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Firefox crashes

Hi, FF crashes at start-up This is the latest crash report id: Crash ID: bp-528cd8bf-685f-4f7c-9113-2d6df2151002 I've been using this PC and FF since a more than 5 years… (funda kabanzi)

Hi, FF crashes at start-up This is the latest crash report id: Crash ID: bp-528cd8bf-685f-4f7c-9113-2d6df2151002

I've been using this PC and FF since a more than 5 years. I leave the PC on overnight. This morning FF started crashing. Actions I took 1) restart PC 2) uninstall FF and install newest version => FF doesn't even start anymore 3) cleared winsock, ip4 and ip6 Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and rebooted 4) installed Google Chrome - it doesn't crash

More information - PC = WIN 7 x64 - IE crashes too, but not at startup - previous version of FF also didn't crash at start up - Norton Internet Security 22.5.2.15

Many thanks for quick help

Anne-Mie Wauters

Asked by Wautean1 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Firefox crashes

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalle… (funda kabanzi)

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalled it twice with no luck. I downloaded the latest version of Firefox and that doesn't work either. I don't know what to do at this point. Any ideas?

Here's what it says in the latest crash report.

AvailablePageFile: 9643462656 AvailablePhysicalMemory: 3852804096 AvailableVirtualMemory: 4139012096 BlockedDllList: BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20160123151951 CrashTime: 1454378494 InstallTime: 1454276632 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 13 StartupTime: 1454378494 SystemMemoryUsePercentage: 40 Throttleable: 1 TotalPageFile: 12877893632 TotalPhysicalMemory: 6439886848 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 44.0

Asked by TinneAirmid 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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Firefox crashes

Firefox won't open at all, only in safe mode. This is the latest crash report: AvailablePageFile: 2608656384 AvailablePhysicalMemory: 714035200 AvailableVirtualMemory: 20… (funda kabanzi)

Firefox won't open at all, only in safe mode. This is the latest crash report:

AvailablePageFile: 2608656384 AvailablePhysicalMemory: 714035200 AvailableVirtualMemory: 2037317632 BlockedDllList: BreakpadReserveAddress: 268828672 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1449168318 InstallTime: 1449168317 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 4149120 StartupTime: 1449168317 SystemMemoryUsePercentage: 66 Throttleable: 1 TotalPageFile: 4121473024 TotalPhysicalMemory: 2136514560 TotalVirtualMemory: 2147352576 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed.

Asked by kaggsy 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Firefox crashes

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get a… (funda kabanzi)

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get another crash report. i have tried installing it again, restarting the computer and nothing changes. I've submited a couple of reports, and the crash reports have been different every time. Crash ID: bp-dec93c5e-48fc-4501-985e-415df2160301 Crash ID: bp-9c4a1724-f459-4cdb-ae59-63ee82160301 Crash ID: bp-bc822c26-00d5-4cfa-984e-d9cb02160301 Crash ID: bp-90a494b4-cb67-4957-8146-6f74a2160301 Crash ID: bp-8b97b236-cf20-4b18-bc32-7276b2160301 Please help! :)

Asked by Shamag 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Firefox crashes

Crash ID: bp-2c8def17-09be-4eea-8dc8-73dc62150924 Firefox is crashing upon opening. I also tried to open it in safe mode, same result. It won't open at all. Mozilla Cr… (funda kabanzi)

Crash ID: bp-2c8def17-09be-4eea-8dc8-73dc62150924

Firefox is crashing upon opening. I also tried to open it in safe mode, same result. It won't open at all. Mozilla Crash Reporter pops right up saying "We're Sorry..." I've downloaded a fresh copy, and tried installing it over the original (not terribly out of date, maybe v. 39 or so? on Windows 7) but still crashes and doesn't open.

Asked by Sherrylf 5 iminyaka edlule

Answered by jscher2000 5 iminyaka edlule

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Firefox crashes: ID = 6c53dcc4-7ca3-4877-a074-9ed522151003

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've capture… (funda kabanzi)

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've captured many crash reports, including ID=6c53dcc4-7ca3-4877-a074-9ed522151003

My only workaround so far is to start Firefox as administrator. No idea what to try next...

Asked by yefchcak 5 iminyaka edlule

Answered by jscher2000 5 iminyaka edlule

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Firefox crashes

Will not Start. Crashes. Crash Reporter appears immediately Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024 Already uninstalled, Removed C drive folders and Reinstal… (funda kabanzi)

Will not Start. Crashes. Crash Reporter appears immediately


Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024

Already uninstalled, Removed C drive folders and Reinstalled. Crashed again during install

Asked by misterccb 5 iminyaka edlule

Answered by FredMcD 5 iminyaka edlule

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Firefox crashes repeatedly with crash reporter. Reinstall is no good - same problem

Everything was working 'fine' for years. Then it crashed and won't now start. A completely clean re-install (everything scrubbed first) gives the same problem - crash r… (funda kabanzi)

Everything was working 'fine' for years. Then it crashed and won't now start. A completely clean re-install (everything scrubbed first) gives the same problem - crash report appears every time I start.

Crash ID: bp-15f22109-1638-4bb6-a673-23f942150928

Can't add any troubleshooting information as the inx appear to relate to Firefox and it doesn't work.

