I-Firefox Community Forum

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

I had to redo restore my laptop to its original self. went and got firefox again and now my bookmarks are not there, but they were never in my edge to begin with because i never used edge. this is my sons pc that i am now using. he had lots of gaming stuff so i restored to original now my bookmark are not in my firefox. I thought firefox kept your bookmarks when you sign into firefox they would automatically be there. i tried to sync but says nothing is there. I tried to import but this being my son pc there is nothing there.

MY FACEBOOK I CANNOT GET INTO MY OWN FACEBOOK PAGES UNDER "MAY ADAMS" TO SEND AND RECEIVE. I DON'T KNOW WHY. NEVER HAPPENED BEFORE. Email removed for privacy reasons

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had no idea about your rules about keys and if I restet my password all of my synchronization will be gone. I am using the same device that I had for 4 years, but I did a factory reset. Please take my data, I don't care about privacy and everything I just want to get my passwords and bookmarks that I had for almost 10 years. I beg you. You are my only hope to restore it. Please. I had so many passwords synch on my firefox account. I dont have any physical copy of those passwords. If they are gone I don't know what to do. Please help me.

I'm doing a research paper with about fifty open logged in tabs. if I sent each one, one at a time, and re-logged in from all my tabs on my tablet/phone it would take about a half hour at least. What's the deal? I used to be able to do this. But now... there's no "sign in and sync" like the web help says. There's no "right click on the device" like Google says, there's nothing like what Bing says to do. Are you telling me that since tech and data has INCREASED, that abilities have DECREASED?! Please don't give me the diatribe that "it's a security issue" because it's not. Syncing is password protected. I'm on a windows surface pro tablet, I've tried it on my desktop, too. I've tried it on my galaxy s23 ultra phone (not the source of the tabs) and on my galaxy s6 tablet. nothing.

This crashing must stop...It is an annoyance that is troubling. 1st Reagan.com disappears (customer service), now constant crashing and not a word about fixing it, AFTER reporting it. Explain. Or lose a subscriber.

Platform: Windows 11 Firefox 131.2

I made the mistake of installing Firefox as a windows app instead of downloading it. So I did the download, and I want to transfer my profile info from the app to the download. I tried the settings->general->import but the Firefox app is not listed. Any help appreciated.

I was wondering if anyone knew of any other methods of recovering lost tabs after Firefox lost them all?

I've recovered the JSON file within the session file of FF which once scourged shows all the URLs and registers they are all there - however every method to try and get Firefox to load from this JSON has refused to work.

Any methods or advice would be appreciated greatly.

I couldnt open firefox. I keep getting the error message "Couldnt load XPCOM"

I tried system restore with no luck. I have hundreds of bookmarks and they are now gone.

Any suggestions?

Jim

I've been attempting to import my bookmarks from Chrome on Ubuntu 24.04.1 LTS. When I try to use the bookmark importer, it tells me "Firefox couldn’t find any programs that contain bookmark, history or password data." No problem, I exported my Chrome bookmarks to an HTML file. I go through the steps the wizard takes me through, and in the end I am greeted with a friendly "Bookmarks Imported Successfully." However, no bookmarks have actually been imported! Restarting Firefox does not help.

See attached screenshots for troubleshooting details.

Hello, I've gone through numerous posts on recovering browsing history and tabs in Firefox, but nothing has worked so far. I had two Firefox windows open with over 80 tabs (I know, not ideal!), but I manage several businesses and had important data in those tabs that I really can't afford to lose.

I’m looking for a Firefox expert who can help me recover my old tabs and browsing history, but I haven’t been able to find any paid experts. I’m using a Mac, and unfortunately, my Time Machine wasn’t backed up, so that's not an option.

I’ve already checked under the profiles and tried everything I could find, but is there a way to recover corrupted or deleted files? For context, Firefox stopped working properly (I think I messed it up while trying to fix it)—it would open but remain unresponsive—so I had to reinstall a fresh version. Is there any hope of recovering my history, and where can I find an expert to assist with this?

It's a bit weird, I got the thing you get when you migrate to a new browser - asking if you'd like to migrate history and bookmarks. I closed it because I've used Firefox for years.

When Firefox opened proper, I got a tab asking to restore the previous session, along with a "Welcome to Firefox" tab. As well I got a few popups for other things, basically just stuff you see when you open Firefox for the first time. A couple of extensions opened up a landing page that should only open when you first install them.

All my bookmarks and browser history is there. The settings have all been reset to default. The extensions are there but all of their storage seems to be gone, like my dark reader extension no longer has the exception sites on it. Ublock has the ad count reset and most importantly all my custom rules are gone! I have spent years making hundreds of custom rules, and quite a few took hours to get right. I am sad about losing that.

Does anyone know what might have happened?

When I was looking at my about:config to see I saw these things in the modified settings.

there's quite a few settings here and IDK which are relevant. The ones in the pictures where just the first couple and I show them because they seem to have something to do with this situation "auto migrated" - when it seems like the browser did this because it thinks it migrated, the first screen I got was asking if I'd like to transfer my bookmarks and history (and good thing I closed it,or it might have deleted those too).