 7 izinyanga ezidlule

How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (funda kabanzi)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Asked by FireFoxSucks 2 izinyanga ezidlule

Last reply by jscher2000 2 izinyanga ezidlule

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So i just updated firefox and half of my extensions are not working (uBlock Origin, Stylish, Etc)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes … (funda kabanzi)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes firefox color no longer automatically applies my theme (i have to go find the website and select it) and i lost the ability to load outlook.com/owa but thanks to a trick another user here (FredMcD) taught me (Manage data/Forget this site) i was able to regain access to it.

Also I would hope that it goes without saying but any responses suggesting Resets/Nukes will be ignored and reported. Let's try to work together to get this issue sorted out.

Asked by Sin Shadow Fox 1 unyaka odlule

Last reply by Sin Shadow Fox 1 unyaka odlule

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Firefox has stopped working immediately upon attempted launch. Reinstall does not work. Shift does not work. firefox -P does not work. Change: HW acc turned on.

Firefox was working ,but no 3-D. Turned on 3-D. Attempted to restart firefox. Now attempting to start firefox and it immediate says "Firefox has stopped working". Running… (funda kabanzi)

Firefox was working ,but no 3-D. Turned on 3-D. Attempted to restart firefox. Now attempting to start firefox and it immediate says "Firefox has stopped working". Running firefox -P does the same. Re-install does the same. Exception Code: c0000005

Asked by Jim 1 unyaka odlule

Last reply by Jim 1 unyaka odlule

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Did Firefox 73.0 stop downlaod "ask me" for file location option?

I have seen that 73.0 has caused some major problems for some. Since I installed 73.0 (64-bit) however, I have only one problem but it has a high impact on my use of Fire… (funda kabanzi)

I have seen that 73.0 has caused some major problems for some. Since I installed 73.0 (64-bit) however, I have only one problem but it has a high impact on my use of Firefox. The setting for downloads was not changed and remained set correctly for "Ask me for file location" which has worked daily previously on previous Firefox versions. I have tried to change the setting to a specific file location and then change back to no avail. The specific location works fine but returning to the "ask me" option does not change anything. Not sure what to try or do to proceed...

Asked by RonK 1 unyaka odlule

Answered by RonK 1 unyaka odlule

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FF 74 lost my bookmarks toolbar, they are vertical on the left, at the top if shiftkey and start FF

The update today to 74 lost all my customized, userchrome.css stuff and the row of bookmarks that used to be at the top now go down the left size, or right side if I want… (funda kabanzi)

The update today to 74 lost all my customized, userchrome.css stuff and the row of bookmarks that used to be at the top now go down the left size, or right side if I want, but I want it at the top. Userchrome does not seem to recognized either as I put what I had kept, back in the a chrome folder in the profile folder.

Asked by carversmith 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

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lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (funda kabanzi)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Asked by pantelisgeorgiou 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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How do I stop Firefox Update from Popping-Up?

I wish to stop the new pop-up update notification message built into Firefox 69.0.#. A pop-up message is not necessary, irritating and tiresome. Why is there no option av… (funda kabanzi)

I wish to stop the new pop-up update notification message built into Firefox 69.0.#.

A pop-up message is not necessary, irritating and tiresome.

Why is there no option available to turn it off?

Asked by blebadef 2 iminyaka edlule

Last reply by Matthias 1 unyaka odlule

Firefox browser doesn't open in Win7 64bit

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager… (funda kabanzi)

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Asked by Sal 3 izinyanga ezidlule

Last reply by FredMcD 3 izinyanga ezidlule

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Profile migration won't work

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all s… (funda kabanzi)

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all successfully show. But then if i close fiefox and open it again, in the top left-hand corner in red i just get

Please tell me what i'm doing wrong!

Asked by autolycus 1 unyaka odlule

Answered by autolycus 1 unyaka odlule

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firefox will not load any pages and launches with a dialog box that displays nothing.

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinki… (funda kabanzi)

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

Asked by ecbs5001 4 izinyanga ezidlule

Answered by jscher2000 3 izinyanga ezidlule

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How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (funda kabanzi)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 9 izinyanga ezidlule

Last reply by Chris Ilias 4 izinyanga ezidlule

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My session cookies were deleted after I upgraded from 73.0.1 to 74. How can I restore them?

After upgrading to 74 from 73.0.1 I noticed that although my session (tabs) was restored, several cookies were either missing, overwritten, or cannot be read by the host … (funda kabanzi)

After upgrading to 74 from 73.0.1 I noticed that although my session (tabs) was restored, several cookies were either missing, overwritten, or cannot be read by the host website. For example, when I attempt to browse the youtube homepage, it is as if I never visited the site before; the recommended videos are random and the site defaulted back to the ugly new design. I never log into youtube so restoring that session is the only way to get the algorithm to recommend the random junk I like to watch lol.

My facebook account was also logged out.

The session cookies come up when I search for them from the options menu, but the session ID or whatever has likely been changed. Is there any way I can restore the old session cookies from a backup/earlier FF session? Where are individual cookies even stored now? Seems like they're all dumped into some obscure local database within an obscure folder with thousands of files that ordinary users cannot service themselves.

I miss the old .txt file approach. I know the security issues but then again I have a separate machine for watching funny videos on the internet and browsing facebook. I pity the fool that wastes any time hacking this thing lmao.

Asked by greg.ravitsky 1 unyaka odlule

Last reply by greg.ravitsky 1 unyaka odlule

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (funda kabanzi)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 1 unyaka odlule

Answered by FredMcD 10 izinyanga ezidlule

Impossible to create new profile or utilize Firefox

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the followin… (funda kabanzi)

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the following series of issues which prevent firefox from working all together.

Upon starting up Firefox automatically opens the profile manager. On first attempt the "Create Profile Wizard" would not function all together. After manually adding the "Mozilla" and "Firefox" folders to %appdata% it will now open, however the following issues occur regardless of any attempt made on my behalf.

If attempting to save a new profile to the default location the following error occurs

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 239" data: no]

If attempting to save a new profile to a different location the following error occurs when trying to either start up OR quit firefox

An unexpected error has prevented your changes from being saved.

After a times.json file is created

I have tried running in administrator mode, safe mode, everything I could possibly think of, and at this point I am convinced I will never be able to use firefox again despite having loved the browser for over a decade Attempting to find help through the knowledge base has completely failed

Asked by PrivateUser1 6 ezinsukwini ezidlule

Last reply by PrivateUser1 6 ezinsukwini ezidlule

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need to use scrapbook addon but it only runs on firefox v56 mac, plese advise

Hello, i saved many website pages using scrapbook and firefox mac v56, this addon seems to no longer exists , i was aware that it was not supported in firefox v.quantum … (funda kabanzi)

Hello, i saved many website pages using scrapbook and firefox mac v56, this addon seems to no longer exists , i was aware that it was not supported in firefox v.quantum but i had no idea it was taken down and woke up to this today.

the addon web-scrapbook seems dodgy, you have to create an account and use a cloud server contradicts the whole idea with scrapbook which was about saving webpages to read them offline.

can anyone ease advise on a solution to this?

Asked by Rafael 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule