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Unable To View Any Videos in Firefox

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared co… (funda kabanzi)

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Asked by Derph 9 izinyanga ezidlule

Answered by Derph 8 izinyanga ezidlule

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Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (funda kabanzi)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Asked by Bcamp 9 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 8 izinyanga ezidlule

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Bookmark Padding in New Firefox Versions 2

It is sad, I think, that Mozilla/Firefox is willing to close/archive a thread that is not really solved or has reared its ugly head again in versions since the release of… (funda kabanzi)

It is sad, I think, that Mozilla/Firefox is willing to close/archive a thread that is not really solved or has reared its ugly head again in versions since the release of 93 (we are now at 97.0.2). I came to this site and registered because I am still having this issue as of 3/6/2022...arg!

I have tried the 3 recommended solutions, with no affect:

I have, as one article suggested, cleared my cache and cookies, started and restarted Firefox; the only thing I have not tried is removing it from my computer and using Chrome (I'm told it is a better browser anyway) as some responders have eluded to.

I hope that responders like "jscher2000, Kymber" will continue the champion this issue until Mozilla gets it "Really" fixed.

Thanks for listening, Wayne

BTW, heres what my dropdowns look like today 3/6/2022 6:17 PM Arizona time.

Asked by waynelfuller49 9 izinyanga ezidlule

Answered by MarkRH 9 izinyanga ezidlule

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Error message on site login (solved)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1… (funda kabanzi)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1, just one of the computers displays an error message, see attached. We have used that site for years without issues, and the other computer still signs in correctly. On the problem computer I have just installed the Opera browser, for test purposes, and with Opera the sign-in succeeds. In F/F, I have tried disabling extensions, allowing all trackers and cookies, and reinstalling Javascript, all to no avail. preference is to use F/F, can anyone offer a solution?

Asked by stevenartigas 9 izinyanga ezidlule

Answered by James 9 izinyanga ezidlule

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cache size error

Hi there, I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my hardd… (funda kabanzi)

Hi there,

I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my harddrive isn't even as big as the GB number shown, so there must be a gremlin in there somewhere? Thought you'd want to know. I'm using the latest Firefox on Mac OS 10.15.7

Asked by claudia25 10 izinyanga ezidlule

Answered by claudia25 9 izinyanga ezidlule

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https://support.mozilla.org/en-US/get-involved/kb#

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there. Please be clear of intenti… (funda kabanzi)

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there.

Please be clear of intentions of every page. A basic UX principle.

Asked by johannes 9 izinyanga ezidlule

Answered by Chris Ilias 9 izinyanga ezidlule

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Firefox using gimp to open images and videos instead of the system default image viewer

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files a… (funda kabanzi)

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files and applications on the settings menu, it still using gimp as default

Asked by RotaryBoot58 9 izinyanga ezidlule

Answered by AliceWyman 9 izinyanga ezidlule

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Home page

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of w… (funda kabanzi)

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of which are relevant or links which I desire. Seems I've tried everything I can to get this to stop. How do i adjust things so that I just open Firefox without a whole bunch of ancient links that I have to manually close every time? Thank You. FF 97.0.1 Windows 10 21H2 OS Build: 19044.1586

Asked by jacandsu 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule

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Firefox 97.0 (Linux version) and previous version CREATES noise in whatever audio is running.

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching … (funda kabanzi)

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching on Firefox. How can I stop the noise, which sounds like static from a week station on an old AM radio? Using other browser does not have this audio problem, UNLESS Firefox is running. Even if not actively using Firefox, just having it open on the desktop causes noise. Using Linux Mint 20 64bit. Audio produced by motherboard ASUS Prime B550 Plus with AMD Ryzen 9 3900X processor. Clicking on Firefox Help gets a message saying "Updates disabled by your system administrator" along with the normal text. I didn't disable updates and I am the Admin.

Asked by Anthony 9 izinyanga ezidlule

Answered by jonzn4SUSE 9 izinyanga ezidlule

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firefox blocks browser based zoom access to laptop speakers

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is b… (funda kabanzi)

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is blocking zoom from accessing the speakers. I can't find a setting in Firefox preferences to block/allow it. Speakers work on YouTube/Vimeo with no problems (speaker volume 100% and not muted). Speakers had been working with Zoom until a couple weeks ago. I don't want to install the Zoom app just because Google hates privacy and and I don't want to help them own my privacy anymore than I must. I use DuckDuckGo for the default search engine, have Ghostery for an Extension/add-on, and have the Firefox browser set for private window always. I have tried various cookie settings for the Zoom meetings and even the dreaded "accept all cookies" and have Firefox cookie handling set to Standard, with deleting all cookies and history upon exit. I am on 64-bit Windows 10 up to date as of 2/16/22, Dell computer updated to same date, and latest update of Firefox 2/18/22. I have done a number of web searches and not finding the speaker topic or error message other than three unanswered help requests from others with the same problem dated from July-Sept 2021.

Asked by jn9olvr 9 izinyanga ezidlule

Answered by jonzn4SUSE 9 izinyanga ezidlule

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Warning when opening Firefox

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?" This just started yesterday and I had… (funda kabanzi)

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?"

This just started yesterday and I had not made any changes. Firefox is up to date.

https://support.mozilla.org/en-US/questions/new/desktop/form

Asked by jane.nebelung 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule

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Constant updates to Firefox every time I open my browser

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with… (funda kabanzi)

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with Firefox (and I've been using it for several years now). Is there something I need to do to stop this?

Asked by jsctro 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule

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transfering bookmarks from one computer to another

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks f… (funda kabanzi)

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks from A to B, not vice versa. What is the process and sequence of signing in/syncing so that the bookmarks go from A to B and not from B to A? Thank you for your help.

Asked by jorge46 9 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 9 izinyanga ezidlule

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Removal of bookmarks that Remove Bookmarks leaves listed and are not eliminated from browser and are still live.

Tell me how to get rid of these unwanted URLS from my system. They pose a security risk. One link Regal Henrietta is one that was closed 2 years ago. I have been trying … (funda kabanzi)

Tell me how to get rid of these unwanted URLS from my system. They pose a security risk. One link Regal Henrietta is one that was closed 2 years ago. I have been trying to clean unneeded bookmarks in my Firefox for the Mac on my iMac vintage late 2013.

Asked by ddmeisel 9 izinyanga ezidlule

Answered by cor-el 9 izinyanga ezidlule

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Autofill searches in address bar of unwanted results

Hello, How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to game… (funda kabanzi)

Hello,

How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to gamefaq first or searching maps to get google maps, it gives my local city website map instead.

These have become a nuisance as I never visit these sites.

Thanks!

Asked by G 9 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 9 izinyanga ezidlule

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New Version of Firefox

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for … (funda kabanzi)

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for EVERY account I own - personal and business. I am extremely pissed off because I have to reset all my passwords (which will take days)! For now on when you offer a new version of FF, warn the individual to back up their passwords and user names.

The question is am I going to keep using FF or just start fresh with another browser to avoid this headache in the future.

You have to up your game.

Rich

Asked by rjmelvin2 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule