Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Turn off private browsing

I think I may be set to private browsing, because websites aren't remembering my computer, and I have to have codes texted every time I try to log in. Cookies are on, bu… (funda kabanzi)

I think I may be set to private browsing, because websites aren't remembering my computer, and I have to have codes texted every time I try to log in. Cookies are on, but it's still happening, and it's maddening, as I'm a freelance bookkeeper and have to be able to login to multiple sites, and have to coordinate with the client every time I'm forced to get a new code.

Please help, this is negatively impacting my work.

Asked by mschristine65 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Firefox update for Windows Server 2008 r2

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks i… (funda kabanzi)

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks in advance for the help.

Asked by rorypascua 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Playing 1080p 60 fps video on YouTube is choppy after update to version 68 and subsequent versions

Hello everyone! Firstly, greetings to the community, I hope you people are staying safe. Please refer to my previous questions number one and number two. Do note that my … (funda kabanzi)

Hello everyone!

Firstly, greetings to the community, I hope you people are staying safe. Please refer to my previous questions number one and number two. Do note that my second question has NOT received A SINGLE REPLY from anybody. I have now updated to version 72 and then subsequently to version 76.0.1 (which the latest one at the time of writing this question. I am still suffering from the same problem of stuttering 1080p 60fps YouTube videos due to frame drops, especially using the VP9 codec, although other codecs also drop a few frames. Do note that the audio works just fine in real-time without any lag, and this problem exists ONLY for 1080p @ 60 fps, not for any other resolution or frame rate. I have referred to the following links to try and solve my problem:-

  1. https://www.reddit.com/r/firefox/comments/8qhbhg/h264_1080p_60fps_stutter_youtube_vimeo_etc/
  2. https://support.mozilla.org/en-US/questions/1277519
  3. https://www.mozilla.org/en-US/firefox/72.0.2/releasenotes/
  4. https://bugzilla.mozilla.org/show_bug.cgi?id=1608485

The Firefox version 72.0.2 release notes categorically state that the issue has been resolved and even points to the bugzilla page for the same. But it still exists even in version 76.0.1, which is surprising. I have tried every possible combination I can think of, from setting media.media-capabilities.enabled = false in about:config to disabling specific codecs and hardware acceleration, none of which solved the issue permanently to my satisfaction. A few settings, at times, improved the issue slightly but there was no permanent solution, even though this has been alluded to in a previous release note. Do note that my graphics drivers are updated and this issue is Firefox-specific, i.e other browsers work just fine. Even the older versions of Firefox work fine, as stated earlier. I would like to state that I prefer using the VP9 codec because other codecs take a toll on my relatively low-bandwidth network connection and this leads to longer buffering times (VP9 does not have this problem). I humbly request the community members and volunteers to help me in this regard, and if need be, point me to the proper channel for lodging a bug report directly to Mozilla.

Thanks and regards,
Preetodeep Dev.

P.S:- If this issue is not resolved, then I will have no choice but to go back to Firefox version 62.0.2, which works just fine with all the default settings.

Asked by Preetodeep Dev 2 iminyaka edlule

Last reply by Preetodeep Dev 1 unyaka odlule

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How to unlock my account?

Hi, I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data. If this is a v… (funda kabanzi)

Hi,

I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

How to unlock my account? Thanks

Asked by hisham1978t 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Red Screen Backgrounds

Good Afternoon, On many webpages the backgrounds are always red. This doesn't include text but backgrounds not covered by text or photos etc. The backgrounds are not nor… (funda kabanzi)

Good Afternoon,

On many webpages the backgrounds are always red. This doesn't include text but backgrounds not covered by text or photos etc. The backgrounds are not normally red in other browsers except firefox.

Not sure how to fix any help appreciated.

Asked by jonathanarcher275 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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  • Okugcinwe kunqolobane

clearing cache

I read instructions on clearing cookies and cache. Question, If I check the box to clear the cache, which your instructions said will require websites to reload images a… (funda kabanzi)

I read instructions on clearing cookies and cache. Question, If I check the box to clear the cache, which your instructions said will require websites to reload images and data, will I lose all my photographs that are on several websites such as twitter and pinterest?

Asked by maryconstancelowery 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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This webpage has been blocked

Recently while browsing http://www.mediafire.com/, I mistakenly clicked on Block. Thereafter tried all the available solutions, but the web site always returning this mes… (funda kabanzi)

Recently while browsing http://www.mediafire.com/, I mistakenly clicked on Block. Thereafter tried all the available solutions, but the web site always returning this message: This webpage has been blocked. Anyone out there solved this sort of problem, please help. Thank you. Jasim Raihan

Asked by jasim.raihan123 2 iminyaka edlule

Last reply by jasim.raihan123 1 unyaka odlule

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Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (funda kabanzi)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Asked by Anthesnatidis 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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video support

I'm using Firefox 76 packaged with fedora 30 but it wont display a video (weirdly youtube does work). I'm getting the message: "this content requires adobe flash or HTML5… (funda kabanzi)

I'm using Firefox 76 packaged with fedora 30 but it wont display a video (weirdly youtube does work). I'm getting the message: "this content requires adobe flash or HTML5 video support..." I don't want to install flash because I've seen some content somewhere about security concerns. I looked for an extension or add-on but none of them seem to be Mozilla approved and most of them don't seem to address this issue anyway. I can't find a setting to fix this in Firefox. I've seen an archived thread about this problem suggesting maybe some linux library issue, but it contained no solution. Maybe I'm missing something fundamental but it's 2021 now and I'd like my Firefox to support a bit of video here and there other than youtube. Has anyone got a solution?

