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Video playback in Firefox freeze image, but audio continues

I'm having this weird issue where youtube videos will play fine as long as I don't seek the video. If I do seek a couple of times, the image will freeze but the audio con… (funda kabanzi)

I'm having this weird issue where youtube videos will play fine as long as I don't seek the video. If I do seek a couple of times, the image will freeze but the audio continues. The subtitles also continue if enabled. Firefox Release 134.0.1--January 14, 2025 Fresh install from Flatpak. No addons installed.I have tried both on and off hardware acceleration but the issue still persists even in troubleshoot mode.But no problem with other firefox based browsers like mullvad,librewolf,zen.

Issue video: https://youtu.be/sAQKVvYRJt0?si=K78ODZALg_YAV2Dx

Asked by ARNAB DAS 1 inyanga edlule

YouTube shorts playing in new tab

I just discovered today that when I click on a YouTube short and select open in new tab there are two sound streams playing about 3 seconds out of sync. This happened o… (funda kabanzi)

I just discovered today that when I click on a YouTube short and select open in new tab there are two sound streams playing about 3 seconds out of sync. This happened on my work machine today and on my home machine. When I switch to the Chrome browser this did not happen.

Asked by msowards 2 izinyanga ezidlule

Youtube Playback Issues

I've been having problems with Youtube. When I click on a video, it doesn't play and gives me the "If playback isn't starting shortly, try restarting your device.". Howev… (funda kabanzi)

I've been having problems with Youtube. When I click on a video, it doesn't play and gives me the "If playback isn't starting shortly, try restarting your device.". However when I mute the audio, it just starts playing perfectly fine without the audio.

Asked by TheCloudsOffical 2 izinyanga ezidlule

Try searching again with a different keyword, or browse our featured articles below instead.

I'm using the web version of the Discord app. The problem is that in the Firefox browser, when broadcasting the screen, the sound is not broadcast to the viewers. The so… (funda kabanzi)

I'm using the web version of the Discord app. The problem is that in the Firefox browser, when broadcasting the screen, the sound is not broadcast to the viewers.

The sound is not broadcast in any of the cases.: - during the demonstration of the application - only when windows are displayed - when displaying the entire monitor screen

Previously, there was no such problem in the Firefox browser. Please add an audio recording option if I want to showcase a screen from web applications such as discord.

If for some reason you give a negative answer, then please make this question publicly available in the "Ask a question" section. Perhaps Firefox browser users will see my question and will be able to help me.

Asked by Ram 1 inyanga edlule

Youtube audio

Youtube will not play audio. Game sounds work as well as running youtube on Edge, but not on Firefox. I have disabled hardware acceleration, made sure nothing is muted an… (funda kabanzi)

Youtube will not play audio. Game sounds work as well as running youtube on Edge, but not on Firefox. I have disabled hardware acceleration, made sure nothing is muted and even downloaded a soundfixer addon, but nothing works. This problem just began after a restart of my router and computer.

Asked by syvanders1 2 izinyanga ezidlule

Firefox does not play music or video with sound when the headphones are off

Hello! I'm connect my HUAWEI FreeBuds 5i to macbook. Listen some music, watch video on web without problem. When I put the headphones in the case, I realized that music o… (funda kabanzi)

Hello! I'm connect my HUAWEI FreeBuds 5i to macbook. Listen some music, watch video on web without problem. When I put the headphones in the case, I realized that music or video with sound doesn't play until I take them out and put them in my ears. Music and videos automatically stop playing. Video without sound is played normally. At the same time in Safari everything plays normally. Function "Forget device" didn't work for me.

How can this be fixed?

Asked by rostovtsev.vd 1 inyanga edlule

Video Flickering and Lag in Firefox

Hi everyone, About a month ago, I began experiencing issues with video playback. When I visit websites with videos (such as YouTube, news sites, etc), the videos often s… (funda kabanzi)

Hi everyone,

About a month ago, I began experiencing issues with video playback. When I visit websites with videos (such as YouTube, news sites, etc), the videos often start flickering, as shown in the screenshot. This flickering is accompanied by significant lag, which only stops if I scroll away from the video or navigate off the page.

I’ve noticed that disabling hardware acceleration in Firefox fixes the flickering issue, but it introduces bad screen tearing, which is also annoying. I’d prefer to keep hardware acceleration enabled to avoid tearing, but the flickering and lag make it unusable in its current state.

Has anyone else encountered this issue? If so, are there any known fixes or settings I can adjust to resolve the flickering while keeping hardware acceleration enabled?

Here’s what I’ve tried so far:

Updated Firefox to the latest version.

Updated my graphics drivers.

Cleared cache and cookies.

Asked by Bree 2 emasontweni adlule

Youtube player does not appear, only showing white

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing… (funda kabanzi)

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing. No matter what video I click, the same thing happens. The only workaround I have found is that if I go to a page with an embedded youtube video, and click the "watch on youtube" link that appears in it, it will load a youtube page that can play videos normally. I can use that page to navigate youtube and it will operate normally. However if I type in youtube.com or get to the site some other way, the issue happens where it is only white space. It is very frustrating.

Asked by verdant.rivertree 1 isonto elidlule

Last reply by verdant.rivertree 1 isonto elidlule

There is no sound broadcast when I broadcast my computer screen to friends.

I'm using the web version of the Discord app. The problem is that in the Firefox browser, when broadcasting the screen, the sound is not broadcast to the viewers. The so… (funda kabanzi)

I'm using the web version of the Discord app. The problem is that in the Firefox browser, when broadcasting the screen, the sound is not broadcast to the viewers.

The sound is not broadcast in any of the cases.: - during the demonstration of the application - only when windows are displayed - when displaying the entire monitor screen

Previously, there was no such problem in the Firefox browser. Please add an audio recording option if I want to showcase a screen from web applications such as discord.

If for some reason you give a negative answer, then please make this question publicly available in the "Ask a question" section. Perhaps Firefox browser users will see my question and will be able to help me.

Asked by Ram 1 inyanga edlule

video scrambling issues

I have recently upgraded my laptop to Windows 11 running the following; Edition Windows 11 Home Version 24H2 Installed on ‎12/‎16/‎2024 OS build 26100.2605 Experience Wi… (funda kabanzi)

I have recently upgraded my laptop to Windows 11 running the following;

Edition Windows 11 Home Version 24H2 Installed on ‎12/‎16/‎2024 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0

All of my videos from Lifeway, YouTube, even thumbnails on Etsy scramble the video making it unviewable. I contacted Dell and over a week we determined my hardware, software is not the issue. I switched browsers to Brave and Edge and these browsers did not have the same issues. Dell has requested I reach out to you.

Thank you, D Muennink 4324484749

Asked by D MUENNINK 1 inyanga edlule

Only some videos play without audio, only in Firefox

I've recently done a clean reinstall of Windows 11 and have noticed that, only for Firefox (134.0.2, build ID 20250120135430), a few videos playback without any audio, ye… (funda kabanzi)

I've recently done a clean reinstall of Windows 11 and have noticed that, only for Firefox (134.0.2, build ID 20250120135430), a few videos playback without any audio, yet the same videos play with audio when using edge as a comparison. Most (if not all) of these videos did play with audio in Firefox prior to this reinstall.

Firstly, I'm pretty sure this is not a windows sound mixer issue since many videos on the same page and tab play back with audio just fine in Firefox. The same goes for it not relating to the Firefox setting 'Speaker selection', under (burger) > settings > privacy & security > Permissions because videos of different formats (or using different players) on the same page play back audio fine. The tab is not muted. Again, some videos on the same browser tab play audio fine; some of a particular format or player only play the video, while missing the audio (and where Edge plays the same video with audio).

Another common and potentially relevant issue I've seen is that, this being a 'Windows 11 N" install, it was initially missing the settings > system > optional features > Media feature pack, but that is now something I've successfully added. I should add that windows did report problems when I initially tried to add the media feature pack but, after a very long delay, it eventually appeared to succeed when I ran a couple of DISM incantations that I think ended with - "dism /online /add-capability /capabilityname:Media.MediaFeaturePack~~~~0.0.1.0"

I have the 'Play DRM-controlled content' setting enabled.

Comparing the Firefox vs Edge video playback on this video test page - https://tools.woolyss.com/html5-audio-video-tester/ I get the following results (don't know how to get it formatted/aligned correctly, sorry) -

                           FF vid    FF audio    Edge vid    Edge audio
av1-opus-sita.webm          Works     Works       Works       Works
vp9-vorbis-spring.webm      Works     Works       Works       Works
vp8-vorbis-sintel.webm      Works     Works       Works       Works
avc-aac-nerdist-friends.mp4 Works     MISSING     Works       Works
avc-aac-big-buck-bunny.m4v  Works     MISSING     Works       Works
avc-mp3-sita.mov            Works     Works       Works       Works

And perhaps also relevant is that there's also a difference in the audio-only samples further down the table on the same page -

                   FF audio   Edge audio
audio-sample.mp3    Works      Works
audio-sample.weba   Works      Works
audio-sample.ogg    Works      Works
audio-sample.opus   Works      Works
audio-sample.flac   Works      Works
audio-sample.wav    Works      Works
audio-sample.m4a    FAILS      Works
ac192.mp3           Works      Works
spoonradio-hd.aac   FAILS      Works
audio.opus          Works      Works

Also, every 'v.redd.it' / reddit-video-player video plays the video fine but has no sound when using Firefox but plays both sound and video fine with Edge. Here's one for example - https://old.reddit.com/r/funny/comments/1i7y1nr/rock_paper_scissors/

I've seen lots of similar (but not identical) issues on Firefox video with no audio problems with suggestions a few things to try. In addition to what I've already mentioned above, I've tried the following without success -

- Restarting Windows - Restarting Firefox - Restarting Firefox with addons/extensions disabled - 'about:support' > Refresh Firefox - 'about:support' > Clear startup cache - (hamburger) > more tools > task manager > (click the little profile icon for the page playing the video) - I've checked the settings suggested here: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#w_check-some-firefox-settings

I realise it may be possible to side-step this problem by flailing around with more drastic work-arounds like trying a clean re-install of Windows or a full uninstall and clean of Firefox, but that doesn't really help figure out the problem, which leaves the possibility it could easily happen again to me or others when it might be something that can be more properly fixed or guarded against in Firefox itself, so I hope someone can suggest what might be done to home in on identifying the cause of the problem and so learn whether a more precise fix can be employed.

Asked by Ernie_Gurney 3 emasontweni adlule

Last reply by Dave 4 ezinsukwini ezidlule

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (funda kabanzi)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 2 emasontweni adlule

Last reply by markwarner22 2 emasontweni adlule

How to Change Firefox to HD

Hi,I watching Iprime Movies & Many other Streaming Services A Notice appears on the screen ,Change youe provider(likes of Firefox) to Hd Please assist Thank you Darry… (funda kabanzi)

Hi,I watching Iprime Movies & Many other Streaming Services A Notice appears on the screen ,Change youe provider(likes of Firefox) to Hd Please assist Thank you Darryl

Asked by smithassoc 2 izinyanga ezidlule

Last reply by smithassoc 2 izinyanga ezidlule

Facebook Messenger Video Call

For many years, I have been exchanging video calls on Facebook. Recent attempts to video call the same person I've been video calling for the past 3 years result in "yo… (funda kabanzi)

For many years, I have been exchanging video calls on Facebook.

Recent attempts to video call the same person I've been video calling for the past 3 years result in "your browser doesn't support video calls"

Have I been "hacked"?

Please explain.

Could a real person answer this question for me, please? Thank you.

Asked by Mike Sibio 2 izinyanga ezidlule

Last reply by markwarner22 2 izinyanga ezidlule

Media that requires quicktime, not playing

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it, however, after uninstalling quicktime, the browser plugin did not… (funda kabanzi)

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

Asked by Paul McFarlane 1 inyanga edlule

Last reply by Paul McFarlane 1 inyanga edlule

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (funda kabanzi)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 1 inyanga edlule

Last reply by James 1 inyanga edlule

Video Player Footage Freezes When Tabbing Into a Game Window

In the last couple weeks i've encountered an issue where video footage, but not the audio or the video progress itself, will freeze if I tab out of Firefox and into a gam… (funda kabanzi)

In the last couple weeks i've encountered an issue where video footage, but not the audio or the video progress itself, will freeze if I tab out of Firefox and into a game window.

Here's a video showing the issue

Like shown in the video, It only seems to affect Firefox and not other browsers, and it only happens when I switch to a game window, not other tabs. It should also be noted that although the video only shows YouTube footage, this issue affects every player I've tested it on.

I've tried this both with and without extensions enabled, as well as just about every video player related config in the about:config page, and with both hardware acceleration on and off, still with no luck resolving the problem.

If anyone has had a similar issue and managed to fix it, help doing so for myself would be much appreciated.

Asked by shibe 3 emasontweni adlule