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Firefox crashes

Firefox tab crash a lot since I upgrade to 53.0.3. No problem before. Now firefox crash a lot on youtube or any kind of site with embidded video/flash player. 27 crash in… (funda kabanzi)

Firefox tab crash a lot since I upgrade to 53.0.3. No problem before. Now firefox crash a lot on youtube or any kind of site with embidded video/flash player. 27 crash in 1 hour of testing after this i have given up and move to chrome who doesn't crash.

Please help

Asked by jeremyc87 4 iminyaka edlule

Answered by cor-el 4 iminyaka edlule

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Firefox 55 will not open on 32bit machines

Hi I have quite a few users reporting that Firefox 55 will not open but 54 and before work fine. 55 when opened just opens a process and the memory usage is around 44,00k… (funda kabanzi)

Hi I have quite a few users reporting that Firefox 55 will not open but 54 and before work fine.

55 when opened just opens a process and the memory usage is around 44,00kb and doesn't change as if loading is not happening this reoccurs after clean install of FF and has occurred on about 7 user PC's all are on win 7 32 bit, I presume the updateto 55 ran and they did not notice it was running.

Asked by peanutmans 4 iminyaka edlule

Last reply by peanutmans 4 iminyaka edlule

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Firefox 55 doesn't access my history or bookmarks

...I upgraded my Firefox browser today to version 55.0, but when I restarted it, it wouldn't access any of the details of the Profile I use all the time... I have looked… (funda kabanzi)

...I upgraded my Firefox browser today to version 55.0, but when I restarted it, it wouldn't access any of the details of the Profile I use all the time... I have looked repeatedly, and there is never any History, either pre-existing, or newly created, and my Bookmarks and Fast Dial add-on aren't available... When I try to log into a site, however, it still remembers my Password data, and that is visible in the Options : Saved Logins popup... I had a similar experience with Firefox Developer Edition, and I finally gave up, and switched to regular Firefox, but I'm now running out of options!! I am running Windows 10, on a Laptop with a 6GHz processor

Asked by OldBCJack 4 iminyaka edlule

Answered by philipp 4 iminyaka edlule

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Why is it that now since I've received and upgrade, I now have no bookmarks and history?

Since receiving an upgrade I didn't ask for, I have "Pocket" which I have no use for, and my bookmark bar is blank, and my history is empty. I can't bookmark anything any… (funda kabanzi)

Since receiving an upgrade I didn't ask for, I have "Pocket" which I have no use for, and my bookmark bar is blank, and my history is empty. I can't bookmark anything anymore, and no matter how many sites I visit, my history is blank. Please Help. Pillpacker in PA

Asked by Pillpacker1256 4 iminyaka edlule

Last reply by philipp 4 iminyaka edlule

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Firefox constantly crashes

I already deactivated all plugins and add ons. I even reinstalled firefox but it keeps crashing. ID: 2b0b0a58-6c28-40b1-bc2c-37a5d1170911 If it is my virus scanner that c… (funda kabanzi)

I already deactivated all plugins and add ons. I even reinstalled firefox but it keeps crashing. ID: 2b0b0a58-6c28-40b1-bc2c-37a5d1170911

If it is my virus scanner that causes it what would I have to do to prevent it? It's a company laptop and I can't deactivate the virus scanner.

Asked by Silicoid 4 iminyaka edlule

Answered by FredMcD 4 iminyaka edlule

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Version 55.0.3 update, everything has vanished

This morning Firefox updated itself to version 55.0.3. After it finished updating. everything appears to have vanished. All my bookmarks are gone, when I go to restore my… (funda kabanzi)

This morning Firefox updated itself to version 55.0.3. After it finished updating. everything appears to have vanished.

All my bookmarks are gone, when I go to restore my bookmarks a message popups saying "Unable to process the backup file", my addons now all say "Legacy", my themes are gone, no history shows up when I search for anything and adding new bookmarks don't work either.

I've tried restarting my computer, reinstalling firefox and even refreshing firefox (I've still kept my old profile). Nothing seems to be working.

Asked by iyuuki 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

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Firefox crashes - EXCEPTION_ACCESS_VIOLATION_EXEC

Firefox Support, I need your help fixing the constant crash of my Firefox installation. I have spent DAYS following all the troubleshooting guides that I have been able t… (funda kabanzi)

Firefox Support,

I need your help fixing the constant crash of my Firefox installation. I have spent DAYS following all the troubleshooting guides that I have been able to find but the issue continues.

Below you will find 3 sections. 1) Crash Report IDs 2) Context to how problem surfaced 3) Troubleshooting thus far

1) Crash Report IDs:

The Crash Reason stated is ALWAYS the same, namely: EXCEPTION_ACCESS_VIOLATION_EXEC The Crash Address is also always the same, namely: 0x7ff92576fa77

bp-cb719f3a-d2c8-4ede-94c6-378dc1170802 bp-1ff8ec54-1cc7-44e7-9f89-1012c1170802 bp-fd4137f2-50db-427a-8abb-6acaa1170802 bp-39e6c52f-d8cc-44e1-9814-91e531170802 bp-74abeea1-41e2-409e-82b5-e8ceb1170802

2) Context of how problem surfaced:

- In late June Roboform informed me that a new version was available (8.3.7). -I upgraded as I normally do, but to my surprise the upper toolbar of Roboform was missing. - Upon further investigation I learned that the upper toolbar had been removed beginning with Roboform version 8.3.7 because Firefox had announced that they were only supporting WebExtensions API beginning with Firefox 57. - Since I hated having Roboform as a 'button' or as a lower toolbar I decided to stop using Firefox and try to live with Internet Explorer. - Needless to say I didn't like that solution as Internet Explorer has been practically abandoned by Microsoft as is not very powerful. So I explored other options and I was told that if I installed Roboform 8.3.5.5 (the last version to support the upper toolbar) it would work OK up to Firefox version 56. - I downgraded to Roboform 8.3.5.5 (after having used version 8.3.7) and the crashes began. - I downgraded Firefox to version 52.2.1 ESR and the crashes continued. - I began reading and following troubleshooting instructions on the Mozilla support forum but nothing solved the issue. - I tried look for the crash logs but despite Firefox crashing there was no logs - I upgraded to Firefox 54.0.1 64 bits and while that didn't solve the issue, at least the crash logs returned (those are the ones I am enclosing).

3) Troubleshooting thus far:

- I have removed Firefox multiple times and tried different versions - I have removed Roboform multiple times and tried different versions - I have done the 'Refresh Firefox' multiple times with no success. - I have followed 'clean install' procedures for both Firefox and Roboform that included erasing remaining files in program files and user directories and even flushing remaining entries from the registry - I have upgraded the BIOS of my computer

None of the above has worked. I suspect that it may have to do with Roboform because the modules area of all crash reports are highlighting the roboborm modules in red. However since there is no explanation of what the red highlighting means in the crash reports I am not sure if my interpretation (that they are the cause of the problem) is correct.

Firefox IS definitely compatible with Roboform as it worked on my system for years. I suspect that after having installed to the new version of Roboform and Firefox something has been left behind after downgrading that is causing the reinstall not to work perfectly and to crash.

I don't want to move to the new version of Roboform because I hate not having the upper toolbar, so I need your help to be able to go back to any Firefox and Roboform combination that won't cause the crash.

Asked by witschey 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

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Firefox frequent crashes

Every time I play a video (YouTube or otherwise) or even play music on Firefox, ever since I got a Firefox update today, has caused it to immediately crash. Is there anyt… (funda kabanzi)

Every time I play a video (YouTube or otherwise) or even play music on Firefox, ever since I got a Firefox update today, has caused it to immediately crash. Is there anything I can do?

Asked by VideoZack34 4 iminyaka edlule

Answered by FredMcD 4 iminyaka edlule

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My history is suddenly missing

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox… (funda kabanzi)

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox crashes almost every day this year, I can also report that Restore should work. Oh well. Please help! gf

Asked by gf__ 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

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Firefox update, all data are gone

My firefox seem to be updated for some reason (version 55.0). All of my history, session and plugins disappear. I check the profile directory and it seem to be the old on… (funda kabanzi)

My firefox seem to be updated for some reason (version 55.0). All of my history, session and plugins disappear. I check the profile directory and it seem to be the old one. Because there're bookmarkbackups, extensions and sessionstore-backups in there (and profile's date created is 2015). So I come back to check the addons list in Firefox. It's still there with freak 'LEGACY' in yellow background so that I suspect my firefox is updated and check the version and release date. My gmail still login+other email profiles are in the list.

Please help me to restore the data 1. bookmarkbackups: I make some search about this topic and restoration; It's fine now. 2. session: How to restore my session back? 3. add-ons: any add-ons that I'm using before still Enable and some that are disable is correct there. But I don't see any add-ons. Adblock Plus, Firebug, Geasemonkey and etc. Icon are gone. How can I use them? 4. Are there any data that need to be restore and can you guide me about it?

Asked by Ryuu 4 iminyaka edlule

Answered by philipp 4 iminyaka edlule

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Firefox crashes

My Firefox is always crashing when I try to view videos, especially when I try to change the time in the video. It crashes the tab, and then takes down all the other tab… (funda kabanzi)

My Firefox is always crashing when I try to view videos, especially when I try to change the time in the video. It crashes the tab, and then takes down all the other tabs with it.

I've done a virus scan, clean install, and tried running in safe mode. Made sure all addons are up to date and tried with or without flash. Nothing works. This has been going on for a couple of weeks now. I have Firefox 55.0.3 (64-bit).

Asked by region1 4 iminyaka edlule

Answered by FredMcD 4 iminyaka edlule

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Big crash after search to save a file (windows dialog box freezed)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file … (funda kabanzi)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file (=when I click on "browse" button), the dialog box of Windows appears and freezes (and Firefox crashes without specific error message). I'm under Windows 7, I've got comodo but nothing about Windows or firefox is blocked]. There is one week, this bug appears after some usings/download [I need to do the fix procedure when the bug appears]. now it's directly during the first one. It's very embarassing. I've got Chrome for waiting ... but I don't want to use Chrome ;-) help !!!!

[for example, I can't use the button "Browse an image" in this Web page, else Firefox crashes]

Vincent

Asked by VincentFrenchyFirefox 4 iminyaka edlule

Last reply by Shadow110 3 iminyaka edlule

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Have lost all bookmarks on two accounts on my laptop & restore feature not working!

There are three accounts on my laptop; mine, my husbands and an Administration account. Yesterday morning, all was well! later in the morning I went back to my laptop acc… (funda kabanzi)

There are three accounts on my laptop; mine, my husbands and an Administration account. Yesterday morning, all was well! later in the morning I went back to my laptop account, signed on to Mozilla and discovered that all of my bookmarks were gone. I have tried the Restore feature that Mozilla outline under "Bookmarks, Import & backup" but get a message "Unable to process the backup file". Is it time to go to Gmail??

Asked by CZBrat 4 iminyaka edlule

Last reply by philipp 4 iminyaka edlule

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https://w18.sfgame.net/ after the update it randomly stops registering mouse clicks so it looks frozen but it's running in the background.PLEASE help

I used the site every day in the last 2 months and all worked flawlessly until the last update. Now when I go to another tab and then return to the S&F one (https://w… (funda kabanzi)

I used the site every day in the last 2 months and all worked flawlessly until the last update. Now when I go to another tab and then return to the S&F one (https://w18.sfgame.net/), the whole screen becomes non-interactive - I cannot press buttons on it or do anything and only page refresh works. Also happens when I right click and open java settings. I am using the latest version (55.0.3) but am experiencing the issue since 55.0.2. Any help would be greatly appreciated, as Firefox is my fav. browser and I wouldn't like having to revert to Chrome again just because of this - it's really ruining my experience :(

Thank you

Asked by elegyfordoom 4 iminyaka edlule

Answered by FredMcD 4 iminyaka edlule

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After upgrade to 55.0.2 the browser window is unresponsive

The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yell… (funda kabanzi)

The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yellow and green dots on the upper left. I can't click them. I can't click and get the cursor to work. I had 4 add ons, but I removed them, which took about 30 seconds each - but they are gone. I restarted twice and the the browser window is still unusable. Nothing changed. Half the time when I click in the box to go to a site it loads youTube, which works fine, but I can't leave youTube. Very strange.

I am using an early 2009 Mac Pro with 2 x 2.26GHz Quad Core Intel Xeon processor OS 10.11.6 I never had any problem before until the 55.0.2 upgrade. Can I get the earlier version to find out if that is the problem? I am writing this using Safari which is having no problems.

Charles Gulyash

Asked by CharlieG85 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule