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This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (funda kabanzi)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Asked by AntonyMan 1 unyaka odlule

Answered by AntonyMan 1 unyaka odlule

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"allow cookies to be stored on this device" warning, but cookies are enabled

Hi there, I have a strange behavior in firefox: when navigating to Yeastar support website (https://support.yeastar.com/hc/en-us) and trying to sign in, i receive the fol… (funda kabanzi)

Hi there, I have a strange behavior in firefox: when navigating to Yeastar support website (https://support.yeastar.com/hc/en-us) and trying to sign in, i receive the following message: "To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. " If I put my username and passwords, I am unable to press the "Sign in" button. If I do the same from an incognito session, the message doesn't appear and I am able to log in through the "Sign in" button (see attached screenshot).

I tried to read many articles about allowing cookies from the firefox documentation but none has solved my problem. I'm running Firefox version 91.0 from a VDI (Citrix Desktop) and I have no admin privileges. Is there anything I can set in order to resolve this problem?

Asked by matteo.rizzini 10 izinyanga ezidlule

Last reply by matteo.rizzini 10 izinyanga ezidlule

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Is there a way to backup 'Cookies and Site Data' so if a refresh is needed, all permissions aren't lost

Under about:preferences#privacy there is a section 'Cookies and Site Data'. I have my settings set to CUSTOM and block all cookies. I then have managed my exceptions. I d… (funda kabanzi)

Under about:preferences#privacy there is a section 'Cookies and Site Data'. I have my settings set to CUSTOM and block all cookies. I then have managed my exceptions. I did a refresh resently, all that was lost. The best I can do currently is to have wordpad open and manually type each line out in my exceptions and then if needed in the future, I could copy and paste. There might be a better way that I do not know. I do know by default, the 'Managed Exceptions' under 'Cookies and Site Data' does not save if 'Refreshed'. Please address a better process and not my choice on blocking all cookies, thank you.

Asked by Philip 1 unyaka odlule

Last reply by Philip 1 unyaka odlule