Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox crashes

Crash ID: bp-93aa4abd-615c-41ca-b116-c00972160913 I've been using Firefox version 47.0 on a Windows 7 64-bit PC, and everything had been fine until today, when Firefox cr… (funda kabanzi)

Crash ID: bp-93aa4abd-615c-41ca-b116-c00972160913

I've been using Firefox version 47.0 on a Windows 7 64-bit PC, and everything had been fine until today, when Firefox crashes each time I try to open it. I can't even run it in Safe Mode - that also immediately crashes. It has crashed over 40 times in the last hour. I've rebooted my PC, but no change. Windows Updates are enabled, so I believe my PC should be current on those. I'm also using Norton Security, version 22.7.1.32, which also has automatic updates, so I believe I should be current on that, too. Since I can’t get Firefox to open at all, I'm using IE 11 to submit this question, and when I try to click on the "Automatically add" button to add troubleshooting info, I get directed to a page that says Mozilla “couldn’t find what you’re looking for.” I’m hesitant to uninstall and reinstall Firefox, because since I can’t even Refresh Firefox, I’m afraid of losing bookmarks and other settings.

Other crash IDs: bp-97270da0-02d9-4b90-aaa6-0eba32160913 bp-5b39fcd7-e587-4e52-b5b2-0c2002160913 bp-86e138cd-b3e9-44b3-a677-034f62160913 bp-e9dbf341-9ef4-4ef0-ab72-e46dd2160913 bp-cd0eb5b1-2c5f-41cb-ae27-b1fbd2160913 bp-a56ad3d5-ffed-4a42-80cf-304922160913 bp-d0742f45-2989-4070-b034-6162c2160913 bp-3c4e37ef-3482-4d1f-87c6-120b32160913 bp-f4e5e646-9d4d-41a6-9581-781db2160913 bp-b91ad778-8370-4db4-ae91-d0a692160913 bp-bf2358c0-f282-4290-93e6-2574f2160913 bp-e04d0d16-2ce0-460e-a03d-5ed9f2160913 bp-075d923f-a2b2-459c-8d79-e4f042160913 bp-77cc695b-c90e-483a-8301-bcde32160913 bp-50158b5a-2582-4ddd-bb07-a2fed2160913 bp-fc02003a-c36c-459f-a367-4052b2160913 bp-e309ec76-6a4d-4b78-a4f4-490a62160913 bp-4efeb096-ddec-4f83-848e-ab6722160913 bp-34fcf53e-a7fb-48d1-858e-35fbb2160913 bp-78ec5f0e-3cd0-4145-9778-5a9152160913 bp-9efd494e-00fc-433e-8128-15b122160913 bp-4f336937-b873-460b-816b-fffda2160913 bp-db346ba3-6369-413b-82b9-371472160913 bp-9f9d075c-1b6e-4554-beb6-c7edf2160913 bp-3f36c746-e0de-4556-985e-0aa012160913 bp-ef85058c-fc95-49f1-9f78-4bd632160913 bp-d9742cf0-d770-4562-bde7-61ec82160913 bp-4146739f-64cb-49be-a908-06dfa2160913 bp-24a98f60-07c7-48c1-a88f-e15632160913 bp-221ae781-639b-43f4-9a76-68c422160913 bp-8793e7e5-4373-4faf-a4d8-9d8a62160913 bp-c37b2a1c-31e2-4b01-b7d5-3fc602160913 bp-afdafaf6-631d-4522-b32e-02ef72160913 bp-e3fd502f-2e9e-4797-a425-e6a3a2160913 bp-ce4ee6b8-df88-4c8d-b595-95a7c2160913 bp-96e261e0-b05a-43b5-a683-990262160913 bp-0cdee4ee-472a-41dd-a917-16f892160913 bp-79b332d3-1e81-469f-8839-b3ba52160913 bp-f8503df3-afd2-4d24-a9f8-041992160913 bp-8e4e16aa-459b-4794-bbd6-ca6f32160913

Asked by ajpeter 3 iminyaka edlule

Last reply by philipp 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

AdapterDeviceID: 0x041e AdapterDriverVersion: 9.18.10.3234 AdapterSubsysID: 605717aa AdapterVendorID: 0x8086 AvailablePageFile: 5525913600 AvailablePhysicalMemory: 183497… (funda kabanzi)

