I-Firefox Community Forum

I am using the latest version of Firefox and I can not log on to facebook.com and I get a graphic with Oops somthing went wrong (see image). This has started happening in the last couple of days since I updated Firefox..

I can login in Chrome without a problem I have disabled all add ons My cache has been cleared My history is removed when I exit Firefox. I have not changed any firewall settings.

Is anyone else having this problem?

Over the past two months, Firefox has asked me to enter my master password more than once... I don't know if this is normal. I know I'm supposed to enter my password when I log in, but after 5 minutes it asks me again. I don't think this is normal.

Could you please comment on this.

Thank you in advance for your support.

Sincerely,

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

A few days ago, trying to free up some memory and improve my computer's performance, I deleted the cache and tracking cookies from Firefox (using AVG TuneUp). Since then, I can only load a certain, variable number of tabs and/or pages without every new or reactivated tab or page claiming to have crashed (although about:crashes says that no reports have been submitted). Restoring those pages seems impossible without restarting Firefox or the whole computer. The problem persists in Troubleshoot mode, but as far as I can tell doesn't affect Chrome, although that used even more RAM. I've tried culling open tabs (of which I still probably have far too many, but it's never been an issue before), using the OneTab extension to reduce them to lists of URLs, disabling and re-enabling hardware acceleration, updating Firefox, checking for file corruption and RAM errors and even uninstalling and reinstalling the program, but nothing's worked so far. What might be going on, and what else can I try?

Ok for some reason any of my browsers tabs are crashing I just do whatever it is whether i search or watch movie and after some time 'Gah! your tab crashed' and it's pretty annoying, my discord happens to restart it self and I've exhausted literally anything from re-installing, deleting caches folders absolutely anything.

https://crash-stats.mozilla.org/report/index/a84fe228-d9f4-422d-becf-0e2ed0250414 https://crash-stats.mozilla.org/report/index/f44d9f6f-db4a-4596-926d-d08710250414

I've uploaded my latest 2 crashes and hopefully someone can read it and let m know about anything, Thanks in advance!

I try to connect to gpx.studio and I get the message

"WebGL 2 is required to display the map."

then "Hmm. While your browser seems to support WebGL2, it is disabled or unavailable"

However, when I connect to the same site with Chrome everything works and the map is displayed.

What can I do ? Is it a problem of graphic card blocked by Firefox ?

Ordi Packard Bell EasyNote LJ75, Intel core I3, Window 7, Firefox 115 carte graphique : Intel(R) Graphics Media Accelerator HD

When I try to log into ssa.gov I get a Bad Request error. Every time, no matter how I access the website. Only have and use FireFox on my Windows 8.1 desktop computer with Malwarebytes. No problems with other sites. I've read what seemed relevant to my question on this forum, but nothing seems to fit. Thanks, Bernadine

Hi

When I browse to https://earthobservatory.nasa.gov/images/154162/clouds-hover-over-the-alaska-peninsula, I can play the shown video once.

When the video is about to start the 2nd time though, the log from the web developer tool says (see screenshot): ``` Media resource https://eoimages.gsfc.nasa.gov/images/imagerecords/154000/154162/ak_cloudwave_vir_20250407_anim.mp4 could not be decoded. clouds-hover-over-the-alaska-peninsula All candidate resources failed to load. Media load paused. clouds-hover-over-the-alaska-peninsula Media resource https://eoimages.gsfc.nasa.gov/images/imagerecords/154000/154162/ak_cloudwave_vir_20250407_anim.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) Details: virtual RefPtr<MediaDataDecoder::DecodePromise> mozilla::GMPVideoDecoder::Decode(MediaRawData *): mGMP not initialized ``` and the video shows the warning "No video with supported format and MIME type found.", although the video was successfully played the 1st time.

Note that the first four warnings in the screenshot already appear when loading the page, i.e. before playing the video the 1st time.

The same happens when all installed firefox plugins are disabled.

I am using firefox 137.0.1 (64 bit) on arch linux.

Thanks for help, Chris

Hallo everyone,

after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here.

The problem i have is that videos dont play if i mouseover the firefox window or tab i.E. on the windows taskbar. The video will only start to play if i click on the window/tab and that window/tab is the "active" one im looking at.

It worked fine before but some firefox update f***ed this up (and yes the official firefox updates are the only thing that changed), no i dont know which update it was because i didnt recognize the problem right away.

The autoplay option is set to allow media and audio.

The weird thing is that when i open a video in the vlc player and do the mouseover, everything works just fine. So my conclusion is that some setting was messed up on the new firefox version.

Some data of my pc, everything is updated: - Windows 11 Pro - CPU is AMD Ryzen 7 5800X3D 3,4GHz - GPU is AMD Radeon RX 7900XT - RAM is 32GB DDR4 CL16 - Internet is wired connection with 250K speed - Firefox Version is 137.0.1

Sorry for my bad english and thank you in advance.

This is from User: Paul C. I have posted about this issue before. Last week!

This problem has returned after the clean installation of Firefox again and Firefox did more auto-updates. See attached files from the search bar "Information con(circle with the letter i inside) says I do not have a secure connection! I am not choosing to have an insecure connection. I rely on my ISP, Firefox, Windows Defender, and my VPN to make sure I have a connection that is safe!

Windows 10(64) Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5737 Experience Windows Feature Experience Pack 1000.19061.1000.0

Firefox 137.0.1 64-bit

OS: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble Firefox: mint-001 -. 1.0 / 137.0.2 (64-bit)

When starting Firefox with a completely new generated profile, I still get following errors in the Browser console tool:

For example (see attachment): services.settings: UnknownError: IndexedDB: main/moz-essential-domain-fallbacks getLastModified() IndexedDB: The operation failed for reasons unrelated to the database itself and not covered by any other error code. Module: RemoteSettingsClient.sys.mjs:555

At this time using Firefox, I haven't configured a Firefox sync-account, to sync settings with the central stored profile on Firefox servers.

Solution: May it is helpful, that if a sync-account isn't configured by a user, these function calls should be suppressed by Firefox, in order to avoid these exception/error messages in Browser console. These error message are just irritating messages, as long as a sync-account isn't configured and activly used.

Hello,

I can no longer log into twitch, it says my browser isn't supported.

Before you say anything: I have the latest version of Firefox, I have disabled all addons, cleared all cache and cookies, even tried a complete, clean re-install. I can log-in in other browsers, just not in Firefox. I have disabled enhanced tracking protection as well, didn't work.

Does anyone have an idea?

Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox account, and have Firefox open on my android Phone. When I click on Sync on the phone, It says go to go to some address similar to firefox.com/Pair - but when I typed this exact address NOTHING happens ( I can't find it now, that page won't come up anymore.) I only get sent to the sync page of the web browser - When I click on add a device - NOTHING happens again. after 7-8 attempts, I FINALLY allegedly set up Sync using my email and password - but now I can't tell if anything is happening!?!

How will I know if things are synchronized? How will I access these bookmarks & history? Where do I look for it when in the Windows browser? NOTHING about this is evident or makes any sense. Nothing works as your instructions say it should. So here's my requests:

• • It would be REALLY helpful if someone would actually write out a description of what it Means to sync your FIrefox tabs and bookmarks across browsers - what is actually synced, and how can we access it? **

And my number one Question - **I have a LOT of bookmarks in "Collections" in Firefox on my Android phone. Can these 'Collections' be synced to the online desktop browser?** That is the main reason I want to sync in the first place - but I don't see Collections as an option anywhere in the Windows Firefox browser

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2.

Just upgraded to release/version 137.0.2. The first time I open Firefox each day it takes about 2 to 3 minutes for ANY website to load. Sometimes when a web page does eventually load none of the images display.

I have tried same websites using Google Chrome AND Microsoft Edge. Websites don't have problems loading using either of those 2 browsers unless I have Firefox open in another window. If they load slowly, as soon as I close Firefox, web page load quickly in Chrome or Msoft Edge.

Not a RAM problem because I typically have around 20% of my RAM being used.

Did not have any of these problems using Firefox version 137.0.1.

UPDATE: Thought maybe it was one of my add-on/extensions so I checked for updates. Four needed updating. Made the updates and website still no loading properly.

Hello there! I have Firefox on both my (Windows) laptop and (IOS) mobile device. Several months ago (January or February, maybe?) I had to delete Firefox from my laptop and reinstall it to fix an issue. No big deal. However, whenever I check my synced tabs on my mobile device, it still shows the tabs from before I uninstalled it on my laptop as well as the taps currently opened on my laptop. It appears as if they're two separate devices. I already checked the "Connected Services" section of my account settings, and my laptop does not appear twice. I was hoping someone could point me in the right direction of how to remove the previous version of Firefox from appearing on sync on my mobile device. TIA for any help!