I am having problems with my Bookmarks page on Firefox and I can't find any way to get help on your website.
My Bookmarks page jumps all over the place and I can't control it with my mouse. It seems to have a mind of it's own.
I-Firefox
Create a desktop shortcut to a website
Hello, we have firefox 68.0 and we can not create a desktop shortcut of a website as we could before. We resized firefox windows to see desktop, we click and scroll the i… (funda kabanzi)
Hello, we have firefox 68.0 and we can not create a desktop shortcut of a website as we could before. We resized firefox windows to see desktop, we click and scroll the icon on the left of the address bar to the desktop, but nothing happens! Please help.
Folders with bookmarks on the bookmarks toolbar pop up on another screen?
Using Firefox 71.0 (and previous), my bookmarks stored in folders on the Bookmarks Toolbar open up on another ddisplay than where Firefox is. I have to go to the opened m… (funda kabanzi)
Using Firefox 71.0 (and previous), my bookmarks stored in folders on the Bookmarks Toolbar open up on another ddisplay than where Firefox is. I have to go to the opened meny on the other screen and select the bookmark there. This problem came with a resent update, but has been working nicely for several years before that.
Locate a bookmark in library folders tree
Hello. In my bookmarks library I have a lot of folders organized in a tree with multiple branches themselves organized in hierarchic levels. Sometimes I don't find the bo… (funda kabanzi)
Hello. In my bookmarks library I have a lot of folders organized in a tree with multiple branches themselves organized in hierarchic levels. Sometimes I don't find the bookmark I want to use by browsing my tree, probably because I didn't put it in the right location in the tree. I can find it by the "Search bookmarks" function but this function doesn't provide the bookmark location in the tree (and I don't see any other way to locate it). Thus I can't correct the bookmark location error in the tree.
Is there a way to locate a bookmark in library folders tree ?
Regards. j-p
My bookmarks are getting scrambled
Hi, for some reason, my bookmarks are getting all mixed up. I used to have them in an easy to follow order and now they are all scrambled and some bookmarks are not show … (funda kabanzi)
Hi, for some reason, my bookmarks are getting all mixed up. I used to have them in an easy to follow order and now they are all scrambled and some bookmarks are not show where they are supposed to show.
Here are my error codes if they are of any help: 1575661161801 Sync.Service INFO Loading Weave 1.73.0 1575661161801 Sync.Engine.Clients DEBUG Engine constructed 1575661161802 Sync.Engine.Clients DEBUG Resetting clients last sync time 1575661161803 Sync.Engine.Addons DEBUG Engine constructed 1575661161807 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1575661161809 Sync.Engine.Forms DEBUG Engine constructed 1575661161811 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1575661161812 Sync.Engine.History DEBUG Engine constructed 1575661161814 Sync.Engine.History DEBUG SyncEngine initialized: history 1575661161815 Sync.Engine.Passwords DEBUG Engine constructed 1575661161817 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1575661161818 Sync.Engine.Prefs DEBUG Engine constructed 1575661161820 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1575661161821 Sync.Engine.Tabs DEBUG Engine constructed 1575661161823 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1575661161823 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1575661161824 Sync.Engine.Extension-Storage DEBUG Engine constructed 1575661161826 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1575661161827 Sync.Engine.Bookmarks DEBUG Engine constructed 1575661161829 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1575661161829 Sync.Service INFO Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0 1575661161830 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1575661161830 Sync.AddonsReconciler DEBUG Adding change listener. 1575661161830 Sync.Engine.History.Tracker INFO Adding Places observer. 1575661161831 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1575661163200 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1575661163445 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1575661163445 Sync.Service DEBUG User-Agent: Firefox/71.0 (Windows NT 10.0; Win64; x64) FxSync/1.73.0.20191202093317.desktop 1575661163446 Sync.Service INFO Starting sync at 2019-12-07 05:39:23 in browser session zwzg4kXSMXhi 1575661163446 Sync.Service DEBUG In sync: should login. 1575661163446 Sync.Service INFO User logged in successfully - verifying login. 1575661163446 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1575661163446 Sync.Status DEBUG Status.login: success.login => success.status_ok 1575661163446 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1575661163446 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1575661163446 Sync.BrowserIDManager INFO Getting keys 1575661163447 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1575661163447 FirefoxAccounts DEBUG enter getAssertion() 1575661163452 FirefoxAccounts DEBUG got keyPair 1575661163452 FirefoxAccounts DEBUG getCertificateSigned: true true 1575661163454 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/certificate/sign?service=sync 1575661163454 Services.Common.RESTRequest DEBUG POST Length: 888 1575661163661 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/certificate/sign?service=sync 200 1575661163662 Hawk DEBUG (Response) /certificate/sign?service=sync: code: 200 - Status text: OK 1575661163662 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -662 1575661163662 FirefoxAccounts DEBUG getCertificate got a new one: true 1575661163662 FirefoxAccounts DEBUG _updateAccountData with items: ["keyPair","cert"] 1575661163662 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575661163662 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575661163662 FirefoxAccounts DEBUG getAssertionFromCert 1575661163662 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1575661163663 Sync.BrowserIDManager DEBUG Getting a token 1575661163663 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1575661163663 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1575661163669 FirefoxAccounts TRACE finished write of json user data - took: 7 1575661163669 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575661163670 FirefoxAccounts TRACE starting write of user data to the login manager 1575661163699 FirefoxAccounts TRACE finished write of user data to the login manager 1575661164297 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1575661164298 Services.Common.TokenServerClient DEBUG Got token response: 200 1575661164298 Services.Common.TokenServerClient DEBUG Successful token response 1575661164298 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1575661164298 Sync.Status DEBUG Status.login: success.status_ok => success.login 1575661164298 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1575661164299 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.BrowserIDManager DEBUG Cluster value = https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.BrowserIDManager DEBUG Setting cluster to https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.Service DEBUG Caching URLs under storage user base: https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164300 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1575661164949 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/collections 1575661164950 Sync.Service DEBUG Fetching server configuration: https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/configuration 1575661165153 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/configuration 1575661165153 Sync.Service DEBUG Fetching global metadata record 1575661165356 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/meta/global 1575661165356 Sync.Service DEBUG Clearing cached meta record. metaModified is undefined, setting to 1574815475.89 1575661165670 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/meta/global 1575661165670 Sync.Service DEBUG Weave Version: 1.73.0 Local Storage: 5 Remote Storage: 5 1575661165671 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1575661165671 Sync.Service INFO Testing info/collections: {"passwords":1575615833.85,"addons":1573168287.3,"tabs":1575661066.66,"clients":1575660973.5,"crypto":1498625392.07,"forms":1575617498.57,"meta":1574815475.89,"bookmarks":1575578169.01,"prefs":1572952053.55,"history":1575661067.19} 1575661165671 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0 1575661165671 Sync.Service INFO collection keys reports that a key update is needed. 1575661165683 Sync.Resource WARN GET request to https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/crypto/keys failed: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1575661165683 Sync.Service WARN Got exception fetching cryptoKeys.: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1575661165684 Sync.Status DEBUG Status.login: success.login => error.login.failed 1575661165684 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1575661165684 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup. 1575661165684 Sync.Service WARN Remote setup failed. 1575661165684 Sync.ErrorHandler ERROR Sync encountered a login error 1575661165684 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1575661165685 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1575661165688 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.failed(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1575661165689 Sync.Service DEBUG Not syncing: login returned false.
I accidently opened a new profile, now I have lost my bookmarks
I only see one profile listed, so I cannot go back to an old profile. Is there anyway I can recover? Thanks, glinfoot
Why isn't my bookmark restore file type recognized?
I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Res… (funda kabanzi)
I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Restore, and choose my file. It's a json file. It then gave me an error message "unsupported file type."
BTW, the file ends in .jsonlz45dd510a6. It's not recognized as a json file, so I had choose 'all files" and then highlighted it to select it, and received the above error message. I then tried making a copy but omitting the letters and numbers after .jason, and tried using that, but got an error message "unable to process the backup file."
Password suggestions displays multiple entries of the same login with a date next to it
Password suggestions displays multiple entries of the same login with a date next to it! This is a problem. Is there a way to fix this? It started with version 71 of fire… (funda kabanzi)
Password suggestions displays multiple entries of the same login with a date next to it! This is a problem. Is there a way to fix this? It started with version 71 of firefox on windows 10.
Why does Firefox alphabetize my Bookmark Toolbar automatically whenever I start up the program?
Question pretty much sums it up. If I move the bookmarks on the toolbar around, they will stay like that until I shut down my computer and open Firefox the next time I lo… (funda kabanzi)
Question pretty much sums it up. If I move the bookmarks on the toolbar around, they will stay like that until I shut down my computer and open Firefox the next time I log on.
how to break bookmarks link between my PC and ios devices
When I create a bookmark on my PC it appears on my iphone and ipad, If I delete it from ipad or iphone it is deleted from PC. I don't want this.
bookmarks and passwords gone
I recently changed laptops because i needed to repair my old laptop. Upon signing into my account on the new computer I come to find out that allllll my passwords, logins… (funda kabanzi)
I recently changed laptops because i needed to repair my old laptop. Upon signing into my account on the new computer I come to find out that allllll my passwords, logins, bookmarks are gone :((( those were years worth of information. Now idk where they are, who has them, and how to recover them. PLEASE HELP
Firefox crashed and reopened completely different. No saved book marks. No saved passwords. How do I restore?
Did they COMPLETELY redo Firefox and not bother to warn us? "Alert! Save out your bookmarks" It looks totally different and I now have to log into a Firefox account?!? an… (funda kabanzi)
Did they COMPLETELY redo Firefox and not bother to warn us? "Alert! Save out your bookmarks" It looks totally different and I now have to log into a Firefox account?!? and select a profile?!?
how to sort bookmarks
I'll give it another try...here goes....with picture... when I FIRST click on bookmarks there is a drop down list...that's the one I want to sort...how do you do that, be… (funda kabanzi)
I'll give it another try...here goes....with picture... when I FIRST click on bookmarks there is a drop down list...that's the one I want to sort...how do you do that, because I've selected each item on the left when I Select All Bookmarks and went to the Views and set those for sorting...but the first drop down still is not sorted. Why Not? I took a screen shot ...
Everytime I open Firefox, none of my bookmarks, passwords, or history are saved. How do I change this?
I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails,… (funda kabanzi)
I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails, etc., but every time I close the browser and try to open it again, nothing is saved. I've tried several times and I am at a loss. Yes, I have created a Firefox account, and even this won't leave me logged in if I close the browser. I have to start over every time. Any advice?
Updated to win 10 from 8.1 and forgot to backup my precious bookmarks.
Hi, I updated from win 8.1 to win 10 via a complete install; (fn105fn@yahoo.com; and changed my user name ) Alas, I forgot to back up my bookmarks; very important for my … (funda kabanzi)
Hi, I updated from win 8.1 to win 10 via a complete install; (fn105fn@yahoo.com; and changed my user name )
Alas, I forgot to back up my bookmarks; very important for my travelling in my motorhome.
Is there a chance where I may find it? Can I reinstall it to my current Firefox?
An important Bookmark folder dissappered again!
I hate it when a Bookmark disappears that is an important one and takes a lot of time to try to find it. I don't remember IE11 having this problem. This shouldn't recur. … (funda kabanzi)
I hate it when a Bookmark disappears that is an important one and takes a lot of time to try to find it. I don't remember IE11 having this problem. This shouldn't recur. How can I quickly find a Bookmark folder titled "Glyphosate" that is a subfolder of a Bookmark folder titled, "Herbicides, Surfactants, Etc" in the parent folder titled "From Internet Explorer"? If I do a search for the word Glyphosate, it appears to find the individual bookmarks but if I hover over it or right click on it, no path is shown. So I have no idea where the Glyphosate folder is in my Bookmarks.
Thanks
I lost my latest bookmarks of 1-2 days after restarting my computer, I could only see the bookmarks of 2 days ago.
After restarting my computer, I lost all bookmarks of today and yesterday. This incident happened twice this week.
I lost all my data in my firefox account
after i changed my ubuntu linux to kali linux and i logged in firefox-esr. all data is completely gone.. i tried many options, i checked profiles and also as mentioned i … (funda kabanzi)
after i changed my ubuntu linux to kali linux and i logged in firefox-esr. all data is completely gone.. i tried many options, i checked profiles and also as mentioned i changed from ubuntu to kali so there is no Directory contains those gone data. i think it has no solution from my side, so if my data are stored in your servers maybe this solve the issue. i hope you can help me, it's IMPORTANT data for me, i collected it for more than year.
Bookmark folders dissappear at times!
Every now and then, a Bookmark folder disappears in Firefox on a computer using the latest version of Windows 10! I have reported this problem but it still is occurring. … (funda kabanzi)
Every now and then, a Bookmark folder disappears in Firefox on a computer using the latest version of Windows 10! I have reported this problem but it still is occurring. I have important folders that I do NOT want to disappear. I finally saw saw one disappear (normally I don;t see it happen). I saw it disappear and hit Ctrl +Z and it reappeared briefly and then it disappeared for good. I took some time trying to find it but could not in an Exported Bookmarks file.
CTRL + SHIFT + B is not showing all my bookmarks (Library
I use the bookmarks library all the time when browsing and have always used the shortcut CTRL + SHIFT + B to open it when using Firefox. Now it just opens the bookmark si… (funda kabanzi)
I use the bookmarks library all the time when browsing and have always used the shortcut CTRL + SHIFT + B to open it when using Firefox. Now it just opens the bookmark sidebar. This has only happened recently which makes me think it could be the most rceent update to Firefox that has caused the issue.