AdapterDeviceID: 0x041e AdapterDriverVersion: 9.18.10.3234 AdapterSubsysID: 605717aa AdapterVendorID: 0x8086 AvailablePageFile: 5525913600 AvailablePhysicalMemory: 1834971136 AvailableVirtualMemory: 1850109952 BIOS_Manufacturer: NEC BlockedDllList: BreakpadReserveAddress: 38666240 BreakpadReserveSize: 67108864 BuildID: 20150222232811 CrashTime: 1473743894 EMCheckCompatibility: true Email: manojuk@lbfinance.lk FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1472785467 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x041e, AdapterSubsysID: 605717aa, AdapterDriverVersion: 9.18.10.3234

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 67 StartupTime: 1473743889 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 7321243648 TotalPhysicalMemory: 3661504512 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 36.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{89C3341A-7EE6-486E-BE62-36637443BE60}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{89C3341A-7EE6-486E-BE62-36637443BE60}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6724FA18-9237-484C-8082-FAF09967A663}] SEQPACKET 4 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6724FA18-9237-484C-8082-FAF09967A663}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{24D04EC8-C607-4EA8-919E-11BF223EE676}] SEQPACKET 3 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{24D04EC8-C607-4EA8-919E-11BF223EE676}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA7A6B57-F851-47EB-84EA-CB7CC939A9DB}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA7A6B57-F851-47EB-84EA-CB7CC939A9DB}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{89C3341A-7EE6-486E-BE62-36637443BE60}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{89C3341A-7EE6-486E-BE62-36637443BE60}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by knadeema 3 iminyaka edlule

Last reply by philipp 3 iminyaka edlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Firefox crashes

duplicate of /questions/1138691 Firefox 41.0.2 crashes with ID bp-1a307104-4eae-461d-8f13-6bbaf2160913. Please assist to find an answer. … (funda kabanzi)

duplicate of /questions/1138691

Firefox 41.0.2 crashes with ID bp-1a307104-4eae-461d-8f13-6bbaf2160913. Please assist to find an answer.

Asked by Meedstone 3 iminyaka edlule

Last reply by Meedstone 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox v47 crashes when opening

Firefox v47 crashed when opening. Cannot send bug report. Cannot open in safe mode. It appears profile info is missing (places.sqlite, key3.db, logins.json, etc.) as I ca… (funda kabanzi)

Firefox v47 crashed when opening. Cannot send bug report. Cannot open in safe mode. It appears profile info is missing (places.sqlite, key3.db, logins.json, etc.) as I cannot locate them. Mozilla Crash Reporter details below. Any help would be appreciated, thanks.

AdapterDeviceID: 0x0126 AdapterDriverVersion: 8.15.10.2321 AdapterSubsysID: 21cf17aa AdapterVendorID: 0x8086 AvailablePageFile: 3732938752 AvailablePhysicalMemory: 963985408 AvailableVirtualMemory: 1882034176 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 88932352 BreakpadReserveSize: 67108864 BuildID: 20160604131506 CrashTime: 1473780060 E10SCohort: unsupportedChannel EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1466605568 Notes: Cisco VPN AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 21cf17aa, AdapterDriverVersion: 8.15.10.2321 FP(D000-L100000-W00000000-T0000) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 1425 StartupTime: 1473780043 SystemMemoryUsePercentage: 73 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20160604131506","version":"47.0","vendor":"Mozilla","platformVersion":"47.0","xpcomAbi":"x86-msvc","hotfixVersion":"20160826.01"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3493,"virtualMaxMB":2048,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2491,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-US","servicePackMajor":1,"servicePackMinor":0,"installYear":2012},"hdd":{"profile":{"model":"WDC WD3200BEKT-08PVMT1","revision":"02.01A02"},"binary":{"model":"WDC WD3200BEKT-08PVMT1","revision":"02.01A02"},"system":{"model":"WDC WD3200BEKT-08PVMT1","revision":"02.01A02"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) HD Graphics Family","vendorID":"0x8086","deviceID":"0x0126","subsysID":"21cf17aa","RAM":null,"driver":"igdumdx32 igd10umd32 igd10umd32","driverVersion":"8.15.10.2321","driverDate":"3-6-2011","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"blocked"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unsupportedChannel","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enabled":false,"browser.newtabpage.enhanced":false,"browser.startup.homepage":"<user-set>","browser.urlbar.unifiedcomplete":false,"browser.urlbar.userMadeSearchSuggestionsChoice":true,"dom.max_script_run_time":0,"extensions.strictCompatibility":true,"privacy.donottrackheader.enabled":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 7324086272 TotalPhysicalMemory: 3662921728 TotalVirtualMemory: 2147352576 URL: UptimeTS: 76.117014792 Vendor: Mozilla Version: 47.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by MTTroutSlayer 3 iminyaka edlule

