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Impossible to create new profile or utilize Firefox

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the followin… (funda kabanzi)

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the following series of issues which prevent firefox from working all together.

Upon starting up Firefox automatically opens the profile manager. On first attempt the "Create Profile Wizard" would not function all together. After manually adding the "Mozilla" and "Firefox" folders to %appdata% it will now open, however the following issues occur regardless of any attempt made on my behalf.

If attempting to save a new profile to the default location the following error occurs

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 239" data: no]

If attempting to save a new profile to a different location the following error occurs when trying to either start up OR quit firefox

An unexpected error has prevented your changes from being saved.

After a times.json file is created

I have tried running in administrator mode, safe mode, everything I could possibly think of, and at this point I am convinced I will never be able to use firefox again despite having loved the browser for over a decade Attempting to find help through the knowledge base has completely failed

Asked by PrivateUser1 4 ezinsukwini ezidlule

Last reply by PrivateUser1 4 ezinsukwini ezidlule

Download popup always LAG to click OK?

The DOWNLOAD POPUP always has a lag before it lets you click OK WHEN NO DEFAULT download settings for that file type are set. VERY STRANGE could make a rationale for that… (funda kabanzi)

The DOWNLOAD POPUP always has a lag before it lets you click OK WHEN NO DEFAULT download settings for that file type are set. VERY STRANGE could make a rationale for that with .exe which CANNOT HAVE DEFAULT SAVE SETTINGS APPARENTLY? BUT ALL FILES?? That is insanity POPUP APPLICATION LAG TO CLICK OKAY WHAT IN FREAKING LUDICROUS MADNESS is that load of garbage AHA!! SOLUTION and customization options to fix that would be VERY NICE APPRECIATED FOR SURE. Thank

Asked by Wes 4 ezinsukwini ezidlule

Last reply by FredMcD 4 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox opens with blanks screen will not load tabs, options, about:config won't work.

This is going to be long sorry. A lot has transpired My son was using 78.15esr. I upgraded it to 91.3esr. After the upgrade the browser worked; tabs loaded, surfing was … (funda kabanzi)

This is going to be long sorry. A lot has transpired

My son was using 78.15esr. I upgraded it to 91.3esr. After the upgrade the browser worked; tabs loaded, surfing was fine, could go into settings and about:config was fine.

He went to watch something on Netflix. Netflix complained his browser was not supported and he needed to upgrade to the latest version - which at the time was 91.3esr.

In frustration he installed Chrome. When he tried to run it he was told software restrictions were in place. I had not set any restrictions, and I checked secpol.msc and there were definitely no path rules defined. If restrictions can be set in group policy I had not set them because I am unaware of them.

So he installed Microsoft Edge, which installed VC runtime for 2013 and 2015-2019 for both x64 and x86.

At that point Firefox no longer loads tabs at all. About:<anything> doesn't work. Settings doesn't work. You can't go to safe mode (more on that later), and when closing the browser two processes remain taking about 60 seconds to end.

I did have the group policy templates for Firefox installed. When I upgraded to FF 91 I installed the latest templates.

A couple of times when I started FF it complained about vcruntime140 was missing. But just running FF again worked without doing anything else.

So I reverted to 78.15; I uninstalled v91.3esr. I deleted his profiles.ini and profiles folder and then copied them back from a back up. I removed any registry settings, and copied back the v78 ADML files. I then installed v78.15esr with internet disconnected. Did not run FF after install. Went into group policy editor and turned off telemetry and auto updates then re-enabled internet

Run FF and same issue. tabs not loading. Pages not loading. I can click on a menu and I can type into navbar and search bar but there is no response. I checked internet was working.

I deleted the %LOCALAPPDATA% cache folders. I flushed the DNS cache. None of this worked.

So I uninstalled FF again, deleted the profile folders and ini. Disconnected from Internet. Deleted any registry settings, and removed the group policy templates. Then installed 78.15 from scratch and let it create a new profile.

