I-Firefox Community Forum

When I logged into my laptop on 9th November Firefox had closed. This happens sometimes, I'm often not sure why, but this time the previous session didn't automatically repopulate when I restarted. I navigated to the history options with the idea of retoring the previous session - either using that functionality or individually opening previous windows - but history was blank and the previous windows option was greyed out. Following suggestions online I've looked for .bak or .json or similar files to use as restore points but there's nothing since much earlier in the year up to 8th November, which are pretty much empty, and the 9th.

I'd be very grateful for any suggestions!

Trying to sync my galaxy S20 5G and MacBook Pro 14 inch 2023. Mozilla instructions tell me to look for an option to sync in the menu, but there is no such option on my version of Firefox on my Galaxy. It says that I have the current version of Firefox for android, but the thinking option is not available on that menu. How do I follow up?

Please help by recovering all my information that i have already filled in the form have failed to access my application form to complete and then submit. please do the needful to rescue me because i just have one day for submission

Why am I getting the following error: "Sorry, you have been blocked. You are unable to access ssl1.prod.s1search.co" When I attempt to use the Dogpile search engine (https://www.Dogpile.com)? If you can't fix it then how can I disable it? The only reason I can its' use is to give me carpal tunnel syndrome. I don't need extra mouse clicks or the aggravation of not being able to use the search engine that I've been using as long as I've been using Firefox.

Regards, Mark Hoffman

Hiya all,

My newly refurbed laptop died A Death a little while ago, and I'm prepping to send it back to the seller. I had the browser on the laptop synced with my Firefox account (autofill my passwords for things etc) and have since unlinked it, but I just need to know that the browser won't be autofilling things if the seller repairs the hardware and fiddles around!

The laptop as it stands is entirely unbootable, and while I know I can remove the HDD and delete my files, it's the browser stuff I'm most concerned about.

Thank you!

Yesterday, something went wrong in my Windows 11 desktop (I have a virus program installed). One of the casualties involved corrupting Firefox (it would not open). I reinstalled Firefox without removing the old version. Now I have a new installation but all my bookmarks and other data are missing. There is a folder on my desktop labelled as "Old Firefox data". It is possible to restore Firefox to a previous time (a day ago)? Thank you.

I went to use Foxfire this morning, it had an update for me, I clicked on it......and FIREFOX DISAPPEARED ! It then gave me the above notification. Also, now when I click on my Firefox Icon, it shows me a blank form that is trying to load something on it, over and over and over........

I have refreshed, tried troubleshooting, restarted several times, etc, etc. I am afraid to try reloading Firefox for fear of losing all of my data....passwords, library, bookmarks, downloads, etc...etc.

Now what do I do?????

Thanking you in advance.......Janice in northern Minnesota, near the Canadian border.......

Hi, the problem is basically what the subject says, i reinstalled windows on my pc but didnt export bookmarks because i thought having a firefox account would make the deal. But after installing firefox and signing in, bookmarks haven't been restored and my account seems to be clear, no backup information at all.

Dear Mozilla Support Team,

I am writing to you today to report a persistent issue I am having while trying to access Pinterest (www.pinterest.com). Whenever I attempt to visit the website, I encounter the following error message:

Pinterest Secure Connection Failed An error occurred during a connection to www.pinterest.com. PR_CONNECT_RESET_ERROR

I have tried troubleshooting this issue by:

Clearing my browser cache and cookies. Restarting my computer. Trying a different web browser. Disabling any ad-blockers or extensions. Unfortunately, none of these solutions have resolved the problem. I am using Windows 11 and have attached a screenshot of the error message for your reference.

I would greatly appreciate it if you could provide me with some guidance on how to resolve this issue. I am unable to access Pinterest, which is causing significant inconvenience.

Thank you for your time and assistance.

Sincerely, Hatice Bozkurt

Recently you have been blocking me from sites. I'm 66 years of age and if I want to go somewhere then surely thats up to me. Can you please take these blocks off. They are HTPPS

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

I have mozilla on my pc , i use it without an account And i have many bookmarks and links i don't want to lose If i signed up now can i backup my data and save it into my new account without losing it

I do a lot of research, and may have 300 - 400 tabs open. 2. I needed to do a clean install of Win 11, so I saved my open tabs as bookmark, I checked and they were all there. I also saved the folder from AppData Roaming - Firefox\Firefox\Profiles\ivdajzll.default-release\sessionstore-backups. Only when I open a tab with about:sessionrestore, the below Restore Session button is grayed out.

I then exported my book marks as an HTML file. I installed FF, opened up bookmarks manager, and chose to import from html, pointed to my saved file and selected open, nothing happens. When I look at the side panel in bookmarks manager, my book marks have not been added.

2. I also tried the second option by opening Settings / General / Import Data and Select the Bookmarks from HTML file option. I point to my saved html file, it spins for a few seconds, says success and I click on the Done button, still my bookmarks have not been added.

Ubuntu 22 LTS, Firefox 131.0.3 (64-bit). My machine crashed last night, but when I booted it this morning to start figuring out what's wrong all my windows/tabs came up. (I have at least 6 windows (for organization of my) hundreds of tabs.) After 6 or so reboots (testing various usb device plug-in configurations) I'm finally done, but now only have 1 blank firefox window. I created an account for syncing so I wouldn't have to redo all that when I upgrade OS periodically; however, I didn't think this would happen, so I didn't sync before this.

I would REALLY like to get my windows/tabs back in the configuration they were. Under 'manage history' there's an import/backup option, with restore; under that, it shows Yesterdays Date with 563 items, but clicking on 'restore' for that tells me it will replace my bookmarks file...

And I don't know how to retrieve the previously synced data, having only used it in the (presumed) other direction.

Any clues welcome!

I have a profile backup from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles and i have copied. trying to paste in another machine doesn't work. Could you kindly help me to restore the profile.

Regards Asghar