Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (funda kabanzi)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 3 ezinsukwini ezidlule

Answered by Terry 3 ezinsukwini ezidlule

  • Ikhiyiwe

trouble updating

Duplicate thread, continue at /questions/1432649 I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista. B… (funda kabanzi)

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

Asked by Chris 3 ezinsukwini ezidlule

Last reply by James 3 ezinsukwini ezidlule

  • Kusonjululiwe

Partial bookmarks and Internet history missing

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of re… (funda kabanzi)

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of restoring them. I see no way to contact mozilla directly about this either.

Asked by afastgreyhound 4 ezinsukwini ezidlule

Answered by afastgreyhound 3 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Folder color in 111 version

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(h… (funda kabanzi)

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul); .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: gold !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks) { fill: black !important; } treechildren::-moz-tree-image(container, livemark) { fill: orange !important; } .bookmark-item[container][query], treechildren::-moz-tree-image(container, query) { fill: dimgray !important; }

I do not know because it doesn't work now. Maybe version 111 no longer admits it? Do you know how to put the yellow folders?

Asked by Lombard.Lombard 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Windows defender detected a Trojan

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also someth… (funda kabanzi)

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also something related to gzip I’m sorry that I didn’t take a screenshot of the message but I completely freaked out and deleted it immediately after scanning with the other AVs). I installed malwarebytes and Avast and did a full scan they returned with a no malware has been detected. In the moment I panicked and immediately deleted the file (I should’ve uploaded to virustotal to see its behavior and what it can do and change to my PC if it is indeed malicious). Then I did a full rescan using Microsoft defender and it returned with a 0 threats found. However, I only went to a couple of websites recently which as far as I know are safe such as msi, cpuid, I don’t go to shady websites plus I have ublock origins as an Adblock. My question is as follows how much percentage wise this Trojan is a false positive and if it is a virus how much damage it did (the thing that got me freaked out is that it’s a meterpreter)

Asked by wafeyo2691 11 izinyanga ezidlule

Answered by cor-el 11 izinyanga ezidlule

  • Kusonjululiwe

youtube videos will not play video only get audio with green screen

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio I… (funda kabanzi)

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem

Asked by rlbird2 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

  • Ikhiyiwe

i reduced to 65% and i STILL cant see the whole page.

Locking this thread.Please continue here: [/questions/1431741] New user here. My web search results dont fill the screen, they always require scrolling down to see the wh… (funda kabanzi)

Locking this thread.
Please continue here: [/questions/1431741]
New user here. My web search results dont fill the screen, they always require scrolling down to see the whole page at once (as designed). why are the top 2 bands 3 times as tall as the font in them, they use up valuable space. see snip insert below. i have trouble enough with windows 10 without squinting and all this needless scrolling down looking for the rest of the buttons. I use LastPass and its truly infuriating how big the boxes are and how hard to find the information, particularly the "go" buttons. TYIA Shandy

Asked by Shandy 5 ezinsukwini ezidlule

  • Kusonjululiwe

Unified search/url bar does not search by default

Hi, I've set in my settings to use the unified search+url bar, Also I've set Google as my search engine, but when I type a search request Firefox searchs by default an UR… (funda kabanzi)

Hi, I've set in my settings to use the unified search+url bar, Also I've set Google as my search engine, but when I type a search request Firefox searchs by default an URL, leading to an error every time, I don't know what to change and Ive tried different settings with no change

Asked by blac 5 ezinsukwini ezidlule

Answered by blac 5 ezinsukwini ezidlule

  • Kusonjululiwe

how to clear history when save option turned off?

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previo… (funda kabanzi)

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previous version or the one before that half the time. Rebooting PC does not clear it. Am tired of playing browser roulette, trying to find a browser which will A. Show the latest version. [which is being displayed on other people's devices] B. Perform the desired action as designed by the product creator [which works on other servers and devices, and even sometimes on my device using another browser] I am not skilled at seeing physically thru other people's eyes, only imaginatively. My partner is 200 miles away in another state. We don't always see the same, even when the display is identical. Am starting to create 2 versions of sites, a .org and a .com and explaining to people WHY. I think the "don't save" does not work. It merely turns off creating an index of the viewed material and leaves the viewed material in cache. And re-displays the initial data eveytime, no matter how many updates. Thank you.

Asked by mkelley331 4 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 4 ezinsukwini ezidlule

  • Kusonjululiwe

firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (funda kabanzi)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Asked by coreyhooe 3 izinyanga ezidlule

Answered by coreyhooe 3 izinyanga ezidlule

  • Kusonjululiwe

Cross Origin Request Blocked

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything wo… (funda kabanzi)

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything works as it should even if I install all the same plugins. I have tried changing security..cross_origin in about:config and it makes no difference.

I have a lot of tab groups and sorting in my default profile, so I'd prefer not to have to set that up in a new profile. Importing to a new profile ends me up with the same issue as above.

This error is profile specific and I am wondering if anyone knows the specific profile files that I could regenerate, delete or replace to tackle this cross origin blocking.

Also I've disabled all my plugins, and enhanced tracking protection on the default profile and it still does not work..

Thanks.

Asked by senekj 5 ezinsukwini ezidlule

Answered by zeroknight 5 ezinsukwini ezidlule

  • Kusonjululiwe

espn+ will not let me read articles. But I can watch ESPN+ videos and live shows

I need a fix for my ESPN+ account. I can watch live sports and videos but cannot read ESPN+ articles. Everything works great with Edge and Chrome, so maybe I will have to… (funda kabanzi)

I need a fix for my ESPN+ account. I can watch live sports and videos but cannot read ESPN+ articles. Everything works great with Edge and Chrome, so maybe I will have to switch browsers.