FF will not start in safe mode - same problem.

Asked by quandoquidem 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Firefox crashes

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012 A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vi… (funda kabanzi)

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012

A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vista with 3 GB ram. I have completely deleted and reloaded Firefox. It will not start in safe mode. I've run the sfc scan and no issues were found. I ran Norton and also found no issues.

Asked by andersonhelme 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Can't open Firefox; I instantly get a message that I must restart or close Firefox.

It doesn't even start to open, I instantly get a report that it's crashed. Here is the log it produced: AvailablePageFile: 13498580992 AvailablePhysicalMemory: 473310822… (funda kabanzi)

It doesn't even start to open, I instantly get a report that it's crashed. Here is the log it produced:

AvailablePageFile: 13498580992 AvailablePhysicalMemory: 4733108224 AvailableVirtualMemory: 4149800960 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20151014143721 CrashTime: 1445135376 InstallTime: 1445135376 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 436365 StartupTime: 1445135376 SystemMemoryUsePercentage: 43 Throttleable: 1 TotalPageFile: 16840388608 TotalPhysicalMemory: 8421134336 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.2

This report also contains technical information about the state of the application when it crashed.

Asked by JohnPaulGeorgeRingo 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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Firefox crashes

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. F… (funda kabanzi)

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. Firefox has been working fine on this system until today. Suddenly it won't load - it crashes when I try to start it. I try to start it in safe mode and it still crashes. I have been trying to find some sort of crash id, but I cannot find one.

Asked by awilson62 5 iminyaka edlule

Answered by awilson62 5 iminyaka edlule

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Firefox crashes

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, thi… (funda kabanzi)

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, this happens in Firefox Safe mode too. The crash id is: bp-af83bfe9-7ad3-4fe1-9766-20d502151004. Any help and/or suggestions are greatly appreciated!

Asked by ConcernedInCO 5 iminyaka edlule

Answered by FredMcD 5 iminyaka edlule

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Firefox crashes

Firefox 41 keeps on crashing upon start-up. I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I cou… (funda kabanzi)

Firefox 41 keeps on crashing upon start-up.

I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox.

Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Asked by Steven M 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Firefox Crashing Upon Start-Up

Hey everybody, so, I don't know exactly what happened because I don't use the home computer but somewhere within the last 3 days my family has been unable to use Firefox … (funda kabanzi)

Hey everybody, so, I don't know exactly what happened because I don't use the home computer but somewhere within the last 3 days my family has been unable to use Firefox and the Crash Reporter shows up immediately upon start-up. We've had this problem before and the simple fix was always to cleanly uninstall Firefox then reinstall but this has not worked this time.

The most recent crash ID is: bp-2e0f2068-0914-4854-adb5-55bff2160317 (3/17/2016 12:16 P.M.) Another ID: bp-f2b740d9-3815-4eea-b07a-4ab9a2160317 (3/17/16 11:06 A.M.) Another ID is: bp-c9e99a7b-8839-4978-8706-a500e2160317 (3/17/16 10:21 A.M.)


Within the report, the only file flagged as missing is IPSEng32.dll

Asked by zphix 5 iminyaka edlule

Last reply by philipp 5 iminyaka edlule

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Firefox crashes on start - even after reinstallation

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for… (funda kabanzi)

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for malware and other methods. None have changed the behavior. Even after multiple restarts, uninstalls, etc, every start goes immediately to the crash reporter. No pause or delay. I can start in safe mode (shift key), which does show in the crash report - but the crash reporter pops up just as fast.

All other browsers work properly - only Firefox fails to start.


bp-665543b4-ba2e-4460-ae7e-f8d122160408.txt

Asked by mniessen 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Firefox crashes

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean down… (funda kabanzi)

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean download and install but it still doesn't start. I'm submitting this in IE.

Asked by REW1 5 iminyaka edlule

Answered by philipp 5 iminyaka edlule

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Firefox crashes

Hi I was wondering if anyone could help me. I keep getting a crash report every time I click on firefox. The actual browser won't even pop up just a message saying "Mozil… (funda kabanzi)

Hi I was wondering if anyone could help me. I keep getting a crash report every time I click on firefox. The actual browser won't even pop up just a message saying "Mozilla Crash report" "We're sorry we will try to restore your tabs and windows when it restarts" but it never restarts! I've checked for spyware/malware/viruses and have quarantined whatever was affecting my computer and still nothing. I've even tried to reinstall Mozilla but got a crash report when it tried to launch. Here is the long code I got from the crash: Crash ID: bp-db88484b-0a97-4733-9209-366622151005

It won't even let me use the "Automatically Add" troubleshooting information feature. Also if it's any help I'm using Internet Explorer right now.

Here's the crash report :

AvailablePageFile: 4671090688 AvailablePhysicalMemory: 1794772992 AvailableVirtualMemory: 4127408128 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1444056194 InstallTime: 1444045096 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 149 StartupTime: 1444056194 SystemMemoryUsePercentage: 56 Throttleable: 1 TotalPageFile: 8610177024 TotalPhysicalMemory: 4148744192 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Any help would be greatly appreciated, thanks!!

Mike

Asked by stickynotes 5 iminyaka edlule

Last reply by jscher2000 5 iminyaka edlule