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  • Okugcinwe kunqolobane

FF 38 hangups

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos. Al Moon Roc… (funda kabanzi)

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos.

Al Moon Rochester, NY

Asked by andythebeagle 5 iminyaka edlule

Last reply by jscher2000 5 iminyaka edlule

  • Okugcinwe kunqolobane

For the last year following an Firefox upgrade and since then, it takes the better part of 3-4 minutes for FF to load my homepage. Chrome and IE are still ok?

As previously stated. Whenever I turn on my Windows PC, and after the Desktop loads, I get no response from the Firefox icon to load my home page for 3-4 minutes. This ha… (funda kabanzi)

As previously stated. Whenever I turn on my Windows PC, and after the Desktop loads, I get no response from the Firefox icon to load my home page for 3-4 minutes. This happens without fail anytime I'm starting (not restarting) the PC. If I click the icon more that 1x I just get that many windows opening when it finally does start. No other browser is doing this. I have all the auto checks and updates turned off as well. I have tried changing my homepage to no avail. Thanks Dan Meno in Indpls.

Asked by IndyDan 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

I get many crashes or page freezes the latest is here - https://crash-stats.mozilla.com/report/index/47c83c6d-a180-4e1e-af44-042ed2151211 - what can be done to stop this?… (funda kabanzi)

I get many crashes or page freezes the latest is here - https://crash-stats.mozilla.com/report/index/47c83c6d-a180-4e1e-af44-042ed2151211 - what can be done to stop this?

Asked by RobBath 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

  • Okugcinwe kunqolobane

Flash continually crashes on Macbook Pro after troubleshooting

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that … (funda kabanzi)

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that uses flash.

I am on an older v of OS X 10.8.5

Here are most recent reports:

bp-9ece670e-f1f5-47e5-9778-ead242150123 1/23/15 8:56 AM bp-af1bb8dc-907b-4f58-9d8b-8f8d72150123 1/23/15 8:55 AM bp-6abc13e7-0b44-4dbc-9975-eee432150123 1/23/15 8:50 AM bp-793ecdca-d17d-4e16-8783-f24822150123 1/23/15 8:42 AM bp-ebee767f-31fb-4cd4-a424-6f5fb2150123 1/23/15 8:40 AM bp-32c9ea41-56aa-4b56-991e-3dd072150123 1/23/15 8:37 AM bp-46d89e03-46c2-4d05-b80f-24e902150123 1/23/15 8:35 AM bp-867552f1-54d2-411e-9348-ec23c2150123 1/22/15 9:37 PM

Asked by g00d_news 6 iminyaka edlule

Last reply by guigs 6 iminyaka edlule

  • Okugcinwe kunqolobane

Why is Firefox locking up since the latest update on several secure sites?

Since the latest updates, I now am experiencing lockup issues when accessing secure sites which I previously was able to load. Firefox shows it is busy but totally locks… (funda kabanzi)

Since the latest updates, I now am experiencing lockup issues when accessing secure sites which I previously was able to load. Firefox shows it is busy but totally locks up and I have to use task Manager to force Firefox to close. Typically occurring during the login or verification when entering the sites.

I have used Firefox since its creation and this is the first time I have had issues of this nature. It is my default browser.

Asked by ramtuf 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox completely frozen on launching with no menu or toolbar at the top

Firefox complete broke for me. I have a Dell XPS laptop with windows 10, purchased about a month ago. Yesterday, when I clicked on firefox, it opened frozen with no menu … (funda kabanzi)

Firefox complete broke for me. I have a Dell XPS laptop with windows 10, purchased about a month ago. Yesterday, when I clicked on firefox, it opened frozen with no menu or toolbar at the top. I restarted my computer to no avail. This morning, I reinstalled firefox. It seemed to be working fine, but now has stopped. Now, when I open it, it is the same. Frozen with no menu or toolbar at the top (see attached screenshot). I have one add-on, which I added, Ad-Block Plus. Any ideas?

Asked by df627627 11 izinyanga ezidlule

Last reply by Shashank Shekhar 11 izinyanga ezidlule

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Firefox worked then stopped and will not work at all now. I have done all that is listed as fixes. I have windows 8.1 any ideas for help? I have no ideas.

I was using firefox and it wouldn't load a page so I closed it. But it kept saying it was running still when I tried to re-open it. I had to go into task manager to shut … (funda kabanzi)

I was using firefox and it wouldn't load a page so I closed it. But it kept saying it was running still when I tried to re-open it. I had to go into task manager to shut the process down. Since I did that, it wouldn't work at all. so I reinstalled the newest version, I checked for virus/malware, I cleared the history and cookies, checked the proxy, and defraged the system. I have restarted the computer multiple times. I can still not get it to connect to a website and when I shut it down, it will not close unless I go into task manager to close it under the processes. I can open IE just fine. any thoughts? I am using an HP with windows 8.1 and I have no idea how to start in safe mode since I do not know how to get to it. That is the only thing I have not done.

