I-Firefox Isithangami Sokwesekwa

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Before shutting down Firefox I deleted history/cache/passwords etc from the past day

I do this all the time but since I had restore previous tabs selected they always get restored when I start up again

However this time they weren't restored when I restarted

Without closing Firefox I navigated to the sessionstore-backups folder to see what was there but the files were only 2KB - much too small for the number of tabs.

So I installed ShadowExplorer & Shadowcopyview to see if I could recover older versions I was able to locate jsonlz4 files from a few days ago that were around 11000KB in size so I assumed they would have most of my tabs

However when trying to use the files nothing happens - I tried 2 different steps that I read here had worked for others

1 - Renaming previous.jsonlz4 to sessionstore.jsonlz4 , moving to the profile folder (deleting the old one first) and restarting FF

2 - Deleting sessionstore.jsonlz4 and copying the recovered previous.jsonlz4 / recovery.baklz4 /recovery.jsonlz4 / upgrade.jsonlz4-20201014125134 files to the sessionstore-backups folder and restarting FF

I also repeated the steps after creating a separate profile

None of these worked so I tried examining the jsonlz4 files using https://www.jeffersonscher.com/res/scrounger.html but I got an error message 'Session history file contents could not be read?'

Now I've previously used recovered Jsonlz4 files to restore tabs with no issues but this time they won't work

I read here https://support.mozilla.org/bm/questions/1189759 that updates may cause compatibility issues and the upgrade.jsonlz4-20201014125134 file indicates they was a recent update

The recovered file sizes indicate they contain data so I want to know how I can recover it - if not through FF then through some other software

Hi,

I lost all my bookmarks and history after a firefox update. I saw that other people had the same problem. Even though I followed their instructions, I don't seem to able to restore them. Does anybody know what I could do next, please?

Thank you! M

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

Hello, sometime when i print a web page, firefox print only one page as the whole web page need far more paper. For example with this one https://www.scia.net/fr/support/faq/acier/coefficients-flambement

I ask another question, where can i choose the default printer ?

Hope for answers, best regards

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

The new version of Firefox doesn't have tabs like it used to. Now, I have to click a number, then click a different tab, etc . It is unusable and clunky. Are you going to put back the tab control like it was before?

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'Save to Pocket' address bar icon.

This makes no sense as there is now no option to have a 'Pocket List' item selection. At least I couldn't find an option for this. That is without adding another extension.

Having the 'Save' option without the 'List' option is counter intuitive.

The Library-->Pocket List Menu item should be restored.

Thanks.

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using?

Note: This very question has already been asked at https://support.mozilla.org/en-US/questions/1208062. It has an answer which is marked as Chosen Solution although the question owner explicitly stated it doesn't answer the question, and indeed it doesn't because it just says to look at the configuration page which doesn't contain the information. That thread has been archived. Perhaps it should be deleted or at least the Chosen Solution mark removed.

3-26-21: I just upgraded to the latest version of Firefox and NONE of my bookmarks are available. I've tried all the tips I've found and nothing works. I tried to Restore Bookmarks and get the error: Unable to process the backup file. This is a terrible version of Firefox. I need my Bookmarks. Where did they go?? How do I get them back? I am not a computer expert. I am a user of your product. I should not have to jump through hoops just to get my browser set up the way I had it before. Right now it is a big mess. I've used Firefox for years when other browsers are available. I will dump Firefox if I have to but I would prefer to solve this problem.

marionette.enabled is set to "False" but the browser still has the obnoxious orange address bar with the robot head providing the message Browser is under remote control. I did nothing to turn on this feature, and I want it off. Help!