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Allowed "Refresh" upon installing new browser update and can't get back bookmarks and other data

I recently installed the Firefox 88 browser update to fix the problem that Windows would not recognize my Firefox browser in order to make it my default. Upon researching… (funda kabanzi)

I recently installed the Firefox 88 browser update to fix the problem that Windows would not recognize my Firefox browser in order to make it my default. Upon researching the issue, it stated that I needed to uninstall my old version of Firefox and reinstall the latest version. At the end of the installation before it completed the installation, it asked if I wanted to "Refresh" my browser. I read how it would streamline and speed up my browsing experience and it seemed like a "good" idea. I agreed to the "Refresh" and the browser finished its installation. I checked into setting Firefox as my default browser and Windows recognized it. Great, the re-installation worked.

I then proceeded to open Firefox only to realize that any custom setting, including my 15+ years of bookmarks were gone. I began to panic! I noticed that there was an "Old Firefox Data" file now on my desktop. I looked inside and realized that it contained my old data, including bookmarks, etc. I began searching online for how to get it back into my browser. I have read 7-8 tutorials and 3-4 Youtubes that supposedly fix the problem, but to no avail. Please help as I do not want to lose all my bookmarks and while not computer illiterate, cannot seem to figure out how to get them to reinstall into the new Firefox browser update.

Thank you for your help!

Asked by elliott.kraig 23 imizuzu edlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 imizuzu edlule

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (funda kabanzi)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 1 usuku oludlule

Last reply by jennifer.juba 8 imizuzu edlule

webp images wont display in firefox

My website runs NGINX with PageSpeed module. It's fronted by a CDN. When I visit the homepage on Edge and Chrome, most of the images are webp and yet on Firefox they are … (funda kabanzi)

My website runs NGINX with PageSpeed module. It's fronted by a CDN. When I visit the homepage on Edge and Chrome, most of the images are webp and yet on Firefox they are jpg.

My Firefox version is 88.0 64 bit for Windows 10.

Does anyone know why this is happening as visitors to my site in Firefox are getting a slower response

Thanks

Asked by kevin143 16 amahora adlule

Last reply by jscher2000 14 imizuzu edlule

Widevine CDM Plug-in Crash / Firefox

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new… (funda kabanzi)

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new update might be incompatible with my Firefox 78.10.Oesr / or my OSX 10.9.5 but I'm not sure. I'm not a mac savvy person but I'm always ready to learn. Any help would be appreciated!

Asked by aaronmooreellis 2 ezinsukwini ezidlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 26 imizuzu edlule

Update on/about 21 April 2021 broke WidevineCDM for many users, breaking Netflix/Spotify/etc. (thread of threads)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started… (funda kabanzi)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started to give "The WidevineCDM plugin has crashed" message and ceased to work .

https://support.mozilla.org/en-US/questions/1333289 https://support.mozilla.org/en-US/questions/1333332 https://support.mozilla.org/en-US/questions/1333503 https://support.mozilla.org/en-US/questions/1333613 https://support.mozilla.org/en-US/questions/1333506 https://support.mozilla.org/en-US/questions/1333571

No suggested fix works. Reinstalling does not help, toggling DRM application does not help. It was obviously the update (at least for users on 78.10.0esr with OS X 10.9.5) that did it. Is there some way to get this registered as a bug?

Asked by pauls.filter 4 amahora adlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 59 imizuzu edlule

WidevineCdm Crash

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I… (funda kabanzi)

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I've tried all the solutions I was able to understand on here and through Google, but nothing seems to fix the problem. Can any one advise?

Not sure if this helps, but here is one of the many crash reports I've sent: https://crash-stats.mozilla.org/report/index/75e61622-4282-4a83-b86e-9861a0210422

Asked by jennifer.juba 22 amahora adlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 ihora elidlule

Right button Context menu shortcut of "copy link" changed from "A" to "L".

When I pushed the right button of the mouse to choose the shortcut of "copy link", its shortcut changed from"A" to "L". I do not know why and when this change happened. I… (funda kabanzi)

When I pushed the right button of the mouse to choose the shortcut of "copy link", its shortcut changed from"A" to "L". I do not know why and when this change happened. It was "A" 3 hours ago.

As I use the left hand to push the keyboard and the right hand to move the mouse, it is very inconvenient. I appreciate it if you tell me how to change the setting.