Asked by vikesprof 5 ezinsukwini ezidlule

Answered by vikesprof 5 ezinsukwini ezidlule

  • Kusonjululiwe

Montserrat font ignores font-weight

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Br… (funda kabanzi)

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Browser. Pictures 1 and 2 illustrate the problem. If i go into page inspector and replace "font-family: 'Montserrat', sans-serif;" with "font-family: 'Segoe UI';" the parameter works as expected and the alternative font is rendered properly.

Reinstalling fonts from fontsource.org didn't help.

OS: Windows 10 1607, FF - 120.0, issue was present for many versions before.

Asked by Burning_Chair 1 isonto elidlule

Answered by zeroknight 5 ezinsukwini ezidlule

  • Kusonjululiwe

Homograph / homoglyph protection?

Firefox is notoriously adept when it comes to browser/user protection, (THANK YOU!!!!!!!!). Are there any plans to include protection against homograph/homoglyph attacks … (funda kabanzi)

Firefox is notoriously adept when it comes to browser/user protection, (THANK YOU!!!!!!!!). Are there any plans to include protection against homograph/homoglyph attacks please? I think the simplest way would be to just search the URL for any characters that are not part of the current/usual typeset?

Asked by fixit9660 6 ezinsukwini ezidlule

Answered by TyDraniu 6 ezinsukwini ezidlule

  • Kusonjululiwe

loginsFirefox not working with certain websites (login, interactive forms, etc.)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interacti… (funda kabanzi)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interactive content: www.leboncoin.fr will not let me login anymore (quite recent) www.decathlon.fr will have trouble displaying user comments, images, let alone placing an order Now and then websites with dynamic content and forms will not load...

I am not sure what is the link between all these but it seems related. I have tried the troubleshoot mode but it does not change anything. At the moment when I need to use these king of website I have to switch to another browser.

Thanks in advance for your help!

Asked by marc.bagnol 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

System crash when playing amazon video with Firefox

Hello ;-) If i try to watch amazon prime video, Firefox crashes the whole system (no further action possible). Taskmanager does nothing, CPU is on 100%. Badly there… (funda kabanzi)

Hello ;-)

If i try to watch amazon prime video, Firefox crashes the whole system (no further action possible). Taskmanager does nothing, CPU is on 100%. Badly there is no crash report or Firefox log - maybe because the whole system is freezing completely. Widevine has been loaded correctly.

I tried Opera and there is no problem. I tried also 4 several PCs - always the same. Firefox crashes the whole system, Opera is working without problems. I didn´t try Edge or Chrome - i didn´t want to "rubbish" my system ;-)

Sure, i could use Opera, but ... my favorite is Firefox for all the years ;-) The failure appears with version 1.11 - earlier versions had no problem. I´ve only installed privacy badger and no other plugin or extension. Also DRM and widevine is activated. Reinstalling (after registry and install cleanup) didn´t solve the problem. And, yes, i have all recent updates on Windows 10, graphic card driver and Firefox.

The support of Amazon: "no idea" ;-(

Any suggestions ? ;-)

Best regards

Asked by syncopic 7 izinyanga ezidlule

Answered by syncopic 7 izinyanga ezidlule

  • Kusonjululiwe

Firefox slow after last update

After the most recent update, Firefox often takes 30 seconds or longer to load pages. This behavior began yesterday and has continued today. This isn't the first time thi… (funda kabanzi)

After the most recent update, Firefox often takes 30 seconds or longer to load pages. This behavior began yesterday and has continued today. This isn't the first time this has happened. Solutions?

Asked by douggoesshopping 1 isonto elidlule

Answered by douggoesshopping 5 ezinsukwini ezidlule

  • Kusonjululiwe

FIrefox wont open

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple… (funda kabanzi)

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple times to see if that's the issue, used the Microsoft store to download it, the website, i tried to get the beta that didn't help and i was just wondering what the issues was and wondering if you could. i looked in the error message folder as well and its empty.

Asked by noah 6 ezinsukwini ezidlule

Answered by zeroknight 6 ezinsukwini ezidlule

  • Kusonjululiwe

DRM(?) content not playing, no solutions working

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just … (funda kabanzi)

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just say try again. Roll20 hasn't been working for even longer (more like months). They work in Microsoft Edge and Chrome. Youtube is still working, as are video players in social media.

I have tried the following solutions:

  • Firefox is up to date
  • Windows is up to date
  • Updated graphics drivers
  • 'Widevine Content Decryption Module provided by Google Inc.' is set to 'Always Activated' and is up to date
  • 'Play DRM-controlled' content is ticked in about:preferences
  • Checked if anything changed if either of the above were turned off (it did not)
  • media.eme.enabled is set to true in about:config
  • Put Firefox in troubleshooting mode
  • Turned off my addons (including uBlock Origin) manually
  • Tried in a Private Browsing window
  • Turned off Tracking Protection
  • Restarted my laptop

Nothing has fixed the problem, or given me any more indication of what is wrong. I don't know how to a) fix or b) find the problem. All I can think is that it may be related to the recent changes to Chromium regarding ad-blockers? But no one else seems to be having the same problem so I doubt it.

Asked by dibleopard 1 isonto elidlule

Answered by dibleopard 6 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (funda kabanzi)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Asked by steveveg 10 izinyanga ezidlule

Answered by Paul 10 izinyanga ezidlule