Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
• Okugcinwe kunqolobane

Hello! I have huge problem, because I forgot my password to other account on Firefox and I have no idea how to get it back and I don't want to loose all my passwords and… (funda kabanzi)

Hello! I have huge problem, because I forgot my password to other account on Firefox and I have no idea how to get it back and I don't want to loose all my passwords and things on it, so I can't reset it. It would mean the world to me if You could help me.

I'm waiting for your answer, Thank you and have a nice day :)

Asked by monikagrochola9 1 unyaka odlule

Last reply by gspodo 1 unyaka odlule

• Okugcinwe kunqolobane

## Pop-up windows exceptions not working in private mode (Firefox 87.0)

Hi, After an update on Firefox 87.0 the pop-up exceptions defined are not working in private mode. A yellow bar appears that tells me that prevent the popups. If I choo… (funda kabanzi)

Hi,

After an update on Firefox 87.0 the pop-up exceptions defined are not working in private mode. A yellow bar appears that tells me that prevent the popups. If I choose to allow the popups with the button on the left of url then the url is added on exceptions/allowed window with a ^privateBrowsingId=1 marked in the url. However this is not persisted on a next run of firefox on private mode.

If someone have setup exceptions is there for a reason and should not be broken in private mode. I also cannot add ^privateBrowsingId=1 on my own in the url on the exceptions, as it appeared as %5 in exceptions and it does not work to allow pop-up.

Thanks

Asked by JenniferRhodes1 1 unyaka odlule

Last reply by VVG 1 unyaka odlule

• Kusonjululiwe
• Okugcinwe kunqolobane

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I t… (funda kabanzi)

Firefox can't load any page, including about:config and about:preferences. about:support is working. All menus and surrounding UI is working too, but, for example, if I try to open Preferences page from menu - it will not open, even new tab isn't created.

If I start firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 all works fine. Problem appeared after I accidentally used all of my laptop RAM with other app. Firefox didn't crashed, but after reopening this issue is began appearing.

I use Linux Mint 20, and apt-upgraded all packages (including firefox) right after this issue first appeared. I tried to: - restart browser (didn't work) - restart laptop (didn't work) - use different profile (didn't work) - use browser safe mode (didn't work) - clear caches (didn't work) - disable all extensions (didn't work) - use different versions: 75.0, 87.0, 82.0, freshly-compiled by myself (didn't work) - refreshing firefox (didn't work) - run firefox with MOZ_DISABLE_CONTENT_SANDBOX=1 (worked, but it's obviously unsafe and don't fix the root problem)

I found some issues and bugs that looks pretty similar to mine: https://support.mozilla.org/en-US/questions/1245935 https://support.mozilla.org/en-US/questions/1235332 https://support.mozilla.org/en-US/questions/1279656 https://bugzilla.mozilla.org/show_bug.cgi?id=1433065

Also, after closing firefox, it stays running in processes, and I can't open new window for 30 seconds or more after closing old window.

I think it's bug and problem is somewhere in firefox sources. Do you have any ideas, how can I fix this?

Asked by ivushkinalex 1 unyaka odlule

Answered by ivushkinalex 1 unyaka odlule

• Okugcinwe kunqolobane

## Import Bookmarks

So i have old Bookmarks. very old. The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know. If i import those .json file… (funda kabanzi)

So i have old Bookmarks.

very old.

The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know.

If i import those .json files there are none Bookmarks imported.....

The new shiny fancy format is json packed with lz4. Can i deactivate this? I do not want compression! Bookmarks are text, text can be packed, but no not in modern times. Modern Times require speed not space. Or in other words: I want the bookmarks seachable with my editor.... I have space for a few TB for bookmarks.

Asked by mail988 1 unyaka odlule

Last reply by mail988 1 unyaka odlule

• Okugcinwe kunqolobane

hola, necesito ayuda, estaba acostumbrado a utilizar los destacados recientes de el menú de librería; pero al actualizar Firefox a la edición 87.0, ya no estaban, y tengo… (funda kabanzi)

hola, necesito ayuda, estaba acostumbrado a utilizar los destacados recientes de el menú de librería; pero al actualizar Firefox a la edición 87.0, ya no estaban, y tengo que entrar al historial cada ves que los necesito, no abra alguna forma de volverlos a activar??? o necesito volver a la edición anterior???

