• Kusonjululiwe

I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (funda kabanzi)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Asked by TomeQ_537 5 izinyanga ezidlule

Answered by TomeQ_537 5 izinyanga ezidlule

  • Kusonjululiwe

Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (funda kabanzi)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

Asked by David K 1 inyanga edlule

Answered by Paul 1 inyanga edlule

  • Kusonjululiwe

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (funda kabanzi)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Asked by jules 3 izinyanga ezidlule

Answered by Logosor 3 izinyanga ezidlule

  • Kusonjululiwe

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (funda kabanzi)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Secure Connection Failed The connection to the server was reset while the page was loading.

Secure Connection Failed The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity … (funda kabanzi)

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by rohul.brac79 2 izinyanga ezidlule

Answered by rohul.brac79 2 izinyanga ezidlule

  • Kusonjululiwe

Tab Groups Disappear after Save/Close

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs. Here's what I did: I created several … (funda kabanzi)

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs.

Here's what I did: I created several groups by right-clicking and added tabs to each of the groups. Since it appears that only way to collapse a group is to "save and close group," I closed each group. Now they are all gone. When I right-click to create a new group or "add tab to group," the closed groups are nowhere to be found. Plus, I do not see a "list all tabs icon" on my toolbar to reopen the grouped tabs, which is what [article] says should happen.

Suggestions for making this work?

Asked by Mitch 2 izinyanga ezidlule

Answered by Mitch 2 izinyanga ezidlule

  • Kusonjululiwe

Keep Bookmark Folders Open

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after mid… (funda kabanzi)

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after middle clicking each link 1 at a time. I can't open the entire folder - there are 100+ and say I want to open 10.

Is there a way to keep the bookmark folder open while I open each link in new tabs?

Thanks!

Asked by Thomas DiPasquale 17 amahora adlule

Answered by TechHorse 11 amahora adlule

  • Kusonjululiwe

Disable Group Tabs

Hello, I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them. I've tried to change the v… (funda kabanzi)

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Asked by DreaSpirit 2 izinyanga ezidlule

Answered by Agent virtuel 2 izinyanga ezidlule

  • Kusonjululiwe

How to get rid of these "search" results in the URL bar?

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference. Thanks … (funda kabanzi)

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference.

Thanks

Asked by whitedavidp 3 emasontweni adlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Kusonjululiwe

Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable… (funda kabanzi)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Asked by Myra 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

How to restore bookmarks from a bookmarksbackup .jsonlz4 file on a mac

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups.… (funda kabanzi)

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

Asked by jYOW 2 emasontweni adlule

Answered by jYOW 2 emasontweni adlule

  • Kusonjululiwe

Unable to log into Google account after latest update

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support … (funda kabanzi)

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support page, which asks me to delete cookies and cache contents. Deleting those does not help.

Please help!

Asked by altquixote 2 emasontweni adlule

Answered by altquixote 2 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

What happened to right click (on a photo or graphic) to View Image Info?

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this po… (funda kabanzi)

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this point I maintain 3 websites.. Here's one of them: https://www.pbl-sn3.com As you will see there are many pages involved.. I used to able to right click on a photo or graphic and Firefox would tell me what it was, its filename, and even it's size.. But no more.. This was a really handy feature that kept me a Firefox user ever since I discovered Firefox..

Now, instead of right clicking on it (so I can find it easily on my PC using a great little program called "Everything" (see https://www.voidtools.com/ which is amazing in its own right..), I'm stuck viewing the Page Source, finding the file in all the jumble of code, etc. etc. etc... (Yeah, I can right click on the image and open it in a new tab, but it tells me nothing about its SIZE either.. Dang!

So am I the only guy that's ever complained about this? (I recently downloaded Google Chrome which appears to be a less-than-perfect knockoff of Firefox and also lacks this "feature".. But my bank likes it whereas they would no longer allow me to do online banking with Firefox.. A pesky but unrelated issue here, I know..)

Anyhow, if there's a quick fix for my problem, I sure would appreciate a how-to implement it! Thanks for "listening"! - Ol' Bill in California

Asked by Ol' Bill 6 izinyanga ezidlule

Answered by Ol' Bill 6 izinyanga ezidlule

  • Kusonjululiwe

Set "Share the screen" permission via Group Policy

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for… (funda kabanzi)

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for setting this permission. Specifically, to block it for all sites with an explicit allow list.

The "Preferences" option won't suffice as permissions are stored in permissions.sqllite and are not part of the about:config preferences. The "Permissions" grouping lacks... the majority of the possible site permissions as well.

Asked by Pizzor 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

Docusign

Using Firefox on Windows 11 I cannot access DocuSign files. I need to send a form to an on-line bank and want to use the DocuSign function. When I click on that option … (funda kabanzi)

Using Firefox on Windows 11 I cannot access DocuSign files. I need to send a form to an on-line bank and want to use the DocuSign function. When I click on that option on the site all that displays on the screen is DOCUSIGN but the feature doesn't show. I tried turning off security addons such as Privacy Badger and Ghostery but that didn't help. I can get to the feature using Edge but I really don't like using that. Is there a setting that I've missed that may cause the disconnect?

The generic DocuSign site it https://powerforms.docusign.net/. Any other details in the URL I used refer to my bank and the account, so I am not including that information.

Thank you.

Asked by crl4242 3 emasontweni adlule

Answered by jonzn4SUSE 3 emasontweni adlule

  • Kusonjululiwe

This video is either unavailable or not supported in this browser. (Error #4000)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop … (funda kabanzi)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop

Asked by andrewp28 3 emasontweni adlule

Answered by andrewp28 3 emasontweni adlule