Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Migrate Firefox 59.0.1 profiles/user data to ESR using account sync

We have a client that used to run on local computers running the latest ESR version, they recently changed to a terminal server environment and during the setup 59.0.1 ma… (funda kabanzi)

We have a client that used to run on local computers running the latest ESR version, they recently changed to a terminal server environment and during the setup 59.0.1 made it onto their new setup. Multiple issues have arisen that were not present on the old system and we need to move them back to the ESR version on the terminal server environment. I read online that you cannot just directly import any profile versions 55.0 and up to earlier versions so I am asking if I can instead use a mozilla account to sync over their data instead without causing a catastrophe, and if anyone happens to know what I might expect afterwards if this could potentially work.

Asked by stacheman 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Failed to read configuration file

We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older sy… (funda kabanzi)

We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older systems will not render one of the educational games we utilize in the our School District any longer due to the fact that Quantum uses WebGl 2 instead WebGl 1. We have tested and verified that ESR 52.9 renders the game properly.

I have been trying to disable the automatic update in utilizing the user.js file and the cfg file. The computers are apart of the domain. From what I have read only new user profiles will get the new user.js settings while all existing profiles will retain the old settings so we plan on reimaging these computers so all existing profiles will be wiped.

I have also seen users block the updates by changing the Host File which we will not do. Some sites state create a profile folder in the defaults folder other show place the user.js file in the pref folder. So I am lost at this point. I have followed this guide as well:

https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Enterprise_deployment_before_60#Changes_Over_Time

I have placed the 00_admin-prefs.js with the exact settings shown and have the mozilla.cfg file in the same folder as the js. both are in the defaults\pref

When trying to run FireFox I am am not getting:

Failed to read the configuration file. Please contact your Administrator. (I am the Admin). My domain creds give me admin privileges on all computers.

I know this folder also holds the channel-pref.js so I am not sure if I can add what I need to that file.

If someone would please help me determine what is going on. Why wont firefox copy the either a user.js file or utilize the cfg file I created to each new profile that gets created when logging into the computer.

Asked by fharris77 1 unyaka odlule

Answered by fharris77 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How do I stop recurring registry errors from returning and slowing down my computer?

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. … (funda kabanzi)

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. I must use Reginout Registry cleaner, and CC Cleaner to restore performance. Along with any FireFox updates, my bookmarks have all been deleted many times over. I no longer attempt to re-install, as they continually get deleted, and so simple fix is available to me that I can understand. Thank you.

Asked by a3wayat 1 unyaka odlule

Answered by Chris Ilias 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox 65 stays in memory

I noticed that firefox stays in memory after I close it. In fact, If I open and close firefox 10 times, ten processes are shown in memory, each consuming around 100Mb. I'… (funda kabanzi)

I noticed that firefox stays in memory after I close it. In fact, If I open and close firefox 10 times, ten processes are shown in memory, each consuming around 100Mb.

I'm using Windows 7 in my corporate computer and I have been using Firefox 65.0.1 x64. I've tried to use it in safe mode (no add-ons) and problem persisted. I uninstalled it, deleted all Mozilla data in AppData and ProgramData and reinstalled it fresh. The problem persisted.

Then I installed the 32-bit version of Firefox and the problem is no more. Is it a bug that has to be fixed or some setting that shoudn't be enabled?

Thank you.

Asked by nelsonwcf 1 unyaka odlule

Answered by nelsonwcf 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Your profile cannot be loaded still after uninstall

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found th… (funda kabanzi)

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found that you could remove profiles.ini and ~/.cache/mozilla/. I've removed both of these as well as reinstalling Firefox multiple times.

But it still show the error message. It even "spread" to Thunderbird.

I'm using macOS Mojave 10.14.

Asked by ntoonio 1 unyaka odlule

Answered by ntoonio 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Your Firefox profile cannot be loaded, even after new installation on OS 10.14.3

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the nex… (funda kabanzi)

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the next time it responded with the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." so I had followed all the advice published on the www, but after 2 days, found none of the answers and suggestions is working or is applicable, so I had implemented few removals and new installations of the application - but, always getting the same famos ”Your Firefox profile cannot be loaded. It may be missing or inaccessible." and A Freeze during the "verification of firefox.app" each time, on completely new installation!

In fact, the Firefox/extensions folders were never created on my Mac (On new install, as well) but the application was working for a long time, and there was/is a Mozilla folder which seems to hold my Chrome (add-ons) but no Firefox folder exists on this and my other Mac in the Library/Application Support.

I even removed my Chrome and reinstalled it to see if it can be done, and there was no problem in new Chrome installation - as it is with Firefox 62.0.2

Asked by Amnon 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I am stuck using v 64.0.2, Firefox 65 is unuseable.

FireFox ver 64 works flawlessly, but v 65 will not run on my machine no matter what I have tried! Symptoms with v65: Intermittently does not start, hit icon again then lo… (funda kabanzi)

FireFox ver 64 works flawlessly, but v 65 will not run on my machine no matter what I have tried!

Symptoms with v65:

Intermittently does not start, hit icon again then loads but doesn't connect. Very slow when it loads. firefox.exe does not unload from memory, has to be shut in task manager

What I have tried so far;

FireFox refresh. unstall / reinstall uninstall uBlock Origin sfc /scannowall uninstall Avast uninstall VPN Delete all firefox files on system disk + delete all registry entries then reinstall. Install from full version .exe Removed VPN (Private Internet Access) Updated Windows and any and all drivers.

What am I missing ?

TIA, George...


Windows 7 Pro MB: Asus P8Z77-V LK - Z77, Intel Ivy Bridge Intel i7-3770K @ 4.3Ghz Corsair Hydro Series High Performance Liquid CPU Cooler H60 32GB (DDR3-1600 DDR3 SDRAM) NVIDIA GeForce GTX 980 Ti 6GB

Asked by George 1 unyaka odlule

Answered by George 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes

hi i have a .... to me ... big problem. firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away. firefox just crash… (funda kabanzi)

hi i have a .... to me ... big problem.

firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away.

firefox just crashes before its had a chance. downloaded new and same thing happens. a crash report comes up but i can't get the report written before its gone.

installed new version of mozilla. still persists

so i followed the prompts form here, "You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum."

and i get this, Crash ID: bp-74f92cba-0ebf-43ba-a7bc-2a1871171126

can you help me pls. thnx brian

Asked by just plain old brian 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

"Refresh" stopped app working and now get a message when I try open the app saying copy of forefoot is already open which it is not.

I like Firefox but sad to say that I have increasinlt wasted much time lately with its crashy ways and I made the mistake of using Refresh today. Now get a message when … (funda kabanzi)

I like Firefox but sad to say that I have increasinlt wasted much time lately with its crashy ways and I made the mistake of using Refresh today.

Now get a message when I try open the app saying "copy of firefox is already open" which it is not true and it is not showing as running on the system.

I have tried reinstalling and it makes no difference.

I dont have an IT engineering degree but how do I fix this before I just give up and walk away? Thanks.

Asked by exasperatedagain 1 unyaka odlule

Answered by exasperatedagain 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

you auto updated and now I have lost all bookmarks and function of foxfire

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent man… (funda kabanzi)

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent many hours trying the suggested fixes and I cannot get them back and I do not have my password so that I cannot change if for fear I will loose access to the bookmarks. There seems to be no accountability from Mozilla and no way to reach any one. Is anyone else having this problem.

Asked by TerrelF 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox won't load pages

After Firefox updated to 67 it won't load any pages. Chrome and Opera both work normally. I went through all the recommendations including the firewall changes, disabli… (funda kabanzi)

After Firefox updated to 67 it won't load any pages. Chrome and Opera both work normally. I went through all the recommendations including the firewall changes, disabling IPv6, etc. and there was no difference.

Asked by stevemp 1 unyaka odlule

Answered by stevemp 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes

Firefox won't even start. I tried 'safe mode' but that didn't work either. I also tried to get the 'crash report' but I received a note indicating location not availabl… (funda kabanzi)

Firefox won't even start. I tried 'safe mode' but that didn't work either. I also tried to get the 'crash report' but I received a note indicating location not available. When I try the install I get, 'Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item'.

Asked by rpiz24112 8 izinyanga ezidlule

Answered by rpiz24112 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Dropdown Menus in Firefox Wont Stay Open

Recently I've been having trouble with the dropdown menus in Firefox, such as the History and Bookmarks menu in the tool bar and the right-click menu. Intermittently when… (funda kabanzi)

Recently I've been having trouble with the dropdown menus in Firefox, such as the History and Bookmarks menu in the tool bar and the right-click menu. Intermittently when I open the menus they close within a second or two without me doing anything. This only happens in the Firefox window, all of my other apps and browsers are fine.

I'm running on a Macbook Pro with OSX 10.15.1 and Firefox 70.0.1. I've restarted Firefox and it fixes the problem for a short time then the problem returns. I've cleared my History, including Caches and Cookies, reinstalled Firefox, restarted my computer and tried disabling my add-ons. The issue keeps coming back.

Asked by Lunar 6 izinyanga ezidlule

Answered by Lirui 5 izinyanga ezidlule

  • Kusonjululiwe

firefox crashes at startup

Overnight (I changed nothing, but microsoft rebooted my computer and I don't see any new files installed or updates) Firefox will not work. I can see it start up in task … (funda kabanzi)

Overnight (I changed nothing, but microsoft rebooted my computer and I don't see any new files installed or updates) Firefox will not work. I can see it start up in task manager (two processes) but within 1 second both are gone. I've tried uninstalling and reinstalling firefox. Same problem. This is Windows 10 v 1909. Firefox will not start in safe mode. I cannot find any crash files (in the past month).

Asked by Matt 5 izinyanga ezidlule

Answered by Matt 5 izinyanga ezidlule

  • Kusonjululiwe

How to open fresh install of Firefox when it tells you there is already a version open?

Hi, I have spent hours dealing with this issue. I hope someone is able to assist me. I ran into some issues with Firefox so I went to reinstall it but I am unable to ope… (funda kabanzi)

Hi,

I have spent hours dealing with this issue. I hope someone is able to assist me.

I ran into some issues with Firefox so I went to reinstall it but I am unable to open it. I noticed even after uninstalling it it was still showing up when I do control/alt/del. I have tried to close it but it won't close. I have tried almost every option I can find online to force close it.

My issue is when trying to open my new version of Firefox I am told I have a version running and must close it.

I have tried to delete it I don't know how many times.

I am running Windows 10.

Is someone able to assist me? It would greatly be appreciated.

I hope someone can help me as this is getting very frustrating.

Thank you .

Asked by gwshaw46 5 izinyanga ezidlule

Answered by gwshaw46 5 izinyanga ezidlule

  • Kusonjululiwe

Firefox error message: A required privilege is not held by the client.

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinki… (funda kabanzi)

I tried to open Firefox yesterday and got the following error message:

Mozilla-Firefox 64bit. A required privilege is not held by the client.

I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message.

This is on a Windows 10 64bit machine.

Asked by Eddie 4 izinyanga ezidlule

Answered by Eddie 4 izinyanga ezidlule

  • Kusonjululiwe

Virus in distibutive - Trojan.Inject.bcbj

Hi all For security reasons, all new FF distributions are tested. When checking the distribution kit version 68.5.0esr (exe for x86 and x64) - the antivirus software "Vir… (funda kabanzi)

Hi all

For security reasons, all new FF distributions are tested. When checking the distribution kit version 68.5.0esr (exe for x86 and x64) - the antivirus software "VirusTotal" detected Trojan.Inject.bcbj. FortiSandbox also scolded the distribution on x86 - saying that it deleted the file "% programfiles (x86)% \ google \ update \ 1.3.33.17 \ googlecrachhandler.exe" - its installation is undesirable in the ESR version.

Asked by kittyfriend 3 izinyanga ezidlule

Answered by kittyfriend 3 izinyanga ezidlule

  • Kusonjululiwe

Version issue connecting Android to Firefox

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefo… (funda kabanzi)

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefox 73.0.1 and in my Android phone I have Firefox 68.5.0. If I try to connect I get a message which tells to update Firefox from 68.5 to 71.0 (minimum supported version) but I can't find this version anywhere. I have installed Firefox Nightly for Developer in my phone but now the problem is that the version is too recent... What should I do?

Asked by Marco 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

upgrade from 74 to 75 the browser won't go to any site. The lovely new big address bar shows up, but that's about it. Other browsers no problem.

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic u… (funda kabanzi)

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic updates, or even from a fresh install of 75 (or beta 76) the browser starts, I see the lovely new address bar, albeit blank, and the browser just hangs right there. I can type in the nifty new bar, but nothing happens, no browsing to a site, no opening configs, nothing.

I have this issue on windows 7, 8 and 10 machines, so it's not an OS issue.

When an update does happen it chews up my profiles too and I have to end up rebuilding those. Only when I go back to 74 does Firefox work again.

I'm at a bit of a loss here.

Asked by Mark C 1 inyanga edlule

Answered by philipp 1 inyanga edlule