Asked by ivanponce111 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

• Okugcinwe kunqolobane

## Firefox fails to recognize my GPU's but other programs and browsers recognize it.

Firefox fails to recognize my GPU's and uses my integrated GPU rather than my dedicated GPU. I'm using Kali Linux (usually alike Debian Sid on repository grounds), I'm in… (funda kabanzi)

Firefox fails to recognize my GPU's and uses my integrated GPU rather than my dedicated GPU. I'm using Kali Linux (usually alike Debian Sid on repository grounds), I'm invoking it using DRI_PRIME=1 environment variable because that's where my Radeon RX560 is but firefox opens with this warning on terminal:

[GFX1-]: More than 1 GPU from same vendor detected via PCI, cannot deduce device.

I've even tried nightly but it doesn't recognize the dedicated GPU either, my other GPU is a Radeon Vega 8. All other other programs on the system and even Chrome recognize my RX560. Using DRI_PRIME=4 (that's where my Vega 8 is located) launches the browser with the same warning and again uses the integrated GPU, I know which one is using because radeontop shows memory usage only on the integrated GPU.

I don't know if this isn't the right place to post this, if you know a better place please tell me. Thank you in advance.

Asked by samuelms2612 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

• Kusonjululiwe
• Okugcinwe kunqolobane

## Firefox fails to use some local fonts

After installing the Native MathML extension (to get MathML typeset equations on the Wikipedia, as suggested on mediawiki.org), all equations set by MathJax/MathML turned… (funda kabanzi)

After installing the Native MathML extension (to get MathML typeset equations on the Wikipedia, as suggested on mediawiki.org), all equations set by MathJax/MathML turned to using STIX instead of Latin Modern. I'd like them to stick to Latin Modern instead.

The only possibly related setting I've found is font.name-list.serif.x-math in about:config, whose value is Latin Modern Math, STIX Two Math, […]. I tried to manually change the font family specification of some text to see if Firefox could use Latin Modern Math to begin with, but apparently it can't (see first screenshot attached), while it loads STIX allright (second screenshot). Latin Modern is not the first locally installed typeface I haven't been able to use, but it's the first one I have really tried to (I don't remember which one the other typeface was).

My Latin Modern font comes from TeX Live 2019 installed using the TUG installer, not Fedora's package manager. fc-list | grep -i "latin modern math" returns /usr/local/texlive/2019/texmf-dist/fonts/opentype/public/lm-math/latinmodern-math.otf: Latin Modern Math:style=Regular. I'm running Firefox 87 on Fedora 33.

Asked by Fulan 1 unyaka odlule

Answered by Fulan 1 unyaka odlule

• Okugcinwe kunqolobane

## Firefox recent highlights disappeared after update in (manjaro - pop_os - Ubuntu )

'Hi firefox community i ve been using firefox since it's launch day and one of its feature i love is the recent highlights, it's make navigation easier for me, the last … (funda kabanzi)

'Hi firefox community i ve been using firefox since it's launch day and one of its feature i love is the recent highlights, it's make navigation easier for me, the last couple of days i updated firefox to the latest version and noticed that recent highlights disappear. my question is, is this happened to every one or just for me? i've also tried to check other distro's (pop os - Manjaro) and the problem is the same as in my Ubuntu machine

Asked by mostaahnaw 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

• Okugcinwe kunqolobane

## Homepage displayed in new window

Hello Mozilla community! yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard bro… (funda kabanzi)

Hello Mozilla community!

yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard browser (Firefox) like the search engine etc. It also changed the homepage. I always had the homepage pointing to my YouTube feed. I changed it back to it using the about:preferences#home method. Under "Homepage and new windows" I set the homepage to my custom URL and the home button works perfectly fine. Yet when I open a new window (with ctrl+n, not a new tab!) it also displays my home page (YouTube). It has never done that before and I cannot find anything in the settings to change that. I tried looking in about:config with browser.newtab but didn't find anything that seemed related to my problem. A couple of weeks ago I tried Firefox Nightly and I started it up and the homepage worked fine AND it didn't display it in a new window. It only did this after it synchronized the data with my Firefox account. Now my question is: How can I remove the the Homepage from a new window (and replace it with an empty page or the Firefox Home)? Thanks in advance for your suggestions!

Kindly Jay

p.s. I attached the Troubleshooting Information and I'm using Linux

Asked by Jay 1 unyaka odlule

Last reply by ·´¯·...¸>-)))º> ~dbben 1 unyaka odlule

• Okugcinwe kunqolobane

## URL Autocomplete

When I start typing in the Address Bar I get a few suggestions: first there are my bookmarks (one of which fills the address), then there are results from my search engin… (funda kabanzi)

When I start typing in the Address Bar I get a few suggestions: first there are my bookmarks (one of which fills the address), then there are results from my search engine. I like that. But let's say, for example, none of my bookmarks start with the letter 'z'. What I want to see when I type 'z' is the results from my search engine, like random popular words or sentences. Instead I receive some mainstream site that I never use, 'zooniverse dot org', followed by '-- Visit'. Is it possible to turn that off?

Asked by 28thpython 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

• Okugcinwe kunqolobane

## Firefox browser will not upgrade.

Firefox browser 52 is the version on my computer and was bundled with my version of the Linux operating system. I have not been able to upgrade. I was told that I might h… (funda kabanzi)

Firefox browser 52 is the version on my computer and was bundled with my version of the Linux operating system. I have not been able to upgrade. I was told that I might have to remove the browser and then install a later version, but Firefox, when bundled with certain versions of Linux, will not be completely removed, and then a new version of Firefox is impossible to install. I and others have experienced this in the past, so I need to simply upgrade the browser I have to at least version 57. Please give me instructions that will work. Thank you.

Asked by hunza 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

• Ikhiyiwe
• Okugcinwe kunqolobane

## Firefox suggestion to make built in Adblocker like in Opera browser

Dear Mozilla Community, I would like to suggest you to make built in adblocker in Firefox. For example Opera have this feature so we don't need install any extension. Pe… (funda kabanzi)

Dear Mozilla Community,

I would like to suggest you to make built in adblocker in Firefox. For example Opera have this feature so we don't need install any extension. People from Mozilla read subjects in support.mozilla.org? If not where I can send my suggestion?

P.S. I wanted to install Adblock Plus extension but I am afraid about safety so better option is to make built in adblocker to protect from malware. I think that this can be direction in good way.

Yours faithfully, Piotr

Asked by Peter 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

• Kusonjululiwe
• Okugcinwe kunqolobane

## Security risk with certificate

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk "Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem du… (funda kabanzi)

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk

"Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem durch die Website verursacht und Sie können nichts dagegen tun. Sie können den Website-Administrator über das Problem benachrichtigen."

That is what I did. I called that shop and told about that warning. The lady on the phone also went to the address, but she did NOT see that warning. She confirmed that her PC was OUTSIDE of sz-shop.de like mine.

So the problem is a potentially wrong warning? Or how can we explain that I see a warning and other people do not see it?

Asked by firefox jolexin 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

• Okugcinwe kunqolobane

## Move profile with extensions

Hi! I am trying to move FF profile with saved data such as extensions (anti-captha). Tried just copy a profile folder but not successful. It is not contains folder "ext… (funda kabanzi)

Hi! I am trying to move FF profile with saved data such as extensions (anti-captha). Tried just copy a profile folder but not successful. It is not contains folder "extensions". Please help!

Asked by primabris 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

• Okugcinwe kunqolobane

## Online banking

My online banking access used to work perfectly but does not worked any more. In the login process, it simply does not go any further without any error message. The lap… (funda kabanzi)

My online banking access used to work perfectly but does not worked any more. In the login process, it simply does not go any further without any error message. The laptop is the same as before. The only thing that has changed are updates to Firefox version 87.0 and Ubuntu version 18.04.5 LTS. On another laptop, the bank access still worked perfectly. I have tried to switch off all restrictions in the Firefox settings and to deactivate all add-ons, unfortunately without success. The bank couldn't solve the problem either, they just said it was probably due to the browser settings. Do you have any ideas? Thank you! Wolfgang

Asked by schwol 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

• Okugcinwe kunqolobane

## Screen Share Missing 64 bit linux

Screen Share is Missing in 64 bit linux version of Firefox. Do I need to be running 32 bit Firefox to be able to screen share during WebEx sessions?

