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Can't backup or copy profile since 141

Roughly every 2 weeks I backup important files to a external hard drive. One of the things I always backup is my Firefox profile. I have been doing this for years withou… (funda kabanzi)

Roughly every 2 weeks I backup important files to a external hard drive.

One of the things I always backup is my Firefox profile. I have been doing this for years without any problems.

I 7zip my profile and copy it to the hard drive.

I tried to do this yesterday (July 25 2025), and was getting access denied messages for files in the profile. So I tried to simply copy the profile. Same thing access denied.

I cleared the history, used wise disk cleaner, rebooted my machine and tried again. Same thing access denied when trying to backup or copy the profile.

I am assuming that this is happening since 141 because I updated Firefox since the last time I backed up my profile, and never had a problem previously.

Could anyone have an idea what the problem is? Thank you for your time.

Asked by herhey99 6 izinyanga ezidlule

Answered by herhey99 6 izinyanga ezidlule

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Bookmarks impor doesn't show bookmarks on title bar?

Hello, I just tried to import bookmarks to Firefox, however they're not appearing on the title bar? I imported bookmarks to desktop Firefox 134.0.1 (aarch64) on raspberr… (funda kabanzi)

Hello, I just tried to import bookmarks to Firefox, however they're not appearing on the title bar?

I imported bookmarks to desktop Firefox 134.0.1 (aarch64) on raspberrypios - 1.0, but the title bar only shows Import Bookmarks... and the imported bookmarks are located in Library -> All Bookmarks -> Bookmarks Toolbar/Bookmarks Menu -> Mozilla Firefox -> Imported Bookmark.

Asked by kFirefoxForum 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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recover lost bookmarks

When my Mac got an automatic system upgrade to 15.1.1 I lost everything. I was able to recover all my files but I lost the foxfire bookmarks and bookmark bar. How can I r… (funda kabanzi)

When my Mac got an automatic system upgrade to 15.1.1 I lost everything. I was able to recover all my files but I lost the foxfire bookmarks and bookmark bar. How can I recover them?

Asked by dsherman2 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Creating a Firefox CSV File of My Passwords ??

Hello: I am trying to create a csv file of my passwords to import to Microsoft Edge from FF. I went through these steps in Firefox: Settings>General>Import>Se… (funda kabanzi)

Hello:

I am trying to create a csv file of my passwords to import to Microsoft Edge from FF. I went through these steps in Firefox:

Settings>General>Import>Select Passwords from CSV...

...and then it takes me to browse my computer for a CSV file that I have YET to create. I don't think this is how you create such a file.

I'm not sure how to import my passwords to create a CSV file so I can put them into MS Edge. When I tried importing my password (and all my other data) inside of Edge via Edge, it only brought in 235 passwords from Firefox where I have 422. So I would assume if I used and imported my passwords to Edge via a CSV file instead that all my passwords would populate in Edge not roughly half of them.

Could you please tell me how to create a password CSV file in Firefox to use in Edge?

Many thanks in adabce

Asked by StevenB 5 izinyanga ezidlule

Answered by Paul 4 izinyanga ezidlule

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Bookmarks fail to import from onc macOS computer to another.

I am trying to export/import my book marks from one macOS computer to another (intel to Apple silicon), however, all of my imports and restore attempts fail. My last rest… (funda kabanzi)

I am trying to export/import my book marks from one macOS computer to another (intel to Apple silicon), however, all of my imports and restore attempts fail. My last restore attempt failed with the following message: Firefox Unable to process the backup file. Any other suggestions?

Asked by Anthony 1 unyaka odlule

Answered by Anthony 1 unyaka odlule

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How Ro Restore Deleted Firefox Nightly Profile Folder

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them. I went into the profile folder, but the… (funda kabanzi)

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them.

I went into the profile folder, but there was no session store file. Inside the backup sub folder i saw two large files, "previous.jsonlz4" and "restore.jsonlz4", and made a copy of both and placed them inside a new sub folder that I made, inside that profile folder.

An expert from the "Tech Support Guy" website ("Nader") told me, to open "about:support" and there to use the "Refresh" feature. I did this, but no tabs were restored. So I went into the profile folder again, just to see that it had disappeared and been replaced by a new profile folder! And therefore my two copies of the PREVIOS and RESTORE json files were gone, too, as they were inside a sub folder within that disappeared profile folder!

