Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

I don't have access to the email listed in preferences (under sync next to manage account and sign out) but when I click manage account it shows an entirely different email with no secondary email listed at all.

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. … (funda kabanzi)

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. What email would I be signing out of and which email is synced with all my tabs and history? I don't want to lose access to all the saved options and sites and everything attached to my desktop browser but I don't have access to the first email listed.

Asked by zachgeller 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Can't get Firefox Multi-Account Containers to sync - is there a way to transfer the container config one time?

I'm moving to a new computer and installed Firefox. I've done a sync and everything moved over except for my container settings/configuration. On the new Windows PC, the… (funda kabanzi)

I'm moving to a new computer and installed Firefox.

I've done a sync and everything moved over except for my container settings/configuration.

On the new Windows PC, the Firefox settings look like this: If I go to the Sync settings for Firefox: about:preferences?entrypoint=fxa_app_menu#sync It says: You are currently syncing these items. But Containers is not on the list.

If I go to the General settings for Firefox: about:preferences#general It says: Enable Container Tabs is checked but greyed out.

If I go to the Firefox Multi-Account Containers settings, Enable synchronisation is checked.

If I can't get sync to work, is there a file I can copy from the old computer and move to the new one that has all the Container conifguraiton details?

Thanks

Asked by JoeFF 2 izinyanga ezidlule

"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (funda kabanzi)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 3 ezinsukwini ezidlule

Last reply by Darren 2 ezinsukwini ezidlule

  • Okugcinwe kunqolobane

Firefox account

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox… (funda kabanzi)

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

Asked by goddammitpleasehelpme 6 izinyanga ezidlule

Last reply by goddammitpleasehelpme 6 izinyanga ezidlule

  • Kusonjululiwe

Syncing on multiple computers

Hi, I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's t… (funda kabanzi)

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

Asked by jessee8991 5 izinyanga ezidlule

Answered by jonzn4SUSE 5 izinyanga ezidlule

old foxfire toolbar

i got a new computer and could not remember the old password to my foxfire account the email was [email]@wisperwireless.com and that is not available at this time. when i… (funda kabanzi)

i got a new computer and could not remember the old password to my foxfire account the email was [email]@wisperwireless.com and that is not available at this time. when i tried the phone number it said it was not the right one and i have had it for years. when i got the new computer i tried to sinc it and it did but not with that information with the new account. Any other way i can get the old toolbar icons back

Asked by Troubledspirit53 3 izinyanga ezidlule

Last reply by Dropa 3 izinyanga ezidlule

  • Kusonjululiwe

Missing saved password

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please ad… (funda kabanzi)

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please advise how I may retrieve my password that I have saved.

Asked by cik.zaraa 1 inyanga edlule

Answered by Paul 1 inyanga edlule

Mozilla account password incorrect and 2fa / backup code incorrect

Let me start off with I've read https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication I use a password manager and when I tried to sign in i… (funda kabanzi)

Let me start off with I've read https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication

I use a password manager and when I tried to sign in it told me the password was incorrect. Little bit concerning, I reset it. Things are going good. It asks me for my 2fa. I enter it. Incorrect. I try it again. Incorrect. Third time. Incorrect. I make sure both my devices' time is correct. They are. I try a separate device. Same issue. I go grab my USB with my backup codes. I put them in. Backup authentication code not found.

And according to the article I'm basically being told to go sodomize myself as Mozilla doesn't provide any support outside of community support.

Is there anything that can be done?

Asked by noreply4 4 emasontweni adlule

Last reply by willjoe24421 3 emasontweni adlule

Lost passwords after update

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profile… (funda kabanzi)

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profiles) had the missing password data.

I have key and logins.json folders on my computer and I have most of my saved passwords on a mozilla firefox account on my ipad. It's the same login profile but they are not sync'd and I am afraid sync-ing will delete the passwords.

How can I get the json passwords or the ipad passwords onto my most updated version of firefox?

Asked by ausjia13 1 isonto elidlule

Last reply by Terry 1 isonto elidlule

  • Okugcinwe kunqolobane

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (funda kabanzi)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 2 iminyaka edlule

Last reply by Dale 2 iminyaka edlule

  • Okugcinwe kunqolobane

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (funda kabanzi)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer 2 iminyaka edlule

Last reply by Kris 1 unyaka odlule

  • Okugcinwe kunqolobane

Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (funda kabanzi)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (funda kabanzi)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by LEnS Amir 2 iminyaka edlule

Answered by LEnS Amir 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync issues

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What mi… (funda kabanzi)

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Asked by Martin 2 iminyaka edlule

Last reply by Sausad 1 unyaka odlule

  • Okugcinwe kunqolobane

Changing email address for Firefox Accounts

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match. Months ago I changed my email address with Firefox Accounts. I cu… (funda kabanzi)

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match.

 Months ago I changed my email address with Firefox Accounts.  I currently log in with the new email address and I only see the new email address under my account preferences.  But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account.
 Can anyone suggest if there is a way to change this or if there is something I am doing wrong?
 Thanks for any help!

Asked by larry83 2 iminyaka edlule

Last reply by lulaymarjorie@gmail.net 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Account is Locked

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still lo… (funda kabanzi)

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked.

I can't find the right place to ask for help. I'm hoping this is the right place.

Asked by furkan.uzumcu 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I get an account unlocked?

I am trying to setup an account and when I tried to do this it said the verification email was returned and locked the account. I have verified the email account works an… (funda kabanzi)

I am trying to setup an account and when I tried to do this it said the verification email was returned and locked the account. I have verified the email account works and it receives external emails, but I keep getting the message that the account is locked and if the email is valid to "let us know". Who and how do I let them know and get the account unlocked?

Asked by tim142 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule