New AI Side Bar

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on th… (funda kabanzi)

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on the left and I don't want it. Can you please make it so we can remove it and looking around the internet, I know I'm not the only one with this opinion.

Asked by wellseyuk 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (funda kabanzi)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Asked by address2011 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

Internet Download Manager (IDM)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no… (funda kabanzi)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Asked by lps5005 1 isonto elidlule

Last reply by markwarner22 1 isonto elidlule

Remove left side bar

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings bu… (funda kabanzi)

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings but can't seem to find a way to remove it completely. I've also attached a screenshot. Any guidance would be appreciated. Thanks!

Asked by Andrew 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Accessing Documents through Google Drive using Firefox

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and the… (funda kabanzi)

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

Asked by bloodrose_13 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (funda kabanzi)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 3 izinyanga ezidlule

Last reply by ThePillenwerfer 3 izinyanga ezidlule

How to disable permanent sidebar in the browser?

Hi, I have a sidebar that appears to be permanent and I cannot make it go away. I opened firefox, went to reopen the previous session tab with control + shift + t, and … (funda kabanzi)

Hi,

I have a sidebar that appears to be permanent and I cannot make it go away.

I opened firefox, went to reopen the previous session tab with control + shift + t, and my fingers slipped and hit the wrong combo of buttons.

Then this thing appeared. This sidebar. I looked for similar questions on the topic, but it is not the history or bookmarks sidebar that pops up from control + h or control + b. I love hotkeys.

So my question is, how do I disable the dang thing?? I tried going into custom tools, I tried looking into settings, but I really cannot find this. And it seems that other issues are usually to due with bookmarks/history sidebars - which I don't believe to be the issue here..

Any help is greatly appreciated!

It's the sidebar on the left in my image if that provides any further info!

Thanks :)

Asked by max 1 isonto elidlule

Last reply by TyDraniu 1 isonto elidlule

primary password

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does… (funda kabanzi)

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

Asked by fsandy9 3 izinyanga ezidlule

Last reply by TechHorse 3 izinyanga ezidlule

My firefox across platforms has changed from English to displaying results in French.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to … (funda kabanzi)

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

Asked by daedalus_wren0 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Sidebar in Windows 11 Pro

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 P… (funda kabanzi)

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 Pro. I can find no button that allows me to either delete it or prevent it from opening. For heavens sake, not everyone wants all this stuff. I just want a great browser with minimal things to have to deal with. It is irritating to have to deal with this when there appears to be no simple solution to get rid of it. I do not feel comfortable with having to try to delete a profile element. Just give me the button to say I don't want it showing up when I open Firefox on my computer. It can't be that difficult. I use the menu bar at the top of the page to deal with bookmarks. I don't need a sidebar. Give me the option to get rid of it. It will always be there to hit the button on again if I choose to but I know I never will. It interferes with my page. If it isn't fixing something that is broken, and you want to try new things, fine. But give me the option to delete it from my experience.

Asked by wordperfectqueen 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Procedure entry point & couln't load XPCOM errors

Hello, I'm receiving the following errors on my Firefox browser: Procedure entry point & couln't load XPCOM. I still have the old icon on my laptop, but I download… (funda kabanzi)

Hello,

I'm receiving the following errors on my Firefox browser: Procedure entry point & couln't load XPCOM. I still have the old icon on my laptop, but I downloaded a new icon/app, and it doesn't have any of my passwords or favorite pages. Is there any way to access my old Firefox browser?

Thank you

Asked by melon25 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

New tabs crashing

Hi, having an issue where new tabs crash while browsing. Will be fine for 30 minutes or so but opening a new tab/clicking on a bookmark leads to Gah. Your tab just crash… (funda kabanzi)

Hi, having an issue where new tabs crash while browsing.

Will be fine for 30 minutes or so but opening a new tab/clicking on a bookmark leads to Gah. Your tab just crashed.

Using a working tab is OK as long as I stay on the same site.

All drivers are updated.

Once it happens, I close my browser and I am then fine for a while.

Removed all themes/add-ons in case of conflict but still same issue so re-added.

Any advice appreciated.

Asked by aidan8 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

Google search causes tab to crash

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in ot… (funda kabanzi)

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in other browsers but not in non-private browsing in Firefox. I have tried disabling extensions, add ons, etc. Nothing seems to help. This started happening a few weeks ago with any YouTube page also. How can I fix this? If I can't I will stop using Firefox as I cannot function like this. Please advise!

Asked by Susan Oakes 5 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

some shades of white have purple tinge

Some shades of white have a purple tinge to them. The amazon logo, certain themes, and other websites are slightly purple. This is only an issue in firefox, not any other… (funda kabanzi)

Some shades of white have a purple tinge to them. The amazon logo, certain themes, and other websites are slightly purple. This is only an issue in firefox, not any other program or browser.

Asked by dashgayhartdata 5 izinyanga ezidlule

Last reply by Neil 3 ezinsukwini ezidlule