Answered by philipp 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes upon startup

My browser used to work fine but it now always crashes on startup. It has crashed when I try to go into safe mode. I have uninstalled Firefox and have done a clean rein… (funda kabanzi)

My browser used to work fine but it now always crashes on startup. It has crashed when I try to go into safe mode. I have uninstalled Firefox and have done a clean reinstall but it has not fixed the problem. I uninstalled Firefox, removed the remaining files in the Program Files and Documents and Settings\username\Application Data folders to ensure a completely clean reinstall, reinstalled Firefox and I still crash. I think that the problem may lie in my operating system.

I am one of the few that still uses Windows XP Media Center, Service Pack III. I use a Compaq Presario computer with an AMD Athlon 64 Processor 3700+, 2.19 GHz. I submitted a report and this is the report: Crash ID: bp-d1fac27a-df30-494c-a889-9acd22160913

Asked by StevenMartin 3 iminyaka edlule

Answered by StevenMartin 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes even from safe mode

firefox crash even from safe mode. so can not use firefox any more. crash id: bp-b4b77eef-0451-4501-b540-946572160913 AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 Ad… (funda kabanzi)

firefox crash even from safe mode. so can not use firefox any more.

crash id: bp-b4b77eef-0451-4501-b540-946572160913

AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 AdapterVendorID: 0x0000 AvailablePageFile: 2308755456 AvailablePhysicalMemory: 415952896 AvailableVirtualMemory: 1906245632 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 72089600 BreakpadReserveSize: 67108864 BuildID: 20151216175450 CrashTime: 1473781471 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1456530497 Notes: AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion:

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 103 StartupTime: 1473781469 SystemMemoryUsePercentage: 60 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151216175450","version":"43.0.1","vendor":"Mozilla","platformVersion":"43.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":1014,"virtualMaxMB":2048,"isWow64":false,"cpu":{"count":2,"cores":1,"vendor":"GenuineIntel","family":15,"model":6,"stepping":4,"l2cacheKB":2048,"l3cacheKB":null,"speedMHz":3000,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3"]},"os":{"name":"Windows_NT","version":"5.1","servicePackMajor":3,"servicePackMinor":0,"installYear":2010,"locale":"en-US"},"hdd":{"profile":{"model":"ST3808110AS","revision":"3.AAE"},"binary":{"model":"ST3808110AS","revision":"3.AAE"},"system":{"model":"ST3808110AS","revision":"3.AAE"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":null,"vendorID":"0x0000","deviceID":"0x0000","subsysID":"00000000","RAM":null,"driver":"RDPDD","driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1024,"screenHeight":768,"refreshRate":42,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"blocked"},"d2d":{"status":"unavailable","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":317440,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>"}},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 3106967552 TotalPhysicalMemory: 1063694336 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 43.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2EFADF67-38B1-4055-85C4-10BD199B9365}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2EFADF67-38B1-4055-85C4-10BD199B9365}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0EF08AE-9BD4-4B9C-93BF-6F91169877DD}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0EF08AE-9BD4-4B9C-93BF-6F91169877DD}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A2732D05-6A2F-43C2-8E29-7E69479DEEFB}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A2732D05-6A2F-43C2-8E29-7E69479DEEFB}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by oliverwu 3 iminyaka edlule

Last reply by boardtc 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

After functioning fine for the last several months on this machine, firefox has started crashing on loading today. I started off simply by restarting the machine, then r… (funda kabanzi)

After functioning fine for the last several months on this machine, firefox has started crashing on loading today. I started off simply by restarting the machine, then reinstalling firefox, then doing a clean uninstall, then doing that plus deleting the profile files. Still behaving exactly the same. Every time I launch it the crash reporter starts before any window comes up. Have tried in safe mode and with a refresh, also did not help. Here is the crash ID, any help would be very much appreciated, thanks.

Crash ID: bp-4f9b0421-f81f-44c0-9eee-f1a742160913

Asked by NicholsR2000 3 iminyaka edlule

Last reply by philipp 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

Today when I opened my firefox, I got the pop-up of crash report. I tried the same many time but everytime seeing the same issue. Crash ID: bp-5fafb0e8-42fa-46a2-adcc-3e… (funda kabanzi)

Today when I opened my firefox, I got the pop-up of crash report.

I tried the same many time but everytime seeing the same issue.

Crash ID: bp-5fafb0e8-42fa-46a2-adcc-3ebf22160913

Please help on the same.

Asked by vikas874 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes on starting. In save mode also

Hello! Firefox crashes on starting. In save mode also. De-Installation and new Installation didn't solve the Problem. This is one of the crash ids: bp-2113371a-46a7-47b1-… (funda kabanzi)

Hello!

Firefox crashes on starting. In save mode also. De-Installation and new Installation didn't solve the Problem.

This is one of the crash ids: bp-2113371a-46a7-47b1-bc5c-8444f2160913 (I get different when trying once more.)

Who knows a solution?

Asked by Gerryxx 3 iminyaka edlule

Answered by philipp 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes on starting

Crash-ID: bp-f42fb48e-0462-48dd-9b78-f2cc12160913 In our Company firefox crashes after starting it (But only on second start, the first start was working. Closing it and … (funda kabanzi)

Crash-ID:

bp-f42fb48e-0462-48dd-9b78-f2cc12160913

In our Company firefox crashes after starting it (But only on second start, the first start was working. Closing it and reopen starts crashing). Starting firefox in secure mode didn't help and reinstall either.

Only an update to version 48. help, but we need to stay at version 46.0.1 for a short time for testing the new version with our systems.

Asked by Shaychen 3 iminyaka edlule

Last reply by philipp 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes on startup

This morning Firefox starting crashing all the when starting up. What is really bad about this is that the popup about troubleshooting and safe mode screen does not stay … (funda kabanzi)

This morning Firefox starting crashing all the when starting up. What is really bad about this is that the popup about troubleshooting and safe mode screen does not stay up when crash report comes up. For this I have tried to start in safe mode and it crashes as well. Proceeded to download and install latest version, same results. Uninstalled firefox and did a clean install and it is still crashing, even in safe mode. I have read through the previous questions on this and nothing there has worked.

Have restarted my computer a number of times, but have not down a shut down and start.

No new extensions or plug ins have been added. The last Norton update was 1 week ago.

Crash ID: bp-edab8628-ea22-44f0-bdb7-f1b0d2160913

any help resolving this is greatly appreciated.

Asked by JimW57 3 iminyaka edlule

Answered by philipp 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox always crashed when I try to start it

Since of this morning, my Firefox is always crashing when I start it, I can't even start it in the safe mode. It doesn't open, just shows me the Mozilla Crash Reporter. T… (funda kabanzi)

Since of this morning, my Firefox is always crashing when I start it, I can't even start it in the safe mode. It doesn't open, just shows me the Mozilla Crash Reporter.

Those are the crash ID's: bp-1afa80e9-45c6-400d-b68b-a22582160913

bp-44eafa99-c885-47ca-90fb-b17852160913

bp-5b68603f-59ea-477d-a8c4-7abab2160913

bp-151e6385-701a-45f3-8411-246492160913

bp-5b32d81a-98b3-42f2-b439-f83022160913

Thank you for your time!

Asked by Plastikfee 3 iminyaka edlule

Answered by philipp 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes on startup

This is happening to many computers on our network and started this morning. If Firefox was open overnight, then it continues to work fine. Closing and reopening FF cause… (funda kabanzi)

This is happening to many computers on our network and started this morning. If Firefox was open overnight, then it continues to work fine. Closing and reopening FF causes the crash notification to appear. I am unable to start FF in it's safe mode.

Crash ID: bp-efa5c800-80ef-4852-a1c8-f57302160913

Asked by Keslaa 3 iminyaka edlule

Answered by Keslaa 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

Crash ID: bp-4baf1fc9-8748-440f-a098-e78e02160913 Crash ID: bp-4e833778-9b91-4956-9386-df0182160913 Firefox will not start and keeps displaying the crash reporter instead… (funda kabanzi)

Crash ID: bp-4baf1fc9-8748-440f-a098-e78e02160913 Crash ID: bp-4e833778-9b91-4956-9386-df0182160913

Firefox will not start and keeps displaying the crash reporter instead of opening, starting in safe mode doesn't work either. I've tried using version 39.0.3 and version 40.0, I am using these older versions as I write automated test scripts and they do not work on your more recent browser versions. (Something you should also look into)

Any thoughts as to why firefox has just decided to randomly start doing this?

Asked by harrison.davies 3 iminyaka edlule

Last reply by harrison.davies 3 iminyaka edlule