I-Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hi,

The Mozilla VPN seems to have a hard time with the wired connection (or rather the opposite). As soon as the VPN is on, the connection stops working. The VPN do not recognize the wired connection, either.

There doesn't seem to be a mention of Ethernet connection anywhere in the FAQs.

Question: is the Mozilla VPN compatible with a wired connection?

Thank you!

Hi all,

I’m looking for help with a Windows taskbar issue. My taskbar refuses to auto-hide when I have a video in full-screen and a Picture-in-Picture video running simultaneously. It works fine with just one video, but the PiP window keeps the taskbar active.

Does anyone know if there is a setting or workaround to fix this behavior?

Thank you.

Hello!

I recently switched back to Mozilla Firefox as my primary browser, and I have been very happy with the switch. I was pleased (but not surprised) to see the new option to block AI enhancements. The first feature this blocks seems to be web page translations, which did surprise me. Web translation certainly predates LLMs. Is there a possibility an older translation feature might be made available for users opting out of AI? I know language is the specialty of these programs, so if you have not continued support for other translation options, I would understand.

Thanks! Elizabeth

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge, and the videos play smoothly there. I’m using Firefox version [insert version number] on [insert operating system]. I’ve already tried clearing cache, disabling extensions, and updating drivers, but the issue persists. Could you help me troubleshoot what else might be causing this?”

When I try loading certain sites while using Proton VPN i get the following error message: Server Not Found. If I disable Proton VPN and enable the VPN on Firefox the site come right up. Can someone please tell me why this happens and how I can make these load using Proton VPN?

can no longer access imdb.com - problem started after last firefox update - have tried everything - sometimes get message "Max challenge attempts exceeded. Please refresh the page to try again!" I refresh, but same problem. running Windows 11 - google search engine

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Why am I suddenly receiving this error message when signing onto explore.org live camera feed. Error message is "Playback isn't supported on this device". i am able to play other videos on you tube,etc. How can I fix this?