I-Firefox Isithangami Sokwesekwa

I went to save a bookmark in a folder and saw the folder was missing. Then I noticed some things didn't seem right so I tried putting folders in the right place. That is when I noticed that when I moved one folder, several others would just move somewhere else! I could move one folder down in a list, then some - but not all - would jump to a new place in the order. An important folder is missing. So, what causes this to start happening? Also, how can I recover my missing bookmarks from Windows Backup? And is there any way to know which bookmarks and folders were deleted? I have recently added some important ones, so I don't want to delete the existing ones and restore the old ones, nor do I want to simply restore the old ones in the existing hierarchy and then have gazillions of duplicates. Explanations and help is appreciated. Thanks!

Hello –– I recently updated Firefox for my MacBook Pro, and upon doing so, lost all of my bookmarks and add-ons, including Zotero, which is critical to my work as an academic.

Any advice for re-loading my bookmarks and Zotero add-on is greatly appreciated.

My computer crashed and I lost my Firefox browser settings, history, bookmarks, etc. Had to reinstall the the whole thing. I suppose there may have been a way to get everything back, but I didn't have access to that info at the time. I transferred my bookmarks from my other browsers to Firefox, but they just show up in a folder. Is there any way to transfer all of it so that everything shows on one list, without moving each one line by line?

Many of my bookmarked websites do not show the site icon. Only the generic globe. I've noticed that bookmarked sites that do show an icon also show a blue star in the page action area when I go to that site. Not so for the bookmarks showing a globe.

I have tried the following: Installing Cache Favicons for Bookmarks extension. Making sure the site address in the page action area matches the bookmarked site address. Deleting a bookmarked site and re-saving it. Probably a couple other things I read about but can't remember now.

None of the above helped. As an aside, this happened after I got a new PC with Win 10. My old PC was upgraded to Win 10 from Win 7. (Don't know if that would have anything to do with it.) After I installed Firefox on the new PC, it found my previously saved websites. All had generic globes. As I went to various sites, the icon would appear for some and not others. (Those other sites, I know had an icon previously.)

Anyone out there with further thoughts on this? Thanks in advance.

Latest update has trashed firefox. I cannot get my bookmarks menu listed. So I have to SO INCONVENIENTLY go to the 'library' to access my bookmark menu which always showed up on the left hand side of my screen. There is nothing now to allow me to do this. If I can't organize my bookmarks I might just have to find a new browser.

My old Lenovo broke down and I just installed Firefox on a new one. I thought it would be easy to just login to my Firefox account and sync the bookmarks to the new computer. NOT? After reading support articles about "sync", it seems that the only way to sync bookmarks is through accessing the old computer? Is this for real? Or is there a workaround??

I got an update to version 110.0.1 and on opening it, all my bookmarks, passwords, and such are gone. It seems to be asking me to start an entirely new install of Firefox and asks for the import of bookmarks from another browser (fortunately I use another browser). Am I missing someting? This isn't an update if that's what it does. I can't see any obvious way to fix it.

I updated to the latest Firefox version and each time restart and open a web page only to find that all my bookmarks have been deleted. Do you have a resolution for this?

I have reverted back to a previous version in interim and everything works fine.

I decided to change my OS, and before it, I clicked "Sync" in my Firefox account. When I installed another OS, I logged in my Firefox account. And... None of my data restored (bookmarks, passwords...). I did not make data export as a file because I trusted this deal to my Firefox account. How do I restore my data?

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

I upgraded from Windows 7 to Windows 10 on a new, blank m.2 drive (my computer didn't have a TPM until I added it) and my intent was to be able to access the Windows 7 OS as needed (old apps). I haven't been able to boot back to Win7 since the upgrade. I need the bookmarks from the old install. I can access the old drive. I did not export the bookmarks recently in the old OS. Is there a way to move the bookmarks to the new OS? Firefox was recently upgraded on Win7.

Hi Where can I find firefox bookmarks on a pc without having exported them first my pc failed and I have a backup of the computers file structure so I cannot open firefox on the old computer. Does anyone know which folder the bookmarks are stored in Thanks

• Firefox 110.0 (64-bit) (recent update from Firefox 109.0.1)
• Dell XPS desktop computer -NO CHANGE-
• Windows 8.1 -NO CHANGE-
• Other hardware and software -NO CHANGE-

From the Menu Bar, clicking the "Bookmarks" tab causes Firefox to list my bookmark folders and individual bookmarks along the left side of my screen. -NO CHANGE-

My list of saved bookmarks is large, and extends below the PC screen. I must therefore initially scroll to the bookmark I am interested in. I group bookmarks and frequently want to go to grouped bookmarks, one after the other. -NO CHANGE-

In previous Firefox versions (say 109.0.1), when I first scrolled down and selected a bookmark and went to that website, the NEXT time I clicked on the Bookmarks tab, the list would be at the last bookmark selected. (See Figure 1.) -PREVIOUS BEHAVIOR-

Now, with Firefox 110.0, the list of bookmarks always starts at the top (see Figure 2), meaning I have to manually scroll all the way down to the bookmark(s) I am interested in every time. -CHANGE-

This is inconvenient and annoying.

Is there a setting to control this behavior? If not, I am going to remove Firefox 110.0 and re-install 109.0.1 (if possible). (Please do NOT tell me this is the fault of using Windows 8.1. That excuse would be unacceptable.)

Firefox updated today and all of my previous bookmarks are gone. How can I get these back? The latest backup on my computer is from 2020 so that is not an option. My browser information/bookmarks was working perfectly when I closed out last night. I need that information.