Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

"Plugins will be installed shortly" but never actually install (Widevine + H264)

Hi, Problem as described in the title. I've read some similar questions and answers, but nothing ever helped. I already tried the following steps (none of them helped): -… (funda kabanzi)

Hi,

Problem as described in the title. I've read some similar questions and answers, but nothing ever helped.

I already tried the following steps (none of them helped): - Checking for updates - Toggling DRM on/off - Uninstall Firefox completely (delete profiles, too and so on) - Changing some DRM or Plugin related config in about:config like media.peerconnection.video.h264 (and of course reverting it after that) - Looking for XHR requests when toggling DRM on/off or visting a site with DRM content. I couldn't figure out what I'm actually looking for, though... - Switching off Firewall/Antivirus or the TLS filtering (Eset) for a moment - Looking for suspicious requests in some router protocols or dashboards or whatever

Thanks in advance!

Asked by Volatilize 1 unyaka odlule

Answered by bvandyk 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Do Not Remove Proton Preferences

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and … (funda kabanzi)

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and to get to the bottom - the ones I can't see - I have to click the arrow at the bottom. But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top). So I'd have to scroll up to get to the ones at the top - AND the "Other Bookmarks" tab, where I also store bookmarked sites.

I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible. So they're at the top - I don't have to scroll far to get to them. And the "Other Bookmarks" is hidden when the window opens at the bottom. So I'd have to scroll up to get to that as well.

Also, this update changed the size of the command windows - like the copy/paste window, or the window to get the correct spelling of the word. They're so big, they run from the top of the screen to bottom, instead of a small square. So you'll have to scroll way up to get to the command or word you want.

I did find a way to get it back to what it was:

1. Open a tab and enter about:config, click OK after the warning 2. Search proton, a few will come up, change all the ones that are true to false. One was already false so I kept it, and the last one had a 3, which I kept. 3. Exit and open FF.

This will also revert the right-click command boxes back to small squares.

I posted this on this message board but this was added:

==WARNING: There are plans to remove this preference in the next two months The preference setting was created as a toggle for developers when building the new design. Now that the new interface has shipped, the preference will be removed.

If you have any issues with the new design, please let us know what it is you don't like, and we can try provide more permanent solutions depending on the issue.==

No! Do NOT remove this preference! Either that or just get it back to what it was by default. I do not want longer bookmark menus and larger command windows. It was perfect the way it was.

Asked by Steve09 11 izinyanga ezidlule

Last reply by Chris Ilias 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Can I Decrease White Space (Padding) Between Bookmark Items in FF89?

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and… (funda kabanzi)

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and all the extra white space just means more scrolling to navigate through my bookmarks.

The AskVG site has a 02-June-2021 article at https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/ that explains how to disable all the new Proton interface changes in about:config, but is there one specific hidden preference / flag (e.g., browser.proton.toolbar.version) mentioned in that article that controls the spacing between bookmarks and menu items?

There is a also a companion article on AskVG titled https://www.askvg.com/tip-restore-compact-mode-density-option-in-firefox-customize-window/ with instructions on how to change two Density options (browser.compactmode.show and browser.uidensity) in about:config, but I have no idea if changing my density setting to "Compact" would actually decrease white space (padding) between bookmark and menu items.


Dell Inspiron 15 5584 * 64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v89.0.0 * MS Edge v91.0.864.37 * Microsoft Defender v4.18.2104.14 * Malwarebytes Premium v4.4.0.117-1.0.1308

Asked by lmacri 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cannot install add ons

Trying to install add-ons, I get "An unexpected error occurred during installation." I checked the about:policies#active and InstallAddonsPermission is false. The Firefox… (funda kabanzi)

Trying to install add-ons, I get "An unexpected error occurred during installation."

I checked the about:policies#active and InstallAddonsPermission is false.

The Firefox is portable and I was able to install add-ons in the past.

Asked by eran555 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How do I disable the floating tabs that come with the 89.0 update

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The pro… (funda kabanzi)

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The proton design is disappointing all around but these tabs are unacceptable.

Asked by Sage 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

going back to Firefox version 88 (and throw new version 89 in the trash!!!)???

I've used Firefox for years, and this is, by far, the worst update to date...... the newly upgraded version of Firefox 89 is horrendous!!! How did you manage to get it ap… (funda kabanzi)

I've used Firefox for years, and this is, by far, the worst update to date......

the newly upgraded version of Firefox 89 is horrendous!!! How did you manage to get it approved for "universal design" to make it "disability friendly"? I find it visually unfriendly, it does not allow for the level of adaptation some of us might need to make it more visually friendly and easier to navigate

please provide instructions for those of us who prefer to go back to version 88! or make additional changes to correct version 89 to make it more user-friendly like version 88 was......please!!!!

(and lesson learned, I will stop doing "upgrade/update available" if it's going to result in the horrifically unfriendly version I'm having to deal with right now )(or else you all are really trying to push people to Chrome and/or Edge, which I assure you, is not my preference)

please fix asap!!!

Asked by bassets4cat 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup >… (funda kabanzi)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX.

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX:

menupopup > menuitem, menupopup > menu {
  padding-block: 0px !important;
}
:root {
  --arrowpanel-menuitem-padding: 0px 0px !important;
}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 10 izinyanga ezidlule

Last reply by RemySecor 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Custom (System installed) fonts in Firefox?

I have some fonts that I have installed through normal methods. They are all ttf files. However, they do not show up in the firefox change fonts dialog box. Even many pre… (funda kabanzi)

I have some fonts that I have installed through normal methods. They are all ttf files. However, they do not show up in the firefox change fonts dialog box. Even many pre-installed fonts do not show up. Websites are only able to use the local fonts listed in this dialog box. How will I then be able to use those fonts?

Asked by Arnav Bhate 8 izinyanga ezidlule

Answered by Arnav Bhate 7 izinyanga ezidlule

  • Kusonjululiwe

How to disable the pop-up from a complete download

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every e… (funda kabanzi)

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Asked by jos.bonilla 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Every time I open Firefox it acts like it's my first time

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer … (funda kabanzi)

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer is less than a month old; the first thing I did with it was add Firefox. But if it can't remember anything, I'll be forced to switch to Chrome. Can anybody help me?

Asked by whatsitsgalore1 1 unyaka odlule

Last reply by whatsitsgalore1 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox refresh

I was asked to refresh my Firefox, because it started slowly. Frankly, I'm very hesitant to do so. Last time I did that, which was some time ago, I had many problems and … (funda kabanzi)

I was asked to refresh my Firefox, because it started slowly. Frankly, I'm very hesitant to do so. Last time I did that, which was some time ago, I had many problems and it took some time to repair those problems that it created. What does Firefox help suggest I do? Is there still going to be problems once I do a refresh of my computer browser? Thank you.

Asked by sciencemagic 1 unyaka odlule

Last reply by sciencemagic 1 unyaka odlule

  • Okugcinwe kunqolobane

Saving my history

Third time of asking - still no resolution! I really REALLY want to save my browsing history. I do NOT want my history to disappear. I now have managed to get Firefox to … (funda kabanzi)

Third time of asking - still no resolution! I really REALLY want to save my browsing history. I do NOT want my history to disappear. I now have managed to get Firefox to save 7 days history. How do I get it to NEVER delete my history? Thanks for helping.

Asked by bewilderbeast 1 unyaka odlule

Last reply by bewilderbeast 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

stop saving image files as webp

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed i… (funda kabanzi)

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

Asked by Ethan 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

How to restore old firefox look (before 89)

I hate new firefox 89 looks. I can tolerate buttons. I can even tolerate ugly frameless tabs. But I will not tolerate bookmarks that are twice as fat as before. This is w… (funda kabanzi)

I hate new firefox 89 looks. I can tolerate buttons. I can even tolerate ugly frameless tabs. But I will not tolerate bookmarks that are twice as fat as before. This is waste of space. Before I was able to see all my bookmarks from bookmark menu on screen. Now they are superfat and I have to scroll constantly in every sub-folder. Am I supposed to buy 4k screen now just because devs decided to make everything big like in touch-screen computers, even for mouse and keyboard users? Why is there no compact view anymore, only normal and superfat touch mode?

Is there any easy way, preference or something to restore old thin look? I googled topic and found some info about css styles but it includes too much of interfering with browser for me to do it. I want easy and permanent solution.

Asked by Piterk 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Kusonjululiwe

Firefox is not applying userChrome.css

Hello, so I am not very experienced and recently discovered how to customize Fire Fox using the userChrome.css file. I went through all of the steps that are required in … (funda kabanzi)

Hello, so I am not very experienced and recently discovered how to customize Fire Fox using the userChrome.css file. I went through all of the steps that are required in order to do this. I set up a folder called chrome in the directory /Users/my name/Library/Application Support/Firefox/Profiles/x1oheo82.default-release To test if it works I wrote this into the userChrome.css file: @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* set default namespace to XUL */

  1. TabsToolbar{ background-color: #FF0000 !important }

and set toolkit.legacyUserProfileCustomizations.stylesheets to true After restarting Fire Fox I saw that nothing changed. I double checked if there was a hidden file extension or if I might be in the wrong directory. I tried different code to see if there was some error in the code but nothing changed. I watched countless tutorials on You Tube and tried to find answers on google but nothing that I did seemed to help. I don't know if it has something to do with the operating system I am running or if it is a limitation of my computer hardware (I am running Fire Fox on an m1 mac).

Asked by Arihx 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

  • Kusonjululiwe

Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (funda kabanzi)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Asked by BillSiever 6 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 5 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Prevent new window from hiding addons in toolbar

Recently, when a popup window appears, the toolbar doesn't have buttons for any of my addons. In about:config, I'd intentionally set dom.disable_window_open_feature.toolb… (funda kabanzi)

Recently, when a popup window appears, the toolbar doesn't have buttons for any of my addons.

In about:config, I'd intentionally set dom.disable_window_open_feature.toolbar to true (following the solution provided in: question 1206512).

Previously, this was successful in ensuring that popup windows got the full toolbar, but now it has stopped working.

I'm not sure exactly which release this started with.

Steps to reproduce:

1) Set dom.disable_window_open_feature.toolbar to true.

2) Visit https://jeffersonscher.com/res/popit.html and follow the third link.

3) The window that pops up has no toolbar icons for the installed extensions.

Asked by pg_78 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Middle-Clicking on a hyperlink is no longer opening new windows and I would like it do so.

This is driving me nuts. My desired behavior is that, when I middle-mouse-click on a hyperlink, Firefox launches a new window (not a tab) with that URL. This is how it wa… (funda kabanzi)

This is driving me nuts.

My desired behavior is that, when I middle-mouse-click on a hyperlink, Firefox launches a new window (not a tab) with that URL.

This is how it was working before a power interruption forced my computer to restart tonight, and my desired behavior has gone away.

The middle mouse button works for other functions; and, middle-clicking on bookmarks in my bookmark bar does launch a new window with that bookmark as expected. However, middleclicking a hyperlink does nothing.

I have browser.tabs.opentabfor.middleclick = false and in the options menu, "open links in tabs instead of new windows" is unchecked. Additionally I have set browser.link.open_newwindow = 2.

Can anyone help me here? This is driving me slightly batty.

Asked by ShadowDragon8685 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

Printing - turn off Firefox print dialog in Firefox 97

Firefox 97 installed itself , and now I have two print dialogs each time I go to print something. I have the system print dialog , and the Firefox print dialog. Does anyo… (funda kabanzi)

Firefox 97 installed itself , and now I have two print dialogs each time I go to print something. I have the system print dialog , and the Firefox print dialog. Does anyone one know a way to turn of the Firefox dialog in 97?

I fixed it in earlier versions by setting

print.tab_modal.enabled = false

...but in Firefox 97 it seems this no longer does the job.

Grateful for any advice.

Asked by colinhayes007 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule