Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Logins & passwords missing

Opening FF today had error message about bookmarks and something (sorry cant remenber exact details) but had to shut down & restart which I did and now, whilst bookma… (funda kabanzi)

Opening FF today had error message about bookmarks and something (sorry cant remenber exact details) but had to shut down & restart which I did and now, whilst bookmarks are OK all my logins & passwords have gone. Opening the logins.json file shows nothing - it's empty. Checking the about:profiles shows the current one plus 2 others. One has logins but is from 2018 so most are wrong, (most of my currect logins have the firefox generated passwords) the other has none. Can I get them back?

Asked by fretwelln 3 emasontweni adlule

Answered by FredMcD 3 emasontweni adlule

  • Kusonjululiwe

Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (funda kabanzi)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

Asked by jennyleis 2 izinyanga ezidlule

Answered by FredMcD 2 izinyanga ezidlule

  • Kusonjululiwe

cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (funda kabanzi)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Asked by vickyjean1007 2 izinyanga ezidlule

Answered by FredMcD 2 izinyanga ezidlule

  • Kusonjululiwe

browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (funda kabanzi)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 2 izinyanga ezidlule

Answered by Arslan Goraya 2 izinyanga ezidlule

  • Kusonjululiwe

Latest FF Update Failed to Import Bookmarks and PW

Hello, The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to re… (funda kabanzi)

Hello,

The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to restore my data. I have a old FF data, but it's stating nothing has been backed up since 2018, however I've used FF daily. Any suggestions? Thank you in advance!

Asked by sr.selvin 2 izinyanga ezidlule

Answered by Wesley Branton 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the pa… (funda kabanzi)

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Asked by AlexandreP 3 izinyanga ezidlule

Answered by AlexandreP 3 izinyanga ezidlule

  • Kusonjululiwe

passwords lost after every update since firefox 74.0

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I wa… (funda kabanzi)

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I was asked for my master password, and after entering, my password storage was empty. After a very long time, it seamed as my passwords are back again, but they where not complete, only 271 where back. On an very old system, from which I had transferred the firefox profile to the system now in use, I had had 413 passwords and I had had to create a lot more since this clone. After update to 74.0.1 again, at first passwords where completely lost and now again, lots of them where missing. What was astonishing was, on the old system key4.db is 294912 Byte (and no logins.json), now key4.db is 720896 B (logins.json 141519 B) but for sure lacking lot of information!

Asked by 0771 5 izinyanga ezidlule

Answered by FredMcD 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (funda kabanzi)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

Asked by !~* B a B y D o LL *~! 7 izinyanga ezidlule

Answered by !~* B a B y D o LL *~! 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Possible to restore very old (v48) password file?

I purchased a new iMac after 9 years on a MacBook running the last installable version of Firefox: v48. Passwords were not migrated, so have all been lost. All help topi… (funda kabanzi)

I purchased a new iMac after 9 years on a MacBook running the last installable version of Firefox: v48. Passwords were not migrated, so have all been lost. All help topics address *.json topics in Profiles. But the old version only has directoryLinks.json and frequencyCap.json files. Possible to restore from such an old version? If not, sadly, I must revert to using Safari. Bye bye Firefox.

Asked by mark160 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (funda kabanzi)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 8 izinyanga ezidlule

Answered by dddcod5 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (funda kabanzi)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Asked by lourdes.santaballa 11 izinyanga ezidlule

Answered by lourdes.santaballa 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Hard drive replaced, never used Sync, recovery of Bookmarks?

Replaced hard drive, never used Sync, attempts to restore Bookmarks links to empty folder. 1. Are all Firefox backups stored on the hard drive, if so having never used Sy… (funda kabanzi)

Replaced hard drive, never used Sync, attempts to restore Bookmarks links to empty folder. 1. Are all Firefox backups stored on the hard drive, if so having never used Sync, they are gone?

2. Any estimate cost of recovery attempt by tech to obtain the backup files from old hard drive which would not complete boot sequence, error code2000-1051 Validation 50583

Asked by johnlk99 10 izinyanga ezidlule

Answered by FredMcD 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

logins.json.corrupt has zero length - opensuse linux

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, inc… (funda kabanzi)

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, including my backup.

-rw------- 1 david42 users 1151 Oct 5 13:49 logins.json -- this is the newly created file holding my login here and my email account. -rw------- 1 david42 users 0 Sep 30 10:18 logins.json.09302019 -rw------- 1 david42 users 0 Sep 30 14:35 logins.json-1.corrupt -rw------- 1 david42 users 0 Sep 30 14:37 logins.json-2.corrupt -rw------- 1 david42 users 0 Oct 5 13:27 logins.json-3.corrupt -rw------- 1 david42 users 0 Sep 30 11:22 logins.json.corrupt

This is linux so the AVG problem doesn't apply.

NAME="openSUSE Leap" VERSION="15.0" ID="opensuse-leap" ID_LIKE="suse opensuse" VERSION_ID="15.0" PRETTY_NAME="openSUSE Leap 15.0" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:leap:15.0" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/"

Firefox 60.8.0esr (64-bit)

Asked by dvdmaven 11 izinyanga ezidlule

Answered by dvdmaven 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How can I find my bookmarks?

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope… (funda kabanzi)

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope someone can help. Getting frustrated. Is there any way I can chat or talk to someone in support?

Asked by Lesley Sullivan 12 izinyanga ezidlule

Answered by Lesley Sullivan 12 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Hi, AVG user, passwords have dissapeared again. Followed the last fix process with the add-on, but not worked. Any ideas folks? Thanks Eden.

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail… (funda kabanzi)

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail. Thanks.

Asked by Eden 12 izinyanga ezidlule

Answered by McCoy 12 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

every bit of my previous firefox is gone

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my prev… (funda kabanzi)

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my previous session, all my defaults were gone, all my bookmarks were gone. I have no idea how to restore any of this any why this happened. Did a bad update get pushed or something?

Asked by eric_the_red 1 unyaka odlule

Answered by eric_the_red 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New clear profile every time after Firefox update

Hello. In organization we like to use Firefox as default browser. But we have a every day problem with profiles. After update, Firefox create new profile and not copy use… (funda kabanzi)

Hello.

In organization we like to use Firefox as default browser. But we have a every day problem with profiles.

After update, Firefox create new profile and not copy user data to it. So user lost hes tabs, extensions, history and e.t.c. We can see two or more profiles for one user.

For example user logon to computer with Firefox version 68.0.1. Firefox automatically update to 68.0.2, and user now have new profile without custom data.

profiles.ini looks like:

[Install308046B0AF4A39CB] Default=Profiles/6qa5a710.default-release Locked=1

[Profile1] Name=default-release IsRelative=1 Path=Profiles/6qa5a710.default-release

[Profile0] Name=default IsRelative=1 Path=Profiles/xu3ic03g.default-1561039332923 Default=1

[General] StartWithLastProfile=1 Version=2

We create powershell script for workaround issue. Script copy files from privies profile: $profileCurrent\*.sqlite" $profileCurrent\sessionstore.jsonlz4" $profileCurrent\extensions\*.*" $profileCurrent\*.json"

You mast know that in organization we user roaming profile and ue-v, so users can logon on any computer. Some computers can be with older Firefox version like 68.0.1 or new one like 68.0.2.

Please help find solution for this issues. Can Firefox account help with this? Or we mast create some more clever script?

Thank you.

Asked by denis.pasternak 1 unyaka odlule

Answered by denis.pasternak 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Problem at exporting passwords

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and … (funda kabanzi)

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

Asked by jcfplanck 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (funda kabanzi)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Asked by Rupi 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Still Not Working!

I gave up on Firefox due to its insistence that I could not stop it forcing updates on me no matter what settings I used in options as well as about: . I went back to IE9… (funda kabanzi)

I gave up on Firefox due to its insistence that I could not stop it forcing updates on me no matter what settings I used in options as well as about: . I went back to IE9. Yes 9, as Microsoft couldn't repair Windows 7 to get a later version installed. Anyhow, after my motherboard became erratic and the replacement meant Win 7 no longer worked at all, I decided it was time to 'upgrade' to Win 10. After a complete reinstall of my software from scratch I realised just how bad Edge is and thought I might see how Firefox was holding up. I thought the sync could be useful and was getting on with it until 68.0.1! Since updating to this version automatically (the settings in options still do not work), it appears it is updating/resetting itself after every reboot. It restores the defaults and behaves as if it has just updated each time. Also after doing this for five times it appears to have broken ADBlock which advises it cannot work any more. I have had to uninstall it to get the tab to stop. So, as my questions were never answered previously, I'll ask again: 1. How do I get Firefox to stop updating itself? Options 'check for updates but let you choose when to install them' clearly still doesn't work as it updates regardless. 2. How do I get to keep my preferences. Having to go through them all each time Firefox updates is a pain. Surely it cannot be too much to create an ini file? 3. How do I convince Firefox not to keep installing version 68.0.1 over itself? 4. As Adblock no longer works in this version (I'm sure they are pleased with this result), what good alternatives are there?

Asked by AnnieBody 1 unyaka odlule

Answered by Jeremy Sanders 1 unyaka odlule