Same darn problem. It seems to me that installing chrome and/or edge has done something nasty, but I have no idea what. I say that because before he did that he could surf the web, but Netflix just said his browser ver was outdated.

I tried contacting netflix on chat but they were worse than useless.

So I uninstalled again and removed everything. Connected the internet and installed FF again and let it update automatically. Same problem.

I've left him with edge but I need to fix FF.

I even uninstalled the VCLibs, Chrome and Edge. These did not fix the problem.

I tried safe mode but when firefox restarts there are two processes that take 60+ seconds to end so FF sits there saying "restarting...". When those processes finally end Firefox does not restart.

Checked for viruses; nothing found. Rebooted PC several times.

So at this point in time; FF will run but will not load the 3 tabs; Facebook, Netflix and youtube. They stay blank. Settings is not accessable, nor is addon's or logins and passwords. Typing anything on the search bar does nothing Typing anything in the address bar does noting Trying about:config or about:profile or any other about's does nothing. When closing FF two processes take 60+ seconds to end.

If I go back to him and tell him I need to reinstall Windows he will go absolutely nuts.

What also worries me is that Netflix said that the most recent esr browser version was not supported and that he should update to a later version.

And what is even more troubling is I updated his girlfriends PC at the same time and hers works perfectly. This scares the hell out of me because I then expect responses like "Your sons problem is not a firefox problem".

Asked by citizen1138x 1 isonto elidlule

Answered by FredMcD 1 isonto elidlule

Access linked files on a webpage

Hello When I try to access a document file from a link on a webpage, Firefox is requiring that I first save the file to my iMac. I do not want to do this, I only want to … (funda kabanzi)

Hello

When I try to access a document file from a link on a webpage, Firefox is requiring that I first save the file to my iMac. I do not want to do this, I only want to see the file (word document). This has only just started to occur since I recently upgraded my iMac to MacOS Monterey (12.1).

Can anyone let me know how to stop this happening?

Hamerdoon.

Asked by Hamerdoon 4 ezinsukwini ezidlule

Cannot download Firefox

After a subscription cancellation of a firefox software I cannot open or install Firefox. Best Buy Geek Squad tried to fix it remotely and they were not able to fix it. W… (funda kabanzi)

After a subscription cancellation of a firefox software I cannot open or install Firefox. Best Buy Geek Squad tried to fix it remotely and they were not able to fix it. Why would this happen after cancelling a subscription that was making Firefox very slow. Firefox is my preferred browser and I can not use it. My email is [email removed from public] Thank you, Carlos Soto

Asked by carlos73 5 ezinsukwini ezidlule

Last reply by jscher2000 5 ezinsukwini ezidlule

favorites or bookmarks

myMotherboard burnt out on my old computer my hard drive is good I have Windows 7 on it with your Firefox browser I have installed the hard drive to an enclosure and have… (funda kabanzi)

myMotherboard burnt out on my old computer my hard drive is good I have Windows 7 on it with your Firefox browser I have installed the hard drive to an enclosure and have hooked it up to the new computer I need to be able to extract the favorites or bookmarks whatever you want to call it off the Windows 7’s hard drive and put it into the new computer which I have installed your Firefox browser please send me the instructions on how to do so thank you very much

Asked by techwoodrs 5 ezinsukwini ezidlule

Last reply by jscher2000 5 ezinsukwini ezidlule

  • Kusonjululiwe

Are fuller changelogs available for FF upgrades?

Before installing FF 96 today, I looked at the description of the changes here: https://www.mozilla.org/en-US/firefox/96.0/releasenotes/ That seemed straightforward: noth… (funda kabanzi)

Before installing FF 96 today, I looked at the description of the changes here:

https://www.mozilla.org/en-US/firefox/96.0/releasenotes/

That seemed straightforward: nothing that would change the browser UI.

But when I upgraded, I found that in fact there were changes to the margins and borders of the .tab-background class in browser.css, which took some time to debug and to counteract with my userChrome.css. Not the end of the world, but if I had known, I would have held off the upgrade for a few days so I could work out the userChrome changes at my leisure.

Is there a way that I can see a fuller changelog in future before taking an upgrade, so I know what the impact is likely to be?

Asked by pg_78 5 ezinsukwini ezidlule

Answered by TyDraniu 5 ezinsukwini ezidlule

Firefox 95.0.2 requests update even if it's most recent

I'm using the current version of Firefox, which is 95.0.0.2. However, from time to time I get a message saying FF "... could not update itself, so I should manually downl… (funda kabanzi)

I'm using the current version of Firefox, which is 95.0.0.2. However, from time to time I get a message saying FF "... could not update itself, so I should manually download and install a newer version". After that, there is a message in the hamburger menu saying "update available - download now".

Has anybody an idea why Firefox thinks there is a newer version than the one I have installed?

Cheers,

Peter

Asked by peter.bauer 1 isonto elidlule

Firefox selectively removing completed downloads?

I have discovered that if I download my Netflix viewing history (it's a file named "NetflixViewingHistory.csv") then while this file, once completed, remains in the down… (funda kabanzi)

I have discovered that if I download my Netflix viewing history (it's a file named "NetflixViewingHistory.csv") then while this file, once completed, remains in the download history for the remainder of the session, when I next restart Firefox it has disappeared (from the Firefox downloads history I mean, it remains on my hard drive). This has happened both times I downloaded that file.

Whereas other completed files I have downloaded remain in the downloads history until I manually clear them.

My question is, why would Firefox automatically remove this specific completed download from history, but not others?

A thought that occurred to me is that maybe Firefox auto-clears completed downloads if it detects that the download page / link is no longer accessible? (And maybe Netflix is creating this file in a temporary location that disappears once the user has downloaded it, unlike a more traditional download where the url path to the download is a perma-link?)

Or is this just an old-fashioned bug and Firefox should not be selectively auto-clearing any specific completed downloads at all? They should all persist until manually cleared? Thanks.

Asked by TechHorse 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Firefox constantly crashing when setup to update via GPO

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO. Firefox is now crashing on multiple Computers, I think they might … (funda kabanzi)

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO.

Firefox is now crashing on multiple Computers, I think they might be crashing while trying to update themselves, as per GPO.

Any help please , crash report attached


https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows

Asked by rwaldron1 2 izinyanga ezidlule

Last reply by FredMcD 1 isonto elidlule

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE The p… (funda kabanzi)

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by Toosassy2 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Reinstall ESR on old Macbook Pro with OS 10.11.6

I accidentally deleted Firefox ESR that worked fine for years on my old Macbook Pro laptop (2009) running El Capitan OS 10.11.6. Now I can't reinstall it unless my OS is … (funda kabanzi)

I accidentally deleted Firefox ESR that worked fine for years on my old Macbook Pro laptop (2009) running El Capitan OS 10.11.6. Now I can't reinstall it unless my OS is a minimum of 10.12. I don't want to mess with attempting an OS upgrade for fear of losing files and photos. This computer is strictly a nostalgic backup that I would like to keep functioning for a while longer. Any way around this?

Asked by lomanyoung 1 isonto elidlule

Last reply by AliceWyman 1 isonto elidlule

Comment exporter mes marque-pages dynamiques dans firefox 95 ?

*Je veux installer un lecteur de flux Rss dans Firefox 95. Mais les extensions recommandées n'affichent jamais les onglets mis à jour. Je ne sais pas quoi faire. … (funda kabanzi)

*Je veux installer un lecteur de flux Rss dans Firefox 95. Mais les extensions recommandées n'affichent jamais les onglets mis à jour. Je ne sais pas quoi faire.

Asked by André Montagne 1 isonto elidlule

  • Kusonjululiwe

downloading file

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up… (funda kabanzi)

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron

Asked by coganra 1 isonto elidlule

Answered by cor-el 1 isonto elidlule