Kukhonjiswa imibuzo ethegiwe:

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bit… (funda kabanzi)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Kusonjululiwe Okugcinwe kunqolobane 17 1123

YouTube videos in Firefox are choppy, even after clearing the cache and disabling hardware acceleration.

"I’ve been having trouble with choppy YouTube videos in Firefox. It happens on both Wi-Fi and Ethernet connections. My system is running Windows 10, and I’ve already trie… (funda kabanzi)

"I’ve been having trouble with choppy YouTube videos in Firefox. It happens on both Wi-Fi and Ethernet connections. My system is running Windows 10, and I’ve already tried disabling hardware acceleration and clearing my browser cache. The issue persists even when I’m in Safe Mode. I’m using the latest version of Firefox (XX.XX). Any suggestions on how to fix this?"

Kusonjululiwe 12 132

no sound from url videos

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a dis… (funda kabanzi)

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

Kusonjululiwe Okugcinwe kunqolobane 10 161

Firefox browser - HW acceleration issues

So, my problem is with HW acceleration in FF. Basically: If its enabled: It causes graphical artifacts in videos [See screenshot]. If its disabled: It brings screen tear … (funda kabanzi)

So, my problem is with HW acceleration in FF. Basically:

If its enabled: It causes graphical artifacts in videos [See screenshot]. If its disabled: It brings screen tear in to videos and autoscroll [Like if Vsync is disabled in games].

I tried safe mode, I tried reinstall of FF, I tried disabling and enabling extensions. I tried to set Vsync on in Nvidia control panel... the only thing that impact those bugs is HW acceleration in FF.

My drivers are up to date, my browser is up to date, yet there is such trouble.

Any ideas or solutions?

Kusonjululiwe Ikhiyiwe Okugcinwe kunqolobane 10 549

Media not supported

Hi, How can I force Nightly to play a media type ? Per instance, the top main video here : https://www.lapresse.ca/international/asie-et-oceanie/2025-12-23/coree-du-nord/… (funda kabanzi)

Hi,

How can I force Nightly to play a media type ? Per instance, the top main video here : https://www.lapresse.ca/international/asie-et-oceanie/2025-12-23/coree-du-nord/kim-jong-un-inaugure-un-complexe-hotelier-dans-une-station-de-montagne.php

Best regards iBenny

Kusonjululiwe 10 149

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (funda kabanzi)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Kusonjululiwe Okugcinwe kunqolobane 7 225

Linux / Plasma 6.4/Wayland (amd gpu) After enabling HDR in firefox - all non HDR (youtube) content just shows green sceen

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland) I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks ama… (funda kabanzi)

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland)

I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks amazing!) however.. I have an issue in that all non HDR content doesn’t show any video (I have sound) just a green sceen (see screen shot) including all ads.

Any idea how to work round this ?

I have AMD 7800 GPU .

Cheers

Kusonjululiwe Okugcinwe kunqolobane 7 920

Video playback on Firefox for Linux Fedora

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another… (funda kabanzi)

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another part of the video and re-establishes after a while (not so short while) to the part of the video that is currently played. I'm using Linux Fedora.

Kusonjululiwe Okugcinwe kunqolobane 6 905

Live stream and videos no longer work

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last… (funda kabanzi)

For years I have been able to watch a foreign TV website, despite having only a DSL connection (I allow only the scripts essential to make it work). Since I did the last update, to 137.0, I cannot watch either the live stream ("General source error") or old programs ("There is something wrong with your internet connection"). This is absolutely consistent; I've lost count of the times I've tried.

I never had problems like this before. At worst, if Windows was running a background process I might have to stop it to keep from having pauses in the program. All I can think of is that you did something in the new version of Firefox that has made video impossible on DSL.

Kusonjululiwe Okugcinwe kunqolobane 5 405

This video does not load in FireFox but works fine in Edge / Chrome / Safari

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4 … (funda kabanzi)

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4

Kusonjululiwe Okugcinwe kunqolobane 5 178

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly Firefox Nightly 145.0a1 (2025-10-11) (x64) Cachy OS Binary from firefox.c… (funda kabanzi)

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly Firefox Nightly 145.0a1 (2025-10-11) (x64) Cachy OS Binary from firefox.com

Kusonjululiwe Okugcinwe kunqolobane 5 282

Youtube volume slider visual issue

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It fun… (funda kabanzi)

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It functions fine but bothers me enough that I've contacted support. I've opened it in safe/troubleshooting mode and the issue persists, and there in no issue on chrome. Any help would be appreciated, thanks ^_^.

Kusonjululiwe Okugcinwe kunqolobane 4 166

Firefox sturggles to establish firm connection with bluetooth earbuds

Hello, I am currently using windows 11 with firefox 149.0. Regardless of what website I use (youtube. steam etc), the browser struggles to establish consistent connection… (funda kabanzi)

Hello, I am currently using windows 11 with firefox 149.0. Regardless of what website I use (youtube. steam etc), the browser struggles to establish consistent connection to my bluetooth earbuds. It connects for one moment, but then soon the volume goes out and eventually it disconnects. Though it would reconnect soon, the cycle just keeps ongoing. I have experimented with other apps and browsers, as well as multiple bluetooth earbuds of other brands to be sure that it is a firefox issue. I have checked the volume mixer menu to ensure that there is nothing wrong. I have also made sure that my drivers are all up to date with no issue. But the issue still persists.

Kusonjululiwe 4 33

Lost my audio on Firefox

Lost my audio on Firefox. All movies and web site videos SILENT Strange exceptions: e.g., can't ear video on youtube.com; BUT, CAN hear it if web page has LINK to YouTub… (funda kabanzi)

Lost my audio on Firefox. All movies and web site videos SILENT

Strange exceptions: e.g., can't ear video on youtube.com; BUT, CAN hear it if web page has LINK to YouTube!?!? SOME Twitter videous have audio; others are silent

How do I turn Firefox audio back ON?

Kusonjululiwe 4 191

My firefox browser has no sound. Google Chrome has sound. Problem appeared after scam attempt.

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had sca… (funda kabanzi)

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had scam attempt just before no audio issue...not sure if that problem.

Kusonjululiwe 4 132

Videos not playing

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also… (funda kabanzi)

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Kusonjululiwe 3 110

Firefox Windows 音频设备图形隔离(audiodg.exe) 内存泄露

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露, 复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测… (funda kabanzi)

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露,

复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测是firefox问题, 使用microsoft edge尝试复现,无此问题

Kusonjululiwe 3 332