I-Firefox Community Forum

So for three days now, my firefox constantly crashes. I would be reading a story online or watching a video on Youtube and then it will suddenly freeze. In videos, it'll still play the sound but the screen will freeze. I can't pause or stop it. Then either Firefox crashes and closes or I have to close it for it to stop. Sometimes, when I try opening it again, it still won't open. I used to have 50 tabs open and never ad this issue. After this, I closed all the open tabs, even deactivated a bunch of extensions, run malware detection, and still the issue continues. I don't know what the problem is. I even followed instructions and deactivated hardware acceleration options in Performance. And I have all AI options turned off too. The app also recently was updated.

crash report bp-e455fd8b-e30b-4cdc-811a-346ac0260607

When I open Firefox for the first time after logging in to my macbook, after a few minutes, a second Firefox icon appears in the dock at the bottom of the screen. Why is this happening (only started a few days ago)? And how do I stop it?

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

I keep having an issue on my desktop of every new tab I open crashing. I can access the homepage, but if I put anything into the search bar, the screen goes to "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." And when I try to restore the page, it brings me back to that screen again. I couldn't even access Mozilla Support on my desktop to report this, I am on this site through my phone.

Started using Netscape and been with Firefox ever since it started. For the last few months, I find that my Draytek 2866Lac router randomly crashes and resets itself when I am using Firefox. I cannot pin it down to opening any particular website but it seems to be related to opening a new tab / link. I have FF set to open new tab automatically and no extensions (other than British English) are in use. Using FF, I can seldom go more than 5 -6 hours between resets. Not using FF, I have now managed 2 days constant uptime on the router - which is a fantastic change! Is there something peculiar with my system and any ideas how I can get stability again please?

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut down firfox through task manager to get the browser to work again. I have 139.04 which is the latest update for Firefox

A message to Mozilla if this is a bug how about fixing the problems that some people are having instead of consintration on implementing AI into Firefox as I want a browser that doesn't and isn't link to AI as many other people do as well as some if not most of us are sick to ther back teeth with everything having AI installed with in the programs.

My tabs crash all the time. Sometimes it'll go a while without crashing, other times it's literally every two seconds. Particularly if I'm doing anything that doesn't autosave. Thanks. Sometimes it's just whatever tab I'm on (or occasionally I'll click on one I've had open in the background only to discover it crashed at some point, other times (and not infrequently!) it crashes the entire browser. Sometimes when it does that, it also logs me out of everything for no particular reason as a little sadistic cherry on top. The passwords are still saved I'm just logged out of EVERYTHING. A few times, it seemed to have made my bookmarks go away, but force-stopping it and re-entering made them reappear, so they weren't deleted. I don't know what's going on but I'm at my wit's end. The crash reports mostly just say EXCEPTION_ACCESS_VIOLATION_WRITE (I haven't checked every single one individually since there's too many, but the ones I've clicked on all say that as far as I recall). If this keeps up I'm going to have to switch browsers or something because I'm actually losing it.

Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates crashreporter which files the report. Any clues? Nothing changed on the system except for Firefox.

Dear Mozilla Support Team,

I have downloaded Firefox through the official website and I have installed it through the terminal for Chromebook's Debian Linux.

I have a Chromebook c214ma with a Intel Celeron 4020 with 4 GB ram every single browser on my machine works properly just Firefox keeps closing and crashing

Kindly fix this issue

Regards,

Pranav

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Hello,

I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialog for a PDF file, the browser freezes and no longer reacts to anything. I had to kill the process manually and try again. I have then downloaded the PDF and opened a different application to print it - that worked fine. Is this a known issue with Firefox? Does anyone have an idea how to fix this?

I already tried resetting the printer settings in the browser, but that did not change anything.

Thanks, Stefan

Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to shut down even with "force quit." What can I do?

Following https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

Crash Reports (Newest to Oldest, starting with troubleshoot mode: https://crash-stats.mozilla.org/report/index/bp-c5831b14-736e-4a37-a0f5-9eb170260310 https://crash-stats.mozilla.org/report/index/bp-ed2fcada-4566-4a83-9adb-5554d0260304 https://crash-stats.mozilla.org/report/index/bp-74a45b0c-663a-4c0d-981a-460cd0260304 https://crash-stats.mozilla.org/report/index/bp-98feeed5-7fef-4c7b-aaa9-562930260303

Occurs since end February, so probably since 148.0-1 Always in the same place in libgio-2.0.so.0

I will try to roll back to 147.0.4-1

I upgraded my Dell PC to Windows 11 yesterday via Windows Update, since support for Windows 10 is ending. Now Firefox crashes often when I close the browser. Everything works fine while I'm using Firefox, it's only when I close the browser that sometime later I will get a crash message on my desktop. I have tried uninstalling Firefox and reinstalling it, and the problem persists. From what I can tell, there's some process which is ongoing after the browser is closed, which isn't terminating properly and that's why it's crashing. I have submitted several crash reports, but don't know how to post them here.[bp-2e2d8f06-4c87-43a6-8b32-b0f5a0251006]

When playing a YouTube video and attempting to open a new tab, Firefox consistently crashes. This was also occurring with Picture-in-Picture mode.

Has anyone else encountered this?

bp-a4692efd-4959-4507-84b4-a38f70260617

Firefox keeps crashing I've followed all steps, still crashing - memory / disk/ system/restart/troubleshooting I did have animaze installed but removed and still crashing

Above is latest crash report

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接