Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

I keep losing bookmarks

Probably not the right topic as you don't offer many. But for the SECOND time now, when I boot up computer my bookmarks are gone. I finally retrieved them the first time… (funda kabanzi)

Probably not the right topic as you don't offer many. But for the SECOND time now, when I boot up computer my bookmarks are gone. I finally retrieved them the first time, it took a LONG time to find what would help doing it. Now I have to do it again.

The question is, WHY IS THIS SUDDENLY HAPPENING? WHAT is causing it? How can it be stopped?

Asked by Tim 18 amahora adlule

Last reply by Paul 17 amahora adlule

Are Tab Groups saved in the cloud, like tied to my Mozilla account?

Just wondering, are the Tab Groups only saved locally or also on the Account? Have also heard that the Tab Groups feature has sometimes been disabled by itself, when re-o… (funda kabanzi)

Just wondering, are the Tab Groups only saved locally or also on the Account? Have also heard that the Tab Groups feature has sometimes been disabled by itself, when re-opening Firefox, and they lost all their groups and had to enable the feature again. But I don't know anything else about that, and just would like to know, if the Tab Groups can be or are saved on the Mozilla Account.

Asked by ilkkuPvP 2 ezinsukwini ezidlule

Last reply by TyDraniu 2 ezinsukwini ezidlule

Firefox updated, bookmarks vanished & can't be found.

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the book… (funda kabanzi)

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the bookmarks toolbar. Manage bookmarks(link). The bookmarks side bar is empty. I've followed the instructions to try to recover them but the page(Goes there from the "Manage Bookmarks" link) they send me to has no functionality. Whatever I enter goes nowhere, whatever I select. I've tried several different routes from the support/help pages to resolve but always end up at this dumb page. See here(https://www.dropbox.com/scl/fi/fop0kf0qb2nu442pqc6jz/Screenshot-2025-05-14-17.13.28.png?rlkey=3x1pchkfxq12whipytzzkte2x&dl=0)

How do I get my bookmarks back when the tools to do so don't seem to want to work?

Asked by tftidey 6 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

Profle data lost when upgraded

When i upgraded Firefox my old profile doesn't show up now. I found my old profile under about:profiles but when i click on the Launch profile in new browser i get this m… (funda kabanzi)

When i upgraded Firefox my old profile doesn't show up now. I found my old profile under about:profiles but when i click on the Launch profile in new browser i get this message, "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox" I did create a new profile but how do i get my old saved data, add ons etc to the new profile?

Asked by shawkins74 6 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

I just want to recover my account just as it was one week ago.

bold text I want to recover my account just as it was one week ago. My computer crashed a few days ago and I am having a night mare getting all my accounts reentered. I a… (funda kabanzi)

bold text I want to recover my account just as it was one week ago. My computer crashed a few days ago and I am having a night mare getting all my accounts reentered. I am a 77 year old senior citizen and some of the instructions are just too complicated for me. I appreciate all your help. I love my account and I am lost without it. Lillie Jo McPhee [edited] @gmail.com

Asked by Lillie McPhee 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (funda kabanzi)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Asked by tonyschwarz 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

Transfering Firefox configuration to a new computer

Transferring bookmarks & backups for passwords is easy and I'm not worried about that. But the about:config settings that I have customized and accreted over years s… (funda kabanzi)

Transferring bookmarks & backups for passwords is easy and I'm not worried about that. But the about:config settings that I have customized and accreted over years so that nothing beeps, spins, auto-plays, loops, or throbs a tab, are not so straightforward. I'd like to review what files I can save how to make sure I do not lose these, which are the most important things to me about my Firefox installs--keeping the web safe for quiet, nondistracting searches and reading.

Windows 10 Enterprise, managed by my organization, but with just enough admin privileges to customize my Firefox.

Asked by db 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Is there a way to download all of my bookmarks into a CSV file to reorganize them

I have hundreds of bookmarks imported from Google Chrome, Safari and Firefox on older computers. Many of the bookmarks are duplicates, and many located in different, misn… (funda kabanzi)

I have hundreds of bookmarks imported from Google Chrome, Safari and Firefox on older computers. Many of the bookmarks are duplicates, and many located in different, misnamed sub-folders should be moved to more relevant folders.

The bookmark manager is not the easiest tool to use for reorganizing bookmarks because the Results Detail section changes its focus each time a bookmark file is dragged to a different folder or sub-folder. This forces the user to bounce back and forth in the Bookmark Manager in attempts to find the sub-folder they cleaning up.

If the contents of the Bookmark Manager could be downloaded as a CSV file or spreadsheet; more query tools could be implemented to reorganize the data. Once that is accomplished; the Bookmark Manager could be purged and the organized data could be reinstalled. That would make the Bookmark Manager operate more efficiently and therefore more quickly.

Asked by Naj 1 inyanga edlule

Last reply by Appliance Repair Rochester 1 inyanga edlule

Passwords lost after update: recent ( 03-27-2025 ) , ' update ' ( screw-up )

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems th… (funda kabanzi)

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems this has caused? I am through with sitting before this machine trying to get thru this B S ! Want to help now? Give me my G D password manager back... Safe... what a D joke.

Asked by David Temple Sr 1 inyanga edlule

Last reply by TechHorse 1 inyanga edlule