This has been happening for about three months. Originally refreshing the page a couple of times would let me through after displaying the standard 'connection to this si…
This has been happening for about three months. Originally refreshing the page a couple of times would let me through after displaying the standard 'connection to this site is untrusted' window. I have added all sites to the 'allow' page numerous times, both manually and by pressing the shortcut button that appears under the 'I understand the risks' tab. It never solved the problem. I even went as far as to remove and re-add the web sites back onto the allowed access list. I've checked windows defender. All web security was turned off. Nothing is working and this bug looks fatal.
As of about a month and a half ago, the 'I understand the risks' tab disappeared and was replaced with a 'Technical Details' tab. I will post the exact text below:
www.google.com uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
This error happens repeatedly and is, as far as I can tell, unsolvable. I've refreshed Firefox, thinking it was a stereotypical error with the newest update, but nothing has changed. Please help! I need to access all my important documents and files from Google Drive! I've tried everything in my power is solve this myself, but nothing will work.