I-Firefox Community Forum

I have tried this on three different computers and last week it was working fine now I can't sign into my account on my new computer because I'm not getting a single mozilla confirmation email.

Not a single one. It's not been blacklisted or filtered or in my spam folder.

After I received a notification of a suspicious sign in from Brazil I attempted to change my password.

All went fine until after I received and entered the 6 digit OTC. When I clicked "Submit".... nothing. I tried to reset the password in a Private Window with the same lack of success. I can request the code, receive it via email, and enter it but am unable to submit it.

My account was accessed again from Jakarta and it now appears that the password was changed. On the Profile page it notes that the password was created 08/13/2026.

This is Firefox on Linux Mint 21.3

Since updating to 151.0.1 0 on MAC OS Tahoe 26.5 , every 6 digit TOTP entered posts error - "Use another authentication method"

I use same authenticator app on Safari - no issues.

For some reason I’m not receiving the email with my login code it was sent to [email removed]@outlook.com I’m just not getting and i need to log back into Firefox for some reason again after Mozilla told me this was fixed

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation code as expected. But I never receive a code on my e-mail. I tied many times, over the last days. I checked spam repeatedly. I added accounts@firefox.com to my contacts. What could be the problem? What can I try?

I was logged out on my iphone's mozilla vpn, and when I tried to log back in, it requests a confirmation code that it never sends out. I tried to log in to my firefox account on my desktop as well, and it behaves the same. I never receive an email with a confirmation code.