Asked by Biocat 6 iminyaka edlule

Last reply by FredMcD 6 iminyaka edlule

  • Okugcinwe kunqolobane

My browser is always crashing.

Recently, my browser is always crashing. At times, the page would go blank and unresponsive. These are the Crash Reports ID : Report ID bp-1977388c-0774-4bb6-b935-527b… (funda kabanzi)

Recently, my browser is always crashing. At times, the page would go blank and unresponsive. These are the Crash Reports ID :

Report ID bp-1977388c-0774-4bb6-b935-527b52150427 bp-fde3140c-b7ca-4e61-865f-c770a2150427 bp-b7d76755-a828-43ad-b625-2236c2150427

Asked by Kiritharen 6 iminyaka edlule

Last reply by FredMcD 6 iminyaka edlule

  • Okugcinwe kunqolobane

firefox inresponsive after dragging link to file browser

hello, i have an exotic, but easily reproducable hang-up (no crash, process and window still exist, but UI gets inresponsive, also the close-window-x in top right window … (funda kabanzi)

hello, i have an exotic, but easily reproducable hang-up (no crash, process and window still exist, but UI gets inresponsive, also the close-window-x in top right window corner stops working and active downloads don't continue) when dragging a link from firefox 74.0 (64-bit) on windows 10 to my favourite file browser "total commander". i use this link dragging almost everyday, dragging the lock symbol from the url entry line to a folder in my file browser. this always worked and stopped since updating firefox to 74.0.

now the really weird stuff: when i drag the link to a explorer window (i mean the windows file browser), it works. when i drag a link first to explorer and then the same link from firefox to total commander it works. when i drag a link that i never dragged to explorer to total commander, firefox UI becomes inresponsive, downloads hang, i can't change tabs or even click the close-windows-x. i can only quit firefox by right-clicking its icon in the windows task bar and select quit firefox there. even more interesting: when firefox is then quit, the .url file has been successfully created in the folder where i dragged it. also on resuming firefox, all tabs are successfully restored to where i just left it.

summary: my work flow: i drag a link using the lock icon in firefox to my file browser to store the url in a ".url" file. explorer works. total command not. this bug probably got introduced in firefox 74 (i didn't update total commander recently).

i hope you can reproduce this bug (total commander is free for testing at https://www.ghisler.com/index.htm ). it might not hit many users, but it hits me several times per day.

Asked by robert135 1 unyaka odlule

Last reply by Roland Tanglao 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox wont open

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic i… (funda kabanzi)

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic if that helps. I have tried uninstalling it and reinstalling it, I have made sure the firewall is not blocking it.I cannot open it in safe mode.

I miss my firefox and want it back. Please Help

Asked by trishiaA 6 iminyaka edlule

Last reply by cor-el 6 iminyaka edlule

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37.02 Freezes on mac 10.10.3

Hi I'm using Firefox 37.02 but it constantly freezes on mac running 10.10.3, I have reset it and tried safe mode but with same result. Hope you can help. Regards Simon … (funda kabanzi)

Hi I'm using Firefox 37.02 but it constantly freezes on mac running 10.10.3, I have reset it and tried safe mode but with same result. Hope you can help. Regards Simon

Asked by plantphoto 6 iminyaka edlule

Last reply by cor-el 6 iminyaka edlule

  • Okugcinwe kunqolobane

Fire fox wont' come up at all today. I'm having to use a different search engine.

I've been trying to bring up Firefox off and on for over an hour now, and it won't come up. I was forced to use a different search engine in fact just to post this probl… (funda kabanzi)

I've been trying to bring up Firefox off and on for over an hour now, and it won't come up. I was forced to use a different search engine in fact just to post this problem. I recently upgraded to Windows 10, but that has been about 2 weeks or so ago. I even tried installing and reinstalling the program and allowed an upgrade just now. Still no luck. I'm not a "computer person" so I don't know any computer jargon. Can any one help me, or is it a FF problem?

Asked by MartaEB66 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Shockwave player keeps crashing.

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 s… (funda kabanzi)

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 submitted crash reports and have listed them here.

bp-b58e086e-f533-42b5-a039-ce9e02150416 4/16/2015 10:36 AM bp-f9c8b081-7a22-43e3-a95a-5c3ff2150416 4/16/2015 10:28 AM bp-ca567841-5073-4831-9e4a-4522f2150416 4/16/2015 10:23 AM

not sure if I copied them right or not. They are links on my page but are not links here. Looks like they pull up by the ID numbers or something.

I hope you can help me with this.

Asked by Raven0229 6 iminyaka edlule

Last reply by FredMcD 6 iminyaka edlule

  • Okugcinwe kunqolobane

Have downloaded Firefox 3x in past month (uninstalled previous versions first) but had to stop using as keeps freezing and not even able to close the programme

I have now installed and uninstalled Mozilla 3x in past month. I am using windows 8.1. After a space of 1 or 2 days, everything freezes and it will not respond. I couldn'… (funda kabanzi)

I have now installed and uninstalled Mozilla 3x in past month. I am using windows 8.1. After a space of 1 or 2 days, everything freezes and it will not respond. I couldn't even close the window and shut down the programme.

Asked by manducci 6 iminyaka edlule

Last reply by FredMcD 6 iminyaka edlule

crash on download AND on upload

Since somewhere last autumn, when I download any file from any website, the browser vanishes without any warning on the moment I navigate to the destination folder. I mai… (funda kabanzi)

Since somewhere last autumn, when I download any file from any website, the browser vanishes without any warning on the moment I navigate to the destination folder.

I maintain 2 websites (Joomla), and last week both required uploading a few files in Phoca Download to make them available to members. Now also on this upload the browser was completely gone when I navigated to the folder where I kept the fles.

I use Firefox since about 1995. I looked in about:Crash (first time ever), there were to reports, both unsubmitted: 69990c58-1a5c-40a3-9141-666607416103 6/22/2020, 1:23 AM e6f0688e-73e4-4c19-8e0a-01ec3c28e996 2/22/2019, 4:09 PM I have submitted them both now.

Asked by leo.tebraake 3 izinyanga ezidlule

Last reply by FredMcD 1 inyanga edlule

  • Okugcinwe kunqolobane

FF slow on initial start up loading home or startpage, see screenshot.

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 secon… (funda kabanzi)

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 seconds upon initial load before it even attempts to connect to my set homepage, which is www.google.com (I've tried other variations too, google.ca, google.com/ncr etc etc).

I've tried clearing my cache, completely reinstalling FF, safemode, disabling themes, disabling addons and re-enabling addons, with no luck, the same HANG persists.

Shouldn't FF load just fine and then immediately try connecting to my homepage? What's with this "Connecting..." every time I initially load the program?

I'm completely stumped here, I've tried everything,,,,, Something is causing firefox to delay at startup or it's hanging for no reason too long because it thinks the program hasn't loaded fully yet, but it has. Some sort of timing issue or something.

Please view the attached screenshot jpg file I've included with this post to see exactly what I see everytime I load FF for the first 4 to 8 seconds. I know computers and the inner workings of things and how to use about:config etc etc, so I'll be able to follow even the most difficult of directions if you have a solution. Thankyou ahead of time for reading this post, I look forward to your reply!

D.

Asked by PenTech Services 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

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Repeated 'running but is not responding' and 'profile missing' dialogue boxes despite following guidance to solve problem.

I’m experiencing a repeated problem with Firefox. It hangs after closing. The following happens: 1. ‘Close Firefox’ dialogue box opens, reading: ‘Firefox is already runni… (funda kabanzi)

I’m experiencing a repeated problem with Firefox. It hangs after closing. The following happens:

1. ‘Close Firefox’ dialogue box opens, reading: ‘Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.’

I click ‘Close Firefox’. The the following happens:

2. ‘Profile Missing’ dialogue box opens, reading: ‘Your Firefox profile cannot be loaded. It may be missing or inaccessible’

The above process repeats, even if I create and use a new profile. I cannot close Firefox completely, in Task Manager. Always at least one Firefox remains open as a Background Process. When my laptop is shut down/restarted, Firefox will open once but pages load very slowly, if at all, even in a new profile. Once Firefox is closed (even using ‘Exit’, through the menu), the process repeats. It also takes many attempts to load Firefox Profile Manager.

I am using the most up-to-date Firefox on Windows 8.1.

Steps I have tried: Closing Firefox in Task Manager/Ending Firefox Processes. Restarting computer. Clearing cookies and cache. Restarting Firefox in Safe Mode. Uninstalling and reinstalling. Refreshing Firefox (keeping bookmarks, etc). Creating a new profile. Renaming profiles.ini folder (profilesOLD.ini). Scanned for malware (with Malware Bytes).

Threads that I’ve looked at on support.mozilla.org: Troubleshoot and diagnose Firefox problems Firefox hangs or is not responding - Firefox hangs when you quit it Refresh Firefox – reset add-ons and settings “Firefox is already running but is not responding” error message – How to fix it Support Forum - Task manager won’t close firefox already running but not responding Use the Profile Manager to create and remove Firefox Profiles How to run Firefox when your profile is missing or inaccessible

So far, nothing has resolved the issue, after hours spent trying. Please can someone offer a possible solution?

Thank you.

Asked by Firefox_User_01 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule