Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Bug Infection

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard … (funda kabanzi)

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard drive infected, secure data notice and system alert. I also got a warning that my McAfee protection had expired which is very strange. Since switching over in 2010 from Windows to Linux I have never had protection of any kind and unlike Windows have never had a single problem. In addition when I was using Windows the protection that I had was never McAfee. I suspect that these warnings are not from Firefox given the misprints, spelling errors and the poor English. It is likely phishing from some third world country. How do I get rid of this obvious garbage permanently? Many thanks! Kris

Asked by circumnavigator15 1 inyanga edlule

Answered by James (doing minimal support) 1 inyanga edlule

  • Kusonjululiwe

"Bloat" in "Storage" folder in profile

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 fil… (funda kabanzi)

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 files! 416 folders appear here, with each one containing one or more folders ("Is", "idb", and/or "cache"), which, in turn, contain several files each, and a ".metadata-v2" file. The oldest of the 416 folders in 9/16/25. What is all this? I regularly delete all cookies over 30 days old in Manage Data.

Asked by Firemarshaldick 1 inyanga edlule

Answered by Ed 1 inyanga edlule

  • Kusonjululiwe

Пропали все вкладки

Не знаю по какой причине, возможно какой-то баг или ещё чего, но у меня пропали все вкладки, даже те, которые были сгруппированы. Возможности восстановления предыдущего с… (funda kabanzi)

Не знаю по какой причине, возможно какой-то баг или ещё чего, но у меня пропали все вкладки, даже те, которые были сгруппированы. Возможности восстановления предыдущего сеанса у меня нет.

Asked by TenPeaksRus 1 inyanga edlule

Answered by TenPeaksRus 1 inyanga edlule

  • Kusonjululiwe

When I search for Google images on Firefox, the "See more" button appears.

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge … (funda kabanzi)

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

Asked by sweet0670 1 inyanga edlule

Answered by sweet0670 1 inyanga edlule

  • Kusonjululiwe

computer will not run properly at all today

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug… (funda kabanzi)

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug 19, yesterday.........is that why nothing works now? I have a tech at Microsoft for help but not on weekends............

Asked by lfitzgerrell 1 inyanga edlule

Answered by lfitzgerrell 1 inyanga edlule

  • Kusonjululiwe

Firefox New Tab page

Hi everyone, I'm asking for help following the latest update (Firefox 143.0.1): the corners of the top site preview boxes have changed, as shown in the first screenshot. … (funda kabanzi)

Hi everyone, I'm asking for help following the latest update (Firefox 143.0.1): the corners of the top site preview boxes have changed, as shown in the first screenshot. I was wondering if it's possible to permanently restore them to the same state as in the second screenshot, perhaps via userContent.css.

Asked by Alby7 1 inyanga edlule

Answered by Agent virtuel 1 inyanga edlule

  • Kusonjululiwe

Action Console now opens each time I drag a photo from Firefox to menubar utility DropZone 4.

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g… (funda kabanzi)

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g., folders in the Finder).

Last night, suddenly, each time I drag a photo from Firefox to DropZone, a large window called "Action Console" opens, displaying a bunch of text. Here's a typical message that's displayed:


[Launching task with command line: runner.rb task-26498]

Task description file task-26498:

ACTION: "/Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle" EVENT: "dragged" VARIABLE: "support_folder" "/Users/mervynwarren/Library/Application Support/Dropzone" VARIABLE: "dragged_type" "files" VARIABLE: "app_version" "4.80.66" VARIABLE: "apple_silicon" "1" VARIABLE: "os_version" "26.0.0" VARIABLE: "path" "/Users/mervynwarren/Pictures/iTunes art" VARIABLE: "tmp_folder" "/var/folders/7l/ldzhrwyx1v1dy2tky3c1_y640000gn/T/"

Determinate: 1 Begin_Message: Moving files... /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/filecopy.rb:13:in `do_copy': undefined method `each' for nil:NilClass (NoMethodError) from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle/action.rb:27:in `dragged' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `call' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `<main>'

[Task completed]


Ironically, although the last line says "Task completed," the task I was attempting to perform (moving a photo into a given folder) is in fact NOT comleted at all.

Further observations:

This behavior is not displayed in Safari. In Safari, images continue to be moved to the desired folder, as intended.

I googled "action console keeps opening in Firefox," and I performed 4 troubleshooting steps that google AI suggested (including launching Firefox into troubleshooting mode). Unfortunately, in troubleshooting mode, the behavior persists, which suggests that this has nothing to do with any add-ons.

I also created a new, test profile—but even in the test profile, the behavior persists.

So, I'm stumped. After years of using Firefox, this behavior has appeared out of nowhere—and I cannot figure out why, nor how to fix it.

Any further suggestions?

Asked by soundsgood 1 inyanga edlule

Answered by soundsgood 1 inyanga edlule

  • Kusonjululiwe

Wallpaper

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thoug… (funda kabanzi)

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thought was pretty, but it disappeared (probably sync settings on other devices, idc) and now the background is just system gray. The issue is that i cannot find the system background in "Themes" nor in the "Customization" (picrel) - there is only "reset to defaults". I really like Firefox and this was pretty cool so I'd like it back. Thanks in advance :)

Asked by a069270761 1 inyanga edlule

Answered by a069270761 1 inyanga edlule

  • Kusonjululiwe

Hide feature-news balloons?

Hi, so my problem is I need to keep using the keyboard for surfing the net on my Windows PC, because of pain issues with using the mouse too often. The most difficult par… (funda kabanzi)

Hi, so my problem is I need to keep using the keyboard for surfing the net on my Windows PC, because of pain issues with using the mouse too often. The most difficult part is that Firefox comes with a lot of these top-most balloons with feature suggestions like "did you know you can use an AI bar now..." etc.

Btw, I don't mean any popups from websites. Mozilla just shows the feature info balloons (or tool tips?) when you are on a website, but it's never the website that bothers me.

There is no way to hide these mozilla popups using the keyboard except opening a new tab with Ctrl+T.

So... is there anything to get rid off all feature-news or mozilla-suggesions etc?

Thank you!

Asked by actuallytrying 1 inyanga edlule

Answered by Shirmaya John 1 inyanga edlule

  • Kusonjululiwe

My email account

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said t… (funda kabanzi)

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said that account already exists. This is very frustrating for an older geriatric. Please send me instructions to get back where I was. My present email address is [edited from public] @gmail.com.

Asked by jmfuller7 1 inyanga edlule

Answered by Paul 1 inyanga edlule

  • Kusonjululiwe

SOLUTION: Firefox opens .m3u files as text. Doesn't play the audio playlist/track.

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... aft… (funda kabanzi)

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... after an update to version 143 it suddenly didn't. .m3u links opened as a text file in the browser window.

We have five windows 10 workstations in the home, and this happened with all of them.

I write webpages for a family intranet, and several thousand tracks are available for playing, so that was messed up too.

These are the steps I followed - unsuccessfully:

  • Bulleted list item Checked file association settings in Windows 10. .m3u was associated to WACUP, my media player.
  • Bulleted list item Checked file actions in Firefox. .m3u files set to open in WACUP.
  • Bulleted list item Added the type="audio/mpgurl" in the anchor link for webpages I make.
  • Bulleted list item Changed the default download panel in FF settings to "Ask". I could then get it to ask me to save or open. "Open" worked, as it this is tied to the system default audio player - nothing to do with FF.
  • Bulleted list item A few other frustrating, but eventually inconsequential solutions that were in the realm of "I wonder if ...?"

So ... after all of this and a lot of investigation I noticed something interesting: All my playlists were in the format with just a listing of the filename, which as mentioned had been working for years:

Example "01 Queen - We Are The Champions.mp3".

Yet a playlist made in VLC had a different format: example,

"#EXTM3U

  1. EXTINF:-1,01 The Beach Boys - Help Me Rhonda.mp3

01 The Beach Boys - Help Me Rhonda.mp3 "


SOLUTION

Having far too much time on my hands, I experimented with this, dissecting the various components of the playlist, and eventually found when adding "#EXTM3U" as the first line in the playlist, Firefox opened the playlist in WACUP once again when the link was clicked.

New playlist entry:

  1. EXTM3U

01 Queen - We Are The Champions.mp3 02 ... 03 ... etc.

I've left the "type='audio/mpegurl" declaration in the link.

I don't know why this happened, but I hope somebody finds this useful in the future.

So now I have several thousand playlists to edit, although Notepad++ will make this easier, but by no means quick.

Asked by skerrick 1 inyanga edlule

Answered by Denys 1 inyanga edlule

  • Kusonjululiwe

Winmail.dat attachments

Hi, I am using Firefox to open my different mail boxes from : yahoo.fr or orange.fr or laposte.net. Usually everything are going OK and I can read the attached files… (funda kabanzi)

Hi, I am using Firefox to open my different mail boxes from : yahoo.fr or orange.fr or laposte.net. Usually everything are going OK and I can read the attached files except the one sent by my friend from England. Sorry for my English but you may have understood I am french (nobody is perfect). Well, I am using windows 11, he is using windows 11 ; I am using Firefox but he is using mainly Microsoft Outlook. All his attachment are coded as winmail.dat and I can't open them. If I use Microsoft Edge it's not much better. When he uses Chrome and Gmail it's perfect and I can open his attachment with Firefox. He is a computer man, programmer, and his Outlook seems to be correctly set and he doesn't understand the problem or what's happening. I am not the only one in that case. It seems it's an Outlook setting specific problem according to Microsoft. Clearly, I don't want to give up with Firefox. Does it exist an add-on or extension for Firefox which could solve this difficulty ? or a decoder add-on ? It seems there is at least one for Thunderbird but 6 yo... Would it run under Firefox even it's specific ? For fun I should try Firefox with Linux just to see if Linux is better at decoding winmail.dat attachments. Thanks for any help, setting or specific add-on you can provide me. Richard.

Asked by Richard 1 inyanga edlule

Answered by t.r.ernst 1 inyanga edlule

  • Kusonjululiwe

Freshservice login error

Hello Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get … (funda kabanzi)

Hello

Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get the and error without any explanation.

I have clear cache, cookies, reinstall Firefox from scratch but still the same issue. On any other browser i could login normally.

Please help Lukas

Asked by a.lukas 1 inyanga edlule

Answered by a.lukas 1 inyanga edlule

  • Kusonjululiwe

Sync didn't work

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browse… (funda kabanzi)

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browser. I logged in, nothing happened. I rebooted, nothing changed. I clicked sync, everything was the same. Where are my bookmarks and passwords?

Asked by madforse 1 inyanga edlule

Answered by madforse 1 inyanga edlule

  • Kusonjululiwe

Firefox on an iMac Retina 21,5 " late 2015 1 TB

Hello! Why do I get all of the Tools Menu in english when I've chosen Norsk Bokmål as standard language for my use at sites/streaming etc. What is the purpose of selectin… (funda kabanzi)

Hello! Why do I get all of the Tools Menu in english when I've chosen Norsk Bokmål as standard language for my use at sites/streaming etc. What is the purpose of selecting the desired language if the tool options are only displayed in English?

Asked by aa-rykk 1 inyanga edlule

Answered by jscher2000 - Support Volunteer 1 inyanga edlule