Firefox has been running smoothly for the last 6 months. Recently I started receiving Firefox Crash Reporter dialog boxes when opening the app. The app never opens, but I… (funda kabanzi)
Firefox has been running smoothly for the last 6 months. Recently I started receiving Firefox Crash Reporter dialog boxes when opening the app. The app never opens, but I receive three crash reporter dialog boxes.
What I have tried:
Repair
Reinstall
Deleted every Mozilla folder in App cache and other device locations. Did another reinstall. App never loads and I receive a crash report.
Updated Windows. Restarted laptop. Etc. Everything else on the device runs perfectly.
BuildID: 20241209150345
CrashTime: 1734010834
InstallTime: 1734010218
ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","mozglue.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CRYPTBASE.dll","bcrypt.dll","crypt32.dll","version.dll","fltLib.dll","ucrtbase.dll","KERNELBASE.dll","bcryptPrimitives.dll","rpcrt4.dll","msvcrt.dll","sechost.dll","kernel32.dll","advapi32.dll","ntdll.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]}
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1734010834
SubmittedFrom: Client
Throttleable: 1
UptimeTS: 0.0
Vendor: Mozilla
Version: 133.0.3
WindowsErrorReporting: 1
This report also contains technical information about the state of the application when it crashed.