Asked by stargeezer 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

• Kusonjululiwe
• Okugcinwe kunqolobane

## Creating folders in Firefox

My computer was updated with the latest linux and the latest firefox browser. I want to create folders in my bookmarks. All the help answers say to go to Bookmarks and cl… (funda kabanzi)

My computer was updated with the latest linux and the latest firefox browser. I want to create folders in my bookmarks. All the help answers say to go to Bookmarks and click on 'Menu'. That does not come up as an option. All I get is: Show all bookmarks; bookmark this page; bookmarks toolbar; other bookmarks. I can't find anything similar in tools, edit, or file. I also don't get 'Edit Bookmarks' like was in the last edition I had.

Asked by petro_08332 1 unyaka odlule

Answered by Terry 1 unyaka odlule

• Okugcinwe kunqolobane

## Firefox Crashing

While browsing https://www.mathrubhumi.com/ site, a warning will come "A webpage is slowing down your browser, what would do like to do, stop it or wait" Then system mon… (funda kabanzi)

While browsing https://www.mathrubhumi.com/ site, a warning will come "A webpage is slowing down your browser, what would do like to do, stop it or wait" Then system monitor shows a web content is consuming around 4.5 GB and firefox itself stopped the webpage. If the memory usage is higher the system will hang.

Asked by ggacvx 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

• Okugcinwe kunqolobane

## How to open kiosk mode without entering fullscreen directly.

As the subject stated, I'm desiring to achieve the result that I can run some webpage with the window containing only the page itself (without toolbar, address bar, etc.)… (funda kabanzi)

As the subject stated, I'm desiring to achieve the result that I can run some webpage with the window containing only the page itself (without toolbar, address bar, etc.). The --kiosk command line option is almost what I need but it will enter the fullscreen mode whatsoever. For instance, chromium has the --app option which is exactly what I want it to be. Thanks in advance!

Asked by Kienyew 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

• Kusonjululiwe
• Okugcinwe kunqolobane

## Firefox does not load any pages or settings or login for firefox account

Hi everyone, Thanks a lot for taking time reading this! :) I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, fir… (funda kabanzi)

Hi everyone,

Thanks a lot for taking time reading this! :)

I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox opens normaly after rebooting, remembered all tabs and my firefox account etc., but it's just not loading anything. I can still type in a web adress or something in the search, I can also still select the drop-down menu on the right ("Open menu") and select e.g. "Settings", but nothing happens afterwords. Same problem for all websites. Some of the main buttons are also not functional (refresh, back/forward). I attached a screenshot from the "empty" firefox (but not sure if that's of any help anyways ;) ).

I tested a couple of things so far, nothing helped:

1) Internet is working, I tested ping, apt is working as well as a differnt browser I installed now).

2) I reinstalled firefox completely by running the following commands:

      sudo apt update
sudo apt purge firefox // sudo apt --purge autoremove firefox
sudo rm -rf .mozilla
reboot
sudo apt update
sudo apt install firefox

      (Since I removed the profile folder, the standard tab and bookmarks open/show after starting firefox now, as expeced. I'm also not longer logged in.)
`

3) By starting firefox via the console, no error messages were shown

4) I created a second ubuntu unser profile, to test if firefox would work there: it doesn't

5) Since I have a dualboot with Win10/Kubuntu 20.04, I started Windows and tested firefox there: it is working as usual.

6) I also obviously tried to google this problem, but either I put the wrong keywords in or this problem is pretty unique/new?

If you need any further information on my system, I'm happy to provide them! Thanks a lot for any recommendations and further ideas, what to do! I'm pretty much desperate for a solution by now, as during home office a not well working system is a pain! ;)

Thanks and stay safe, Katrin