Asked by htrgst 3 ezinsukwini ezidlule

Last reply by nathan41 1 ihora elidlule

Widevine CDM Keeps crashing

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashi… (funda kabanzi)

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashing. I reload the page (as it suggests) and it still wont work. I refreshed Firefox and that didn't work. I also tried to chat with Widevine but their page said "Widevine is a technology provider and we do not provide support to end users. Please contact your application or service provider for support on your particular issue."

Does anyone know what I can do to solve this problem? I really appreciate your help!

I'm on a Mac and the version Im using is 10.9.5. My firefox browser is 78.10.0esr (64 bit).

Asked by karely_moncada 1 usuku oludlule

Last reply by pauls.filter 3 amahora adlule

Unable to play video on Netflix and HBO Max due to Widevine plugin problem.

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's cau… (funda kabanzi)

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's causing me to not watching a show or movie? Or it's a crash that can be fixed?

What can I do? Or what can be done?

Asked by waold957 1 usuku oludlule

Last reply by pauls.filter 3 amahora adlule

WideVine plugin crashing on Netflix

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-inst… (funda kabanzi)

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-installed this app, but nothing has helped. Not sure what else to do. Any suggestions would be helpful. Thank you in advance.

Asked by sjsutherland89 3 ezinsukwini ezidlule

Last reply by pauls.filter 3 amahora adlule

Firefox Developer edition

My Firefox Developer Edition crashed. The menu disappeared all of a sudden and I can't get to any websites now. I tried removing everything FF related on my Macbook Pro … (funda kabanzi)

My Firefox Developer Edition crashed. The menu disappeared all of a sudden and I can't get to any websites now. I tried removing everything FF related on my Macbook Pro and then downloading again and it still looks like the screen shot included here. Nothing going on at the top anymore and it looks like it's 'applying update' but this never ends.

Any ideas what might be the cause of this? And what I can try to fix it?

This seemed to all happen at the same time I was working on a GoDaddy managed WordPress website - while pushing my staging site to the production site. GoDaddy said their system software was being updated but that shouldn't affect a browser.

Thank you for any info you can give!

Asked by gomez.me 10 amahora adlule

Last reply by FredMcD 5 amahora adlule

Firefox no longer remembers history

Since I started using Firefox many years ago I have allowed it to remember history and every couple of weeks have delated the oldest history pages. Recently Firefox histo… (funda kabanzi)

Since I started using Firefox many years ago I have allowed it to remember history and every couple of weeks have delated the oldest history pages. Recently Firefox history covers only today and this page disappears when I close Firefox. Firefox is set to remember history but the function seems to have gone. How can I resurrect it?

Asked by smcc42 6 amahora adlule

Last reply by FredMcD 5 amahora adlule

Data Not Saved?

Hi, I am facing a problem while browsing a website (https://quickstuffs.com/ https://quickstuffs.com/). I saved login data and filter settings multiple time but browser r… (funda kabanzi)

Hi, I am facing a problem while browsing a website (https://quickstuffs.com/ https://quickstuffs.com/). I saved login data and filter settings multiple time but browser rest it. Is there any feature I am using wrong.

Asked by Quick Stuffs 5 amahora adlule

Last reply by iamqaisarmehmood 5 amahora adlule

When clicking "open link in new tab" Firefox sometimes opens in new window instead

When I open a first Firefox instance from taskbar in Windows 10, if I do a Google search then right click on any of the results, then select "Open Link in New Tab", FF la… (funda kabanzi)

When I open a first Firefox instance from taskbar in Windows 10, if I do a Google search then right click on any of the results, then select "Open Link in New Tab", FF lalways opens that link in a new window, not a new tab as requested. The new window takes up the right hand half of my display which means I have to manually size it larger or maximize it. This behavior continues as long as I use the first FF window to open any links - they never open in a tab of the original window and only create lots of windows - this is very hard to deal with IMHO. Now here's the weird part - If I use one of the new windows, then FF behaves just as it should. Do a Google search and all links can be opened in new tabs in the new window, as requested. I did not notice this strange behavior until about April 10 when I believe I accepted a new update to FF.

Asked by qtluom 14 amahora adlule

Last reply by jscher2000 8 amahora adlule

firefox screen shots is missing

Hello, I've been able to take screenshots, one of my favorite features, and the selection to do so was located by tapping on the 3 dots in the browser bar. Today I made… (funda kabanzi)

Hello, I've been able to take screenshots, one of my favorite features, and the selection to do so was located by tapping on the 3 dots in the browser bar. Today I made the selection to take a screenshot and the option was not there.

I followed the instructions from earlier posts on how to check to see if the option was True or False and in the area that showed me if it was still available. They were correct.

Is there any other reason why that choice would not be there?

Asked by mark293 1 usuku oludlule

Last reply by cor-el 10 amahora adlule

-new-window Command Randomly Runs Causing Large CPU Spike (Linux)

(Pop!_OS distro used) I use a handful of resources to monitor my laptop's resources. The attached image is from the htop command (note that I've been using the laptop at … (funda kabanzi)

(Pop!_OS distro used) I use a handful of resources to monitor my laptop's resources. The attached image is from the htop command (note that I've been using the laptop at most an hour, and it was compltely powered off before. Unsure why it says such high times.). Over the past four-ish months, I've seen firefox's new-window command (/usr/lib/firefox/firefox -new-window) function very strangely. Two instances of the command randomly run for extended periods of time (anywhere from a few seconds to two or three minutes, often towards the longer end), taking up ~100% of the cpu usage for each given one second interval (the time my htop is configured to check). While I'm aware htop records cpu statistics extremely different than task manager (frankly, I'm not quite sure how it measures), this cpu spike takes place with other irregular fluctuations in my laptop, which says to me that the command is in fact doing something. When the cpu spikes occur, I see my cpu temperature rise up to 80 degrees Celsius, and it's frequency hit it's cap for only a handful of threads, while the rest stay completely unchanged.

To clarify the extent of the randomness when I say the commands run randomly: this happens without any pattern that I can identify. I've had anywhere from 1 to 10 tabs open, resting in the background from anywhere between a couple minutes to half an hour, and two new-window commands will run, unprompted, as described above. I've been scrolling through an article, and out of no where, the twin commands run. I've loaded up webpages and the commands have run. I've been watching videos, simply opened a new tab (ironic given the command name), just anything you can do on the web browser, and the commands have run. And there have been days where this issue doesn't happen at all. This can happen numerous times while I'm on firefox. It could happen once, followed by a lot of intervals of the commands running, or it could be a while before the next time it happens.

The one thing that sticks out like a sore thumb to me is that, as I mentioned at the end of the first paragraph, I see one thread 'catch' and cause this spike. It's a random thread, it can be a different one each time this happens during a given session on firefox, but I've only every noticed it to be one thread.

Not sure what's up. I tried to be as detailed as possible since I could find anything about this on these forums.

Asked by ss8607196 1 usuku oludlule

Last reply by TerryN21 10 amahora adlule

Google search engine on Firefox showing suggestions from a different region.

Hi, Straight to the point, I live in Colombia, the search suggestions that come up when using the default Google search engine on Firefox are on Spanish and are all rela… (funda kabanzi)

Hi,

Straight to the point,

I live in Colombia, the search suggestions that come up when using the default Google search engine on Firefox are on Spanish and are all related to the country.

This does not happen when I search normally on Google.com. I already set the search results on Google.com to another region, and the language to English.

It seems to me, the problem is the default Google search engine on Firefox, since this does not happen when I use the Bing search engine.

I would like to keep Google as my search engine and search suggestions on, Is it possible to set it so that the search suggestions that show up on the address bar are from another region, more specifically, the US?

Thank you.

Asked by amaru996 14 amahora adlule

Last reply by jscher2000 10 amahora adlule

Permissions set cookie "Allow for Session"

Can someone please tell me why Firefox has remove Page Info on the right click? Sense Firefox doesn't have a setting to set all cookies to "Allow for Session", I have bee… (funda kabanzi)

Can someone please tell me why Firefox has remove Page Info on the right click?

Sense Firefox doesn't have a setting to set all cookies to "Allow for Session", I have been doing it by my self on every page I see. I right click, select Page info, go to permissions then change "Set Cookie" from default, which is "Allow" to "Allow for Session".

I read their update page before I updated, and no where on the page do they mention removing page info and for what reason.

Does anybody have an idea why?

Asked by lucskywalker2000 12 amahora adlule

Last reply by jscher2000 11 amahora adlule

Archive Tabs with Tabs History

Is it possible to archive a tab, like saving a bookmark, but to also preserve history of that tab? That means I can later bring the tab back and move back in history of … (funda kabanzi)

Is it possible to archive a tab, like saving a bookmark, but to also preserve history of that tab?

That means I can later bring the tab back and move back in history of that tab.

Asked by glovesoflove 1 usuku oludlule

Last reply by TerryN21 11 amahora adlule