Asked by clint 11 izinyanga ezidlule

Answered by clint 11 izinyanga ezidlule

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How do you get images to display inline within questions and answers here on FireFox help?

I used to see a feature in a question/answer editor here at FireFox help that allowed images to be displayed inline instead of only as thumbnails at the end of an answer … (funda kabanzi)

I used to see a feature in a question/answer editor here at FireFox help that allowed images to be displayed inline instead of only as thumbnails at the end of an answer or as links in the text of an answer. I saw answers with inline images today. How do you do that? Attached image shows what I mean. The attached image also is an example of an image not displaying inline.

Asked by Carla Rogers 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.com

I have been using Firefox to log into the ADP site ever since my company changed to them. Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.c… (funda kabanzi)

I have been using Firefox to log into the ADP site ever since my company changed to them.

Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.com

Not sure if this was after an update or not. It has worked until a few days ago. Chrome and IE works, but not FF.

ADP gives no errors, just comes back to the same login screen.

Curt

Asked by KidByte 1 unyaka odlule

Last reply by KidByte 1 unyaka odlule

  • Okugcinwe kunqolobane

Recover Firefox password without losing bookmarks and saved logins

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my … (funda kabanzi)

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my saved passwords. Today I got a new computer and wanted to sync with my Firefox from the old computer. The old computer is asking for a Firefox password, which I don't have (I've tried everything I can think of but I set it 10 years ago). I searched for help online and tried setting a "Master Password." Now, despite entering the EXACT password I selected, it is saying it's wrong and I'm locked out of all of my saved logins on the original computer as well.

I have a secondary email but nothing seems to generate a recovery email (yes, I am stupid and didn't enable recovery key and now I cannot do it because I don't have the password). Is there any way for me to get back into my saved logins? I am using the old computer to work from home and cannot complete any work now. The company sent me a brand new laptop, but all of my logins and passwords are on the old computer tha now wants a master password.

Asked by rl.witter 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

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Add-Ons removed from Toolbar (& stop working) when I ask Firefox to Never Remember History

As the Title suggests. My Add-Ons are all removed from my Toolbar and stop functioning whenever I set my History settings to "Never Remember History." I have tried uninst… (funda kabanzi)

As the Title suggests.

My Add-Ons are all removed from my Toolbar and stop functioning whenever I set my History settings to "Never Remember History."

I have tried uninstalling and re-installing the Add-On's, refreshing Firefox, uninstalling/reinstalling Firefox. But none of this works.

I want to be able to use my Add-On's AND have Firefox not remember my history. It used to work before, but now it just won't let me.

Any suggestions?

Asked by penndumonium 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Lost passwords after updating Firefox

I downloaded the recommended update by Firefox for our browser. Apparently, I inadvertently did not carry the passwords over in the application or something. I am so up… (funda kabanzi)

I downloaded the recommended update by Firefox for our browser. Apparently, I inadvertently did not carry the passwords over in the application or something. I am so upset with myself because I no longer have any passwords. I chose Firefox many years ago for the convenience of having our many passwords securely and readily available. Now I have nothing! All our financial and medical accounts have passwords and I can no longer get them. PLEASE HELP

I still am unable to get my Firefox profile password. I don't remember and I cant sign on. I am using Firefox as my search engine but I cannot update nor organize my bookmarks because I don't have my password for the Firefox account. I'm almost ready to give Firefox the boot!!! PLEASE HELP

Asked by n.b.munhofen 2 iminyaka edlule

Last reply by kevin.keismith 1 unyaka odlule

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Is there any way to make Mozilla Firefox automatically rename downloaded files of the same name like Chrome does?

When I right-click on an image in Chrome, and choose `save as`, it doesn't ask me for a new file name if a file with the same name exists in the folder. It just adds a `(… (funda kabanzi)

When I right-click on an image in Chrome, and choose `save as`, it doesn't ask me for a new file name if a file with the same name exists in the folder. It just adds a `(1)` suffix to the filename automatically. However, in Firefox, it asks me to type a new file name if the directory contains a file with the same name. Is there any under-the-hood switch to fix this behavior? ( BTW my download option is set to "Save files to Downloads without asking me every time" ) Sounds like a simple problem but imagine you need to download 100 images from a web page and every file on the server is named `image.jpg`.

Asked by taseron 2 iminyaka edlule

Last reply by taseron 1 unyaka odlule

  • Okugcinwe kunqolobane

shortcut for switching browser windows?

Hello, I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found. Solutions using Tilde do n… (funda kabanzi)

Hello,

I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found.

Solutions using Tilde do not work for me becuse it's not available on my Apple keyboard.

Why not use Command +< or Command + > respectively, like many other apps do?

And why not at least let me configure that in a simple fashion myself???

Thanks for any solution!

Asked by 200cm 2 iminyaka edlule

Last reply by artist3 1 unyaka odlule

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Annoying update message

How do i stop firefox from annoying me with "Whats new in this update" message? I don't do updates very often because most of the times firefox gets worse after i update,… (funda kabanzi)

How do i stop firefox from annoying me with "Whats new in this update" message? I don't do updates very often because most of the times firefox gets worse after i update, before it gets fixed again. I have that problem on PC and Android phone, so i know its true. The old way over "About config" does no longer apply. The prompt pops up every couple of minutes and annoys the hell out of me. PLEASE HELP ME TO STOP THIS NONSENSE. Thanks

Asked by marc-antonio1979 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule