Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (funda kabanzi)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

how to fix constant tab crashes with 64.0

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no he… (funda kabanzi)

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no help. Using IE to send this.

Asked by mike56 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Tried to fix Firefox crashes, lost all my bookmarks + FF app support folder

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all… (funda kabanzi)

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all my bookmarks. I tried to restore from Time machine. Didn't work.

Asked by Mikow 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox freezes when i open a particular youtube video !

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI I cant do anything in the interface which goes glitchy after a while,… (funda kabanzi)

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI

I cant do anything in the interface which goes glitchy after a while, forcing me to shut it from task bar and restart. It took me a while to understand the problem was with the youtube video. If i dont open that link, everything works normal. Also, Earlier (till yesterday) i was watching that video without any such problem.

I tried updating and reinstalling firefox completely but still facing the same issue with this particular video. I cant figure out whats the problem !

Please help.

Asked by anisetra 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Previous fix to eliminate unwanted question marks no longer works.

The solution below no longer works. My current version of Firefox is 64.0.2 When did this problem start for you? On Mac, Firefox 56 ratcheted up the security sandbox, lim… (funda kabanzi)

The solution below no longer works. My current version of Firefox is 64.0.2

When did this problem start for you?

On Mac, Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and some fixes were made in Firefox 57, but they might have missed some font types or unexpected font file locations.

To see whether this is the problem, and as a temporary workaround, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox

Asked by robkuhnjr 1 unyaka odlule

Last reply by Franknca 1 unyaka odlule

  • Okugcinwe kunqolobane

Your connection is not secure. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

I am a Web developer. I have a localhost XAMPP installation which is not accessible through the Internet. I use the self-signed certificate supplied with XAMPP to enable … (funda kabanzi)

I am a Web developer. I have a localhost XAMPP installation which is not accessible through the Internet. I use the self-signed certificate supplied with XAMPP to enable SSL development. Let me repeat myself — I am doing my development on my own localhost with no access over the internet for my development server. This is my own machine, completely and entirely owned by me. Every time Firefox does an update, it finds a new way to tell me that it has complete control over the machine that it allows me to use only on its own terms. It does everything it can to ensure that I have no control over it.

In light of this, several years ago, I completely uninstalled Firefox, only too happy to consign it to the evil waste heap it so richly deserves. Like a complete idiot I decided to reinstall it about six months ago. Since then, I've spent weeks trying to make it work. Just when I get it somehow to work, it begins to completely bomb again. This last iteration, just one in a long series of iterations, I have spent two complete, entire, and utterly wasted DAYS trying to find a resolution to no avail. That's two days, well over 16 hours, of completely wasted time when I could have been earning money. (When is Firefox going to pay me for what that cost? Where and how do I submit my bill?) It still does not work continuing to give a Your connection is not secure. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT error and no alternatives for a workaround. It should be noted that, at no point, does Firefox give me the "Add Exception" button that it formerly gave. (I guess they had to remove that workaround because it prevented Firefox from having absolute control over my machine.

During those two, long, unproductive days, I tried every supposed resolution I could find via Google, including numerous changes to about:config. None of them worked.

The machine that my localhost is installed on is a Windos 10 Pro machine running Apache 2.4. I am using Firefox v.63 with the Flash plugin (not used in web development, of course). My anti-malware is Malwarebytes. When Firefox, the greatest malware of all times, decided to take control of my machine and block my web development, I completely turned off Malwarebytes to ensure that it wasn't the primary culprit. (It had never been at the root of the problem in the past. Malwarebytes makes it easy to add exceptions for an IP address such as 127.0.0.1, the IP universally used by localhosts. In any case, turning off Malwarebytes, of course, did nothing with regard to the issue created by Firefox. Naturally, Firefox would never implement such a simple resolution because, after all, they have to have complete control over my machine.)

My question is: Is there any way to permanently, totally, completely, and irrevocably prevent Firefox from blockading me from doing web development, allowing me to access with ease, localhost web sites, created in the Apache virtual host (httpd-vhost.conf) configuration file on IP 127.0.0.1 and established in the Windows hosts file (/Windows/System32/drivers/etc/hosts)? Or is the only resolution to completely uninstall/trash Firefox from my system and never look back?

Needless to say, I am frustrated beyond belief.

Asked by LarryTX 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

addons gone

All of my addons are gone. I don't recall deleting ALL of them. I didn't change anything. It's all just gone. I have a synced account. I went and looked at my other comp… (funda kabanzi)

All of my addons are gone. I don't recall deleting ALL of them. I didn't change anything. It's all just gone. I have a synced account. I went and looked at my other computer and after firefox updated it started removing all my addons and it is a Windows machine. My main machine is a mac. How do I get them back.

Asked by geekmechanic 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

what is sync

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how… (funda kabanzi)

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how to set up sync. I know that.

First question. When sync is automatic, when exactly does it do it? I pull down and do "Open menu" with the three bars, and then hover over the sync arrows-in-the round. It might say "Last sync: 5 minutes ago", and it might say "Last sync: 5 seconds ago". Nothing happened on my Firefox five seconds ago or five minutes ago. So who told it to sync? What determines when it is supposed to sync? I presume Firefox automatically does a sync if you change a bookmark or password.

Second question. What exactly is a sync? I gather that if the sync file (containing bookmarks and everything) in the cloud is younger than the local sync file, the local sync file will be replaced by the one in the cloud. If the sync file in the cloud is older than the local sync file, that sync file in the cloud is replaced by the local one. Is that what's going on? That is, it's all about the time stamp? Do not tell me "Sync lets you share all of your data and preferences (such as your bookmarks, history, passwords, open tabs and installed add-ons) across all your devices." I know that.

Third question. Let's suppose I want sync to ONLY be manual. As in, it will ONLY sync when I do Tools>Sync Now. How do I set it up for that?

Asked by danll 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

My left shift key doesn't work, but only in FF

On my Lenovo laptop, the left shift key doesn't work within Firefox. Both shift keys work in other browsers, other programs, etc. The right shift key works within Firef… (funda kabanzi)

On my Lenovo laptop, the left shift key doesn't work within Firefox.

Both shift keys work in other browsers, other programs, etc. The right shift key works within Firefox. When I try to use the left shift key together with another key, nothing happens. For example, a capital H just won't appear and if I type "Hi" it appears as just "i". When I plug in an external keyboard, both the right and left shift keys DO work

What I've tried so far: - Uninstalled and reinstalled FF - Tried FF in safe mode - Uninstalled and reinstalled the keyboard from Device Manager in Windows - Restarted laptop

None of this works! Would appreciate suggestions.

Asked by lkaras 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes

Firefox is crashing every time I try to download and/or save something. Happens in Safe Mode. (Same thing is happening in Chrome, but not in Edge). Recent crash reports: … (funda kabanzi)

Firefox is crashing every time I try to download and/or save something. Happens in Safe Mode.

(Same thing is happening in Chrome, but not in Edge).

Recent crash reports: bp-675e07fc-4d53-4807-8dc6-a37340190102 2019-01-01, 8:18 p.m. bp-4831347e-a0a9-460c-904c-00b020190102 2019-01-01, 8:18 p.m. bp-f1a3ea5d-aad7-42cc-bb06-c92fb0190102 2019-01-01, 8:18 p.m. bp-311f37e7-bce1-48b1-8fd2-be29b0190102 2019-01-01, 8:18 p.m. bp-836595f9-79c2-49f9-b62a-ad07a0190102 2019-01-01, 8:18 p.m. bp-73a5f978-0039-40b5-a0cd-aa8ef0180909 2018-09-08, 7:40 p.m.

Asked by dudabrad 1 unyaka odlule

Last reply by unknownsoldierx 1 unyaka odlule

  • Okugcinwe kunqolobane

Why won't FF 64.0.2 open my account view in BoA website?

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and… (funda kabanzi)

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and my account view works fine in Chrome, Edge and IE. FF 64.0.2 has also been crashing on certain sites, but most notably on some Amazon pages. is this a bug with the latest FF version?

Asked by genuinegemini 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Continual messages from Firefox

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it… (funda kabanzi)

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it shows on start up.

No these are not spam or bad add ins, they are programmed interruptions inherent to FF.

Users of FF want to get on and do things. Having to close windows with news about the latest update (and there are soooo many updates), or news that the opml feed is now on your desktop (another thing to waste time attending to) or messages about privacy or messages about syncing pages and settings or pop up messages about how FF is private etc are just plain annoying.

It is getting to the point where I expect to wait longer for FF to start and then have to wade through cruft, than it takes to boot the entire Windows 10 OS and deal with the Ms cruft on the log in screens.

If people want to learn, then they will look stuff up. So seriously - stop popping up tabs, notices, messages, dialog boxes and other cruft. Let the users just get on with using FF rather than putting up with cruft about using FF.

FF is now officially slower to start than every other browser we have and slower than me booting an entire windows 10 pc - all because of continuous updates which don't seem to do anything for me - or most users. oh sure, you can say its for security but if you are patching security holes as regularly as you are updating FF then there is something terribly wrong in your programming standards and coding methodologies - not to mention test process.

Its a trend to tell people about your product - but its one that annoys users. We just want to get on with using whatever - so please get out of our way and let us just use the product.

I like FF - but I liker it a lot less than I used to as its now annoying the crud out of me almost every day.

My 10c worth.

Asked by oitconz 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

  • Okugcinwe kunqolobane

I just updated firefox and lost access to all my bookmarks previously available in pre-updated firefox. This is unacceptable.

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates.… (funda kabanzi)

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates. This is unacceptable. Mozilla should be held accountable if this matter is not rectified immediately. Years of bookmarks gone.

Asked by reallyupset 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Download popup window freeze firefox

Hello everyone, I have an issue with firefox when I try to download files (ex: pdf, etc...) When I click on the link, I have the popup that appear to display if I want to… (funda kabanzi)

Hello everyone,

I have an issue with firefox when I try to download files (ex: pdf, etc...) When I click on the link, I have the popup that appear to display if I want to open or store my file in the folder. And it's the moment that Firefox freeze (I try to select radio button answer for example and I have to wait 1 min for example before I can do it)

I have tried to start from a fresh profile.

I have the latest version 64.0 of my browser (on Linux Mint)

Do you have any idea of how I can fix the issue ?

Thanks

Asked by akred 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

I have two PC connected to my account, but sync not work.

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, … (funda kabanzi)

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, I havn't seen my bookmarks and tabs.

Asked by GL_basik 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

every time firefox updates, my saved logins, passwords and settings are gone. I must uninstall and reinstall to retrieve

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this k… (funda kabanzi)

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this keep happening? Please respond as this is extremely annoying and frustrating.

Asked by Sherrie 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Update to Firefox 64.0 not working

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefo… (funda kabanzi)

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefox doesn't start

Asked by Akira2 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule