Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Tech Issue

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a spe… (funda kabanzi)

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?

Asked by synchronicity1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Clear history excluding cookies of a site.

I normally clear the history by choosing "Everything" from "Time range to clean" and choosing all checkmarks except "Site preferences". How do I exclude a single site fr… (funda kabanzi)

I normally clear the history by choosing "Everything" from "Time range to clean" and choosing all checkmarks except "Site preferences".

How do I exclude a single site from the history deletion process to prevent the settings/cookies of that given site from being deleted ?

Asked by glfirex 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Feature Request, Cookies API - Help finding cookie source

Hello, I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/ I would like to make a request to include "window id"… (funda kabanzi)

Hello,

I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/

I would like to make a request to include "window id" and "tab id" in the cookie "onCookieChanged" -Event triggered dynamically.

At the present state it is not possible to identify where a cookie is originating from, only the "cookies.cookie" values, but no values for "Window" and "Tab Id" which would dramatically help to assign a cookie to a particular domain even if the "cookie.originURL" or "cookie.url" is different from the surfed on website.

As an example, you can visit "https://freenet.de" which loads different ad trackers - which cookies are displayed as "Cross Origin" in Flag Cookies. A screenshot is attached.

In case you need clarification or more information, please let me know.

Asked by uniqs_ 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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How to stop firefox from ignoring delete cookies exceptions?

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobe… (funda kabanzi)

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobeying its master?

Asked by Ball 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox randomly signing me out of every account?

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged… (funda kabanzi)

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged into. However, it is not every time I launch, and seems to only happen the first launch of a Windows session.

I've never had this issue before. The only notable changes that have happened to my computer in the past several weeks are:

1) I now have a second Windows user account on my PC for work (I suspect this to be honest, but not sure why it would be like that)

2) I think Windows 10 did a random feature update against my will a month ago?

3) I installed Escape From Tarkov

I have uBlock Origin, NoScript, Ghostery, and HTTPS Everywhere. Nothing else besides those add-ons.

Aside from that, I went through Firefox log-in/session settings and everything is correct.

I even have cookie exceptions set to "Allow" for all of those sites (both HTTP and HTTPS URLs), so there is zero reason that this should be happening.

Its also worth noting that this is not every time I launch Firefox. It is seemingly random but happens upon my first launch of Firefox that Windows start up. POSSIBLY after I hit "Restart" on Windows instead of "Shutdown", but I haven't been able to test this theory yet.

Any help would be appreciated, thanks!

Asked by FzGNU 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

accessing the Transport for London website, www.tfl.gov.uk

Dear Firefox, Thanks for reading this. I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.u… (funda kabanzi)

Dear Firefox,

Thanks for reading this.

I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.uk.

The thing about this site is, that when I go onto it, it simply freezes almost straight away. I use my wired mouse to try to scroll up or scroll down the site, and I cannot. It is just stuck. There are no scroll bars on the right to be able to click on to go up or down.

I am thinking this problem may have something to do with cookies. I say this, because the site is allright before the message comes onto the screen asking you to agree to cookies.

Is this a possiblity, do you think?

Or is there another possibility? For example, I have visited another forum, and told to increase hardware acceleration. Could this be the answer?

Any suggestions would be more than welcome, Yours Marek

Asked by MAREK_WES 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

game site says Firefox doesn't accept cookies so I cannot login

I need help in a bad way because I have tried all the directions BigFish has given. I am also 82 years old so I will follow your advice. The login worked for a couple … (funda kabanzi)

I need help in a bad way because I have tried all the directions BigFish has given. I am also 82 years old so I will follow your advice. The login worked for a couple of days but I think Firefox had some updates because computer restarted several times when I wasn't present. When that happens I then find myself having problems with Facebook which is a big nightmare in itself but then I also find I once again am blocked from my game site. Below is what I get each time at the BF game site:

Cookies are required to sign in!

No, we're not talking about chocolate-chip cookies. "Cookies" are little text files sent to your browser to help keep track of users. Your browser is set to not accept cookies, so our system cannot sign you in.

Please follow the instructions below for your browser (starting at the top menu), and then refresh this page:

   Internet Explorer:
   Tools -> Options -> Privacy tab. Reduce the setting to medium.
   Opera:
   Tools -> Preferences -> Advanced tab -> Cookies -> Accept cookies.
   Firefox:
   Tools -> Options -> Privacy -> Cookies tab -> Allow sites to set cookies.
   Safari:
   Safari -> Preferences -> Security -> Accept Cookies: Only from sites you navigate to.
   Netscape:
   Edit -> Preferences -> Privacy & Security -> Cookies -> Allow cookies based on privacy settings (or Allow all cookies).

I have tried my best to get Firefox to allow the cookies or eat them or whatever is needed but apparently I am doing something wrong. The BF tech is now advising me to change to another browser but I am unwilling to do that. I am used to Firefox.

Please, is there anyone who can help me, even walk me through so I don't get this same page again and again?

Gail

P.S. I am not above begging either. I am elderly and very close to tears because I retired from a prototype engineering and developmental lab where I worked with robots and all that. I guess they have turned on me.

Asked by naturepreserve4 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (funda kabanzi)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Exceptions - Cookies and Site Data

I try to setup Firefox so that it is blank in all categories but I still Find Bing under Settings, Private & Security, Manage Data even though I added both http and h… (funda kabanzi)

I try to setup Firefox so that it is blank in all categories but I still Find Bing under Settings, Private & Security, Manage Data even though I added both http and https://www.bing.com to block status?? I do this so that I can securely and privately connect to my services such as banks, medicare, etc. No Reply Necessary. I always check this when getting ready to connect and remove the cookie. William Higinbotham, USAF Veteran

Asked by higinbotham 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Power outage - logged out of everything

Hi everyone, I unfortunately have somewhat unstable power where I live which is causing me some issues with Firefox. I plan on purchasing a UPS at some point, but just h… (funda kabanzi)

Hi everyone,

I unfortunately have somewhat unstable power where I live which is causing me some issues with Firefox. I plan on purchasing a UPS at some point, but just haven't messed with it right now. When there is a power outage and I have Firefox open, I always get logged out of all websites. Sometimes I get the message about Firefox already running and I delete the parent.lock file to fix that, but I still have to log back into every single website again (whether or not I have to delete parent.lock).

I've went over all settings (such as auto deleting cookies, etc) and nothing looks like it would cause this issue. It's almost like the cookies are "expiring" after a power outage and are no longer any good. Any ideas?

Thanks!

Asked by avelor 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Cookie Management

Oh, good grief! How many times do I have to enter this information?! 1. I want to manage blocked cookies via a "blacklist", rather than a whitelist. Also, I want to sel… (funda kabanzi)

Oh, good grief! How many times do I have to enter this information?! 1. I want to manage blocked cookies via a "blacklist", rather than a whitelist. Also, I want to select cookies to block from a current list, instead of having to memorize them and type them in manually. 2. I have "strict" tracking protection enabled, yet I get permanent cookies installed from websites I do not visit or interact with. For instance, if I open a new site web page, and that page has a Youtube video, even though it doesn't play (because I have autoplay blocked), yet the page adds a permanent Youtube cookie to my computer, that gets updated (and often multiplies), whenever I start my browser. Please provide a means to prevent this!

Asked by fridaymanyfeathers 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

"Access Denied" message

Just recently when I log on to StubHub.com, I get the message "Access Denied." I don't get it on my iPad, my iPhones, or on the Chrome Browser. What happened? What do I n… (funda kabanzi)

Just recently when I log on to StubHub.com, I get the message "Access Denied." I don't get it on my iPad, my iPhones, or on the Chrome Browser. What happened? What do I need to do to be able to log on to StubHub again?

Asked by rogerhanderson 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule