Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (funda kabanzi)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (funda kabanzi)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (funda kabanzi)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (funda kabanzi)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 4 emasontweni adlule

Last reply by cor-el 3 emasontweni adlule

Unblocking websites

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site … (funda kabanzi)

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Asked by grov10 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (funda kabanzi)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Asked by wisemagic1 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

FireFox Will Not Open Protective Browser

When trying to open my protected browser with firefox I keep getting "Firefox is already running, but is not responding. The old Firefox process must be closed to open a … (funda kabanzi)

When trying to open my protected browser with firefox I keep getting "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I have refreshed and re-installed Twice! I have followed the instructions to go to file (using %APPDATA%\Mozilla\Firefox\Profiles\) and make sure it is NOT Read-Only and to delete the parent.lock in it. Yet it keeps going to Read-Only and the parent.lock keeps re-appearing. The day before everything was working. I have tried Protective Browser with other browsers and it works. 1. Why is the Protective Browser not working? 2. Why is the File going to Read-Only and 3. Why is the parent.lock keep returning? Thanks

Asked by jeffrsprime 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Blocked confirmations on website; now website doesn't work.

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific actio… (funda kabanzi)

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific action. I got annoyed with the dialog and clicked the included "Don't allow this website to show prompts anymore" box when I hit OK. But now it won't perform any action that requires you to hit the OK in the prompt, so I need to make the dialogs come back so I can do my job. I can't find any setting anywhere in the browser that I have actually disabled or changed by hitting the box in that prompt.

Asked by Adam Wright 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

Firefox window animations in MacOS

Hello! I use Mosaic, a window manager utility, for macOS. With a hotkey, I can move or resize a window according to a preconfigured grid. This always has worked great … (funda kabanzi)

Hello!

I use Mosaic, a window manager utility, for macOS. With a hotkey, I can move or resize a window according to a preconfigured grid.

This always has worked great with all different applications, and only in the past couple of months it stopped working with Firefox.

It appears to be related to the way Firefox is does animation of resizing or window movement. My hotkeys no longer have the effect on the Firefox window moving.

This is disruptive enough to my workflow that I have switched to Chrome, which doesn't have the same issue. I really am not okay with this solution, as Chrome is the worst for a software developer. Tab and session management in Firefox is the absolute best and I want to come back to FF.

Is there any way to completely disable whatever window animation features have recently been added to Firefox?

Asked by jason142 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule