- Okugcinwe kunqolobane
Hello everyone, sorry for the long post. For the last 3 days, I have been experiencing a very frustrating issue with videos posted ONLY on Facebook. Every time I try to o… (funda kabanzi)
Hello everyone, sorry for the long post.
For the last 3 days, I have been experiencing a very frustrating issue with videos posted ONLY on Facebook.
Every time I try to open a Facebook video, the Facebook player opens (the one where you can see comments and likes on the right side), and Firefox gives the impression that the video is loading. But after a while, a 'cross' appears in the middle of the screen, below which 'No video with supported format and MIME type found' is written [Kindly refer to the attached screenshot].
Prior to this problem, I had NEVER, in 2 years, experienced any issue whatsoever with playing ANY videos on the Web. Firefox just suddenly decided to stop playing Facebook videos.
WHAT I ALREADY TRIED: - Reload video pages and play them again (FAILED) - Clear cache, cookies and restart Firefox (FAILED) - Start Firefox in Safe Mode (FAILED) - Uninstall Flash Player, try to play videos with the default Firefox player (any video on the Web would play, but Facebook videos FAILED) - Enable the Open H264 Cisco codec (FAILED) - Changing a few values in about:config *(such as media.directshow.enabled) to true/false (FAILED) - Refresh Firefox from https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings (FAILED)
ADDITIONAL INFORMATION: - I use Firefox 35.0.1 and have no other browser (besides the default Internet Explorer 6 which I never use) - I use Windows XP SP3 Professional - I have not downloaded/installed any software/extension/add-on which could have caused this problem
I still love Firefox, and have no intention of migrating to a competitor's browser, which is why I hope a prompt solution shall be found. As well, I am not considering dropping XP SP3 anytime soon; it is very stable and fulfills my requirements.
Thanking you for your time.