Kukhonjiswa imibuzo ethegiwe:

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (funda kabanzi)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Kusonjululiwe 8 1 25

I never kept or knew that I had a password for Mozilla and I have changed my passwords for so many different accounts over the years that it's very difficult to get my passwords and accounts back on track. I use Google and Mozilla

It's sort of difficult for me to explain. Other than I have used both Mozilla and Google. I have a Gmail account and a Proton mail account and I changed my email for Gmai… (funda kabanzi)

It's sort of difficult for me to explain. Other than I have used both Mozilla and Google. I have a Gmail account and a Proton mail account and I changed my email for Gmail by eliminating the last four digits of my social security number. Which used to be my Gmail address and I believe that I was using my last four digits for my proton mail account also? But to be honest I am not really sure of that? So to attempt to simplify my situation. [edited] @gmail.com is my email address for Gmail and I really don't know if I changed this for proton mail account also. I am definitely getting old. Because I will be 68 on the 23 of this month. And I remember the days when none of this even existed. So I am sure that there must be someone who can help me straighten this mess that I created out and please help me simplify my life again. Thanks to whoever reads this and replies. They have to understand that cell phones didn't exist for me and many others when I was young. Computers didn't exist as we know them then either. But obviously I have learned alot in my 68 years of existence.

Okugcinwe kunqolobane 1 71

Firefox on widows 11 sync can't be done

My firefox windows shows problem in sign in and when I try to sign in then it says your account is locked due to security reason, I don't know why is that. My firefox ID … (funda kabanzi)

My firefox windows shows problem in sign in and when I try to sign in then it says your account is locked due to security reason, I don't know why is that. My firefox ID is jamespaulsarkar@gmail.com

Okugcinwe kunqolobane 2 108

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have access… (funda kabanzi)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Ikhiyiwe 1 187

unable to update email associated with account

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because … (funda kabanzi)

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because the primary email has been defunct for years. (I have had no reason to enter the account since that time.) Therefore I cannot receive the code to allow me to add the email. How can I proceed? Thanks in advance. PS, please respond to my current email, which is [edited from public] @gmail.com; as the notification that there has been a response will go to the prior(defunct) email too! Thanks.

Okugcinwe kunqolobane 1 73

Google home page replaced by naturalcatchtuna.com

How can I delete www.naturalcatchtuna.com and restore www.google.com as my homepage. Did not access www.naturalcatchtuna.com but it has taken over my web page on Mozilla… (funda kabanzi)

How can I delete www.naturalcatchtuna.com and restore www.google.com as my homepage. Did not access www.naturalcatchtuna.com but it has taken over my web page on Mozilla.

Okugcinwe kunqolobane 2 30

Multiple Email Accounts

Good evening, I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide me… (funda kabanzi)

Good evening,

I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide me with a resource or guidance on how to set this up?

Thank you,

Okugcinwe kunqolobane 1 115

How do I update my email address

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email addr… (funda kabanzi)

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email address (no button beside the email). I can only add a secondary email, which is not what I want. Is there a way for me to update the primary email?

Kusonjululiwe Okugcinwe kunqolobane 1 163

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (funda kabanzi)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Kusonjululiwe 4 129

Can't login to my accounts on my browser

I reinstalled windows on my PC. I had to password reset because I forgot it and then it made my login back on my phone. I go through the login process on my phone and I f… (funda kabanzi)

I reinstalled windows on my PC. I had to password reset because I forgot it and then it made my login back on my phone. I go through the login process on my phone and I first get my Email verification then I get my Auth app and it tells me it was logged in, but doesn't actually log me in. It does this both on my phone and PC now so I am trying to get logged in on my phone to be able to bring my bookmarks over.

Okugcinwe kunqolobane 1 29