I-Firefox Isithangami Sokwesekwa

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube again. Then i checked again the history and saw that it was saving. Later without any changes in Firefox settings (including addons), the problem began starting again. I still don't understand why it is happening. The addons that i have installed are: Kaspersky Protection, Malwarebytes, uBlock Origin and Privacy Pass. This problem doesn't happen when i use Chrome Browser with same extensions.

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting computer - no change. Scanned - no viruses/malware. Other user, my wife still has hers, just mine are gone.

Where are they and how do I get them back? Why are they gone?

I have my firefox account on 2 computers. In one of the two, I've suddenly lost all my saved passwords. I noticed that after a firefox update, there's an extra installation folder (now at C:\Program Files(x86) and the "old" installation was at C:\Program Files. How do I copy the saved passwords file from one folder to another? By the way, all my saved passwords are shown perfectly on the other computer... is there a way to migrate them?

Thanks

(Windows 10, Firefox 63.0)

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

After 58.0.2 installed itself on my Windows 10 computer, all my bookmarks and passwords disappeared. After rummaging around the web, I found a way to recover my bookmarks, but none to recover my passwords. Is there a way to do this? Thanks.

Hi

I have had to reformat my laptop but have my profile data saved on a backup drive. All the responses I can find say to c&p the key4.db and logins.json files into the new profile folder when FF is shut, but this doesn't work. I have tried rebooting to see if that helped. That method also didn't work with the bookmarks, but there is a way to import these into the application when it's open rather than into the profile folder, so I do have all my bookmarks in place but not the password info. If I have been unclear I can add more detail to the above.

The file structure in the profile folder seems different in 62.0.3 than previous versions - having the password files in the profile folder isn't working, should they be in one of the folders that appeared by default? Image attached.

Thanks in advance for any feedback, I may be making an obvious mistake and apologise if so.

I was using Firefox while my PC crashed. So I had to force-restart it. After I reopened Firefox, I was asked to reconnect to my Firefox account to sync it. When I typed my password (which I was 10000% sure that it is correct), it said that it is wrong. So I reset it. After I connected to the account, I was surprised that all my saved passwords in my Firefox account disappeared. My bookmarks were there, nothing happened to them. Also, synchronizing Logins was checked in the sync settings, so I really didn't find any explanation for that!

Hi all,

I tried everything but nothing seems to work. Yesterday when I opened my computer all bookmarks and history were gone.

• • • I received this msg "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." ***

Hence I tried with all of the following options and nothing has worked yet.

-I tried the "places.sqlite" file solution multiple times (renaming, deleting, etc.). Did not work. -I tried refreshing Firefox solution (completely new profile). Did not work. -I tried deleting & reinstalling Firefox. Did not work. -I also try restoring bookmarks from library and a new error message shows: "Unable to process the backup file." -I tried to export my back-up HTML bookmarks that I saved from 3 months ago. Guess what? Did not work. -I tried to get the bookmarks from other browser (chrome) and it did not work either.

Can any of you help me recovering the bookmarks please? Thanks in advance.

Hi, A few hours ago I cleared the last hour of recent history, FYI I checked browsing & download history, form & search history and cache when doing it but after that I realised all my closed windows and tabs were lost except the ones being opened.

In the session backup folder there is only 2 files, recovery.baklz4 and recovery.jsonlz4. Actually I just checked, there is 3 now, previous.jsonlz4, but they're all pretty much the same, after I lost those windows and tabs, and the former two seem to be constantly saving themselves, not sure why, is this supposed to be happening?

Usually there were upgrade backup files such as [upgrade.jsonlz4-date] but I don't have them in [sessionstore-backups], has something changed or is there something wrong with my browser?

When I realised my closed windows were gone I immediately made a backup but it was too late, they were all after I've lost the closed tabs and windows, and there were only two files (the files constantly saving I mentioned earlier).

So how should I proceed? I want to get my session restored but the last usable session backup I've made was months ago.

I took the bait and clicked on the interstitial to refresh my FF for improved speed. It states that it'll save all "essential" data. Well, ALL my bookmarks from the last 3 years of browsing are now gone. Tried to import the backup and the latest (and only) option was from today.

Sure FF is much faster, but where do I go?......

Hello! I've got a problem since a week in Firefox, all my sessions and settings on websites are not saved.

For exemple, when I want to use YouTube, I first get connected, then I turn on the dark mode. Until I close Firefox, it will save those settings, even in new tabs. But if I close and reopen Firefox, those settings are gone. I need to connect again on Youtube, and dark mode is no more activated.

Same issue on all websites except for those which were saved before the first time I saw the problem. But if I close my sessions on them, then it will be the same.

I tried to completely remove (program and userdata) Firefox and install it again, still the same. I tried to clear the cache, still the same. And I tried to reinitialize Firefox with its own function, still the same.

So I'm wondering if someone would help, because Firefox is my favorite browser and I can't get used to another.

Thanks, Tun.

PS : My english may be weird, I'm sorry for that.

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

I doing a lot of research and saving important webpages to my bookmark toolbar and when i opened Firefox browser this morning I saw all of the bookmarks I saved on the bookmark toolbar are gone and I also noticed that firefox didn't save any of the history which is odd. I really need to know if I can recover what i've lost, hours of research is down the drain and I'm freaking out a little bit.

Hi, My lenovo x230 turned off yesterday without a reason and today I turned it on then went to Firefox (linux, installed from source in /opt/) and then I saw "restore session" button so I restored it because I'm a programmer and I have many cards opened and then I realized I don't have my passwords remembered in Firefox... so I went to Settings Privacy and then I saw it's not logged to my Sync Account, I logged and click Sync but still nothing.... no passwords... so I go to my Firefox on Android and what? There's all passwords... I tried to sync it between these 2 Firefoxes but it transfer to PC only that passwords I saved only on my Android... even if there are all my passwords on that Android device from PC too... :/ what should I do?? it's weird....

I had a system crash, probably with Firefox opened.

After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to default - Tampermonkey lost all the scripts I had installed, uBlock lost all settings and rules, etc. Weirdly some extensions kept portions of their settings, like TreeTabs saved tree structure despite also getting reset to default.

Additionally Firefox also got its own settings reset to default, while the tabs from my session and bookmarks were saved.

Is there any way to recover addon and Firefox settings, is there any backup of them?

Hello FF team.

starting with FF update 56 to 57 and so on I got this strange problem: it looks like my key4.db file gets corrupted and FF become almost useless after I access my saved passwords and then exit the browser. If I delete the key4.db file (I still have the key3.db and logins.json files in profile folder) everything works fine. The key4.db file is generated, my passwords are there and I can use them till next browser exit/restart. Here are the symptoms:

- upon start the browser directly asks for master password (normally I'm asked for the master password only when I really need it) - no browsing history is shown in the address bar - enter key and 'Go to...' button do not work at all (I can only open a site if it is bookmarked) - when I go to browser's options there is nothing under 'Search' section - in other words the content cannot be loaded or displayed - when I open 'Saved Logins' dialog there is nothing - there are no *corrupt files in my profile directory

So when this happens I have to exit the browser and delete the key4.db file. However if I don't access my saved logins during the session at all, there is no such problem. I can start/use/exit the browser as many times as I want and it works fine. So it looks like the access to the saved logins breaks something.

Regards, Ivan Mitov

All my bookmarks and saved logins are disappeared. It's more like I'm trying firefox for the first time, showing me top sites and search box and ..., I run Microsoft update, then I've been asked for restart, after restart I see nothing in my Firefox , I would appreciate it if you could help me back my saved logins and also all my bookmarks.