Now I need to know, URGENTLY, how to restore that folder and the files and sub folders within that profile folder. Thanks!

Asked by Hirnsausen 8 izinyanga ezidlule

Last reply by Hirnsausen 8 izinyanga ezidlule

Unable to backup firefox profile folders.

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I… (funda kabanzi)

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I have tried many things unsuccessfully. Something has changed that does not allow for the backup of profile folders. Adding a backup option to the profile manager would be nice. I noticed some people have found work-arounds but I need a straight-forward procedure for backing up my folders. No work-arounds please, just a simple procedure. May I ask for help with this issue?

Asked by aqualion 2 izinyanga ezidlule

Last reply by aqualion 1 inyanga edlule

How to backup Profile Folders

My Profile Folders can't be backed up. Messages I receive while attempting a backup state that permissions are required to backup certain files. I'm working in an admin… (funda kabanzi)

My Profile Folders can't be backed up. Messages I receive while attempting a backup state that permissions are required to backup certain files. I'm working in an administrator account so that shouldn't be an issue and I use to backup my Profile Folders without an issue.

Asked by aqualion 1 inyanga edlule

Last reply by aqualion 1 inyanga edlule

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Bookmarks disappeared over night?

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I … (funda kabanzi)

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

Asked by lythacore 1 unyaka odlule

Last reply by Nora 9 izinyanga ezidlule

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‘backup authentication codes’ ??

Does ‘Firefox’ automatically send extra ‘backup authentication code’ once I use up the current lot it sent?? If not, what does 1 do for extra extra ‘backup authentication… (funda kabanzi)

Does ‘Firefox’ automatically send extra ‘backup authentication code’ once I use up the current lot it sent?? If not, what does 1 do for extra extra ‘backup authentication codes’ ??

Asked by Wombat 1 unyaka odlule

Answered by Wombat 1 unyaka odlule

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Bookmarks deleted

I had to re-install Windows and so I downloaded Firefox again and logged in to my account. I had sync turned on with bookmarks enabled but it wasn't syncing my bookmarks … (funda kabanzi)

I had to re-install Windows and so I downloaded Firefox again and logged in to my account. I had sync turned on with bookmarks enabled but it wasn't syncing my bookmarks to my computer. I double checked that these sync settings were enabled on the Firefox app on my phone and I tried syncing multiple times. It transferred my passwords and other data but not my bookmarks. So I logged out of Firefox on my computer and phone, then logged back in and synced them together only to find that Firefox deleted all my bookmarks from my account completely (now they don't show up on my phone either). I looked at the forums and saw that they make separate profiles that I could access with about:profiles so I opened that and only saw 2 profiles, neither of which have my bookmarks. Is there a way to recover these since Firefox deleted them out of no where?

Asked by bmschw 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule

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storage\default is 2.65G,can I exclude it when backup my profile?

Hello, I want to travel my profile manually. And may automate it by my home computer which is a WebDAV server. But I find a big folder "Roaming\Mozilla\Firefox\Profiles… (funda kabanzi)

Hello, I want to travel my profile manually. And may automate it by my home computer which is a WebDAV server.

But I find a big folder "Roaming\Mozilla\Firefox\Profiles\fgrfgcgt.default-release\storage\default" It is 2.65G which is a bit big. I can exclude/delete it from my backup?

Asked by stirwl 6 izinyanga ezidlule

Answered by NoahSUMO 6 izinyanga ezidlule

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Can't backup or copy profile since 141 - Mozilla, can you provide a step by step procedure to backup a profile?

Issue remains - see post [https://support.mozilla.org/en-US/que.../1525355] Is there a way to backup a profile? … (funda kabanzi)

Issue remains - see post [https://support.mozilla.org/en-US/que.../1525355]

Is there a way to backup a profile?

Asked by robq13 6 izinyanga ezidlule

Last reply by robq13 6 izinyanga ezidlule

New Firefox backup feature backing up way too frequently

Hi everyone. Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting update… (funda kabanzi)

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

  • browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

  • browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

Asked by Joey 2 emasontweni adlule

Last reply by Denys 2 emasontweni adlule