I-Firefox Isithangami Sokwesekwa

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at this time with FF and 365 web apps?

   Excel - cell content deletion on moving through cells.
   Word - line content deletion on hitting carriage return.
   Mail/Cal - Webapp not displaying content on double clicking emails or calendar events.

Found a few sporadic similar reports from users on various forums, but no official note that it was a known bug. Assuming it isn't widespread - anyone here have any anecdotal reports of similar issues. Seems to only affect the linux distro versions of FF.

This renders the web app sites unusable with Firefox so I have had to use another browser for these apps. As these apps are ubiquitous with work and productivity, it's rendering Firefox as a second-choice browser unfortunately. No one really enjoys having to "pick the right browser" for work or play.

Is there any way to resolve these issues? Hoping someone has some insight.

In order to view a PDF, I cannot just open it, I must download it. I tried the solution offered by Jefferson Scher and it didn't work. I'm using the latest version 119 of Mozilla which I downloaded today. 10/26/23

In the last 2 weeks (that I know of), Mercari will not appear when I go to it. I just get a blank page. I've restarted the computer, I've turned off the Ublock and Ghostery but nothing. Everything else works fine. I am not very computer adept, by the way. I sell things on Mercari, so I kind of need to access it. I'm not even sure I picked the right topic (website breakages)....sorry if I got it wrong.

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozilla.org/en-US/kb/sponsor-privacy?as=u&utm_source=inproduct I can manually delete a sponsored shortcut once, but this does not stop them from coming onto future New Tabs. My problem is, the long-term answer simply does not work. Settings -> Home -> Firefox Home Content simply does not contain a section that says "Sponsored shortcuts" and therefore this solution is not accessable. I am on Version 120 as suggested. What is going wrong? How do I prevent these ads from appearing on the New Tab page?

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) IP address, and ther.is no option to bypass the warning

I need to turn off use Firefox email mask... I can't STAND being prompted to use Firefox email mask but I can't find a way to turn off that prompt.

JUST STOP THAT! It's infuriating that you're trying to force me to use something I DO NOT WANT!

I can't access this web page: www.fivelakes.settlement.com. This comes up:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.fivelakes.settlementaccount.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.