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Firefox slowdown and crashes

I am running Firefox 94.0 in a couple of Linux Mint systems. My main desktop computer, with a 3.8 GHz 6-core AMD Ryzen 5 processor on an MSI B450-A PRO MAX MB with 16 GB … (funda kabanzi)

I am running Firefox 94.0 in a couple of Linux Mint systems.

My main desktop computer, with a 3.8 GHz 6-core AMD Ryzen 5 processor on an MSI B450-A PRO MAX MB with 16 GB RAM, has had Linux Mint 19.3 installed for over a year. Just today, Firefox, which has also been installed in this OS for a long time, exhibited extreme slowness. I did an online search, and found that the slowness was cured by using the Troubleshoot Mode, but none of the suggestions I found solved the problem in normal mode. So, I went into Settings and turned off hardware acceleration. That solved the problem, somewhat ironically. The hardware acceleration seemed to accomplish deceleration instead. So my browser works, but there is something wrong with hardware acceleration in Firefox.

On a new install of Linux Mint 20.04, I recently experienced frequent crashing of Firefox just after clicking on a link. I tried online solutions, which didn't help, but then I turned off - - guess what - - hardware acceleration, and no more crashes. That is what motivated me to turn off hardware acceleration in Firefox on my Linux Mint 19.3 machine today.

I don't really have a problem to solve, but I don't know of a better place to submit a bug report, so I am hoping you will pass this on to the developers.

Asked by RJS 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 ezinsukwini ezidlule

  • Kusonjululiwe

Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (funda kabanzi)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 1 isonto elidlule

Answered by FredMcD 1 isonto elidlule

Trojen found in Firefox outbound

My Premium Malwarebytes has detected a Trojan on outbound, I usually Play Runescape, Have been playing for 15 Years +, 2 hours before this, i played on Runescape with no … (funda kabanzi)

My Premium Malwarebytes has detected a Trojan on outbound, I usually Play Runescape, Have been playing for 15 Years +, 2 hours before this, i played on Runescape with no problems, since opening Runescape Launcher, game did not load, had reference also to firewall, since 2 hours prior Nothing had changed. i then rechecked firewall, and all was OK, I had added all URL from Runescape to exception, even company name, jagex.com I also use Norton 360, however Norton did not pick up Trojan, any suggestions? I was thinking of uninstalling Firefox, then installing again, I didn't do this as i have many Sites saved and wasn't sure if they would also be deleted, I play this game to keep my mind active, as i can't walk sit or stand for more then a couple minutes, ...

Below are details of Trojan: Cheers Ralph:

Log Details- Protection Event Date: 11/28/21 Protection Event Time: 9:40 PM Log File: 954b6ada-5037-11ec-bdb7-80fa5b790f8f.json

-Software Information- Version: 4.4.11.149 Components Version: 1.0.1513 Update Package Version: 1.0.47808 License: Premium

-System Information- OS: Windows 10 (Build 19042.1348) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: classicmoto.rs IP Address: 45.147.54.18 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

Asked by ralphc1 4 ezinsukwini ezidlule

Last reply by FredMcD 4 ezinsukwini ezidlule

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (funda kabanzi)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 2 izinyanga ezidlule

Last reply by FredMcD 3 ezinsukwini ezidlule

PDF access

I cannot find any way to report problems, this seems to be the only way. When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf 2022). I do th… (funda kabanzi)

I cannot find any way to report problems, this seems to be the only way. When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf 2022). I do that and also check your "Do this automatically" option. Every time I try to open a pdf after that I still have to go through all the same Browse steps. I also set up Flexipdf 2022 in the Applications section of General Settings (Portable Document Format (PDF) (application/pdf)) and it is just deleted or never saved. The next time I look or try to use it, it’s gone. This is obviously a bug in your system, please correct. Thank You.

Asked by DLD 2 emasontweni adlule

Last reply by DLD 4 ezinsukwini ezidlule

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (funda kabanzi)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 5 ezinsukwini ezidlule

Last reply by cor-el 4 ezinsukwini ezidlule

Crash Reports - continuous - but Firefox hasn't Crashed

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can… (funda kabanzi)

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can be resolved?

I'm not able to attach a screenshot.

Asked by williamgfitch 3 emasontweni adlule

Last reply by FredMcD 4 ezinsukwini ezidlule

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (funda kabanzi)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

Asked by pppjhow32 1 isonto elidlule

Last reply by FredMcD 4 ezinsukwini ezidlule

Firefox 94.02 under MacOS 12.01 regularly crashes

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus… (funda kabanzi)

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus" did not help. Furthermore I uploaded various crashreports.

Where can I find help to solve this problem? Or is MacOS 12.01 the culprit and do I have to wait for an update from Apple?

Thanks for tour reaction! Kind regards, Miel van Hutten The Netherlands

Asked by Milowitsch 6 ezinsukwini ezidlule

Last reply by Milowitsch 4 ezinsukwini ezidlule

My Firefox browser has been hijacked!! (both literally and figuratively)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to … (funda kabanzi)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

Asked by turjoreal 5 ezinsukwini ezidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (funda kabanzi)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 6 ezinsukwini ezidlule

Last reply by JonBonJimBob 5 ezinsukwini ezidlule

  • Kusonjululiwe

XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (funda kabanzi)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 6 ezinsukwini ezidlule

Answered by cor-el 5 ezinsukwini ezidlule

  • Kusonjululiwe

www.wp.pl portal not working correctly anymore

Hello, since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It… (funda kabanzi)

Hello,

since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It obviously happens to all pages, articles, services related to wp.pl. I cannot open a single page from wp.pl domain without issues. Before it was working completely fine, all of this started to occur for no reason. Also, it happens to wp.pl only. All other pages/portals/platforms function normally. I checked on different browsers - IE, Edge, Chrome and it works fine. I also cleared cache/cookies/browser history in Firefox and this didn't help at all. Therefore there must be something wrong with Firefox browser. Could you please investigate?

Thanks, Jacek

Asked by fjacek 1 isonto elidlule

Answered by fjacek 6 ezinsukwini ezidlule

Biggest bug in all version Firefox browsers

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not w… (funda kabanzi)

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not work, e.g. you won't open Options, Menus, various tasks, extensions, won't save your bookmarks, and many other problems. Although the browser opens a page and the Tab works! But everything else is NOT WORKING, even in Safe Mode or Troubleshooting Mode! I've reported this many times: No developer help! Windows 7 x64 Firefof Latest x64 version 20 GB RAM 4xCore CPU

Asked by nnina084 1 isonto elidlule

Last reply by nnina084 6 ezinsukwini ezidlule

  • Kusonjululiwe

Where Does Firefox Store Locations of Used Websites?

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site. First, I am running Firefox on Ubuntu, but Ubuntu is not … (funda kabanzi)

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site.

First, I am running Firefox on Ubuntu, but Ubuntu is not relevant because the same issue occurs in Windows.

Whenever I access a file, for example, one at https://species.wikimedia.org/wiki/Chioneosoma, its color (which is programmable) changes from a light bluish green to a deeper violet. Where is this color-difference stored? I have thousands of WikiSpecies files I have accessed, and they all show the violet "accessed" color if I ever have opened the file to read its contents. The problem is that when Ubuntu has to be reinstalled, I can add references to all my files, but the color-changes seem to be lost. This is a serious issue, because I currently have over 50,000 files referenced (and saved in my directory file:///home/jwill/Documents/WikiSpecies/Animalia_Plantae_8) and am still adding to them!

I think the storage location must be somewhere in one or more of the following files ('_' replaced '/'):

   _home_jwill_.mozilla
   _home_jwill_.cache_mozilla_firefox 
   _home_jwill_.cache_MM_firefox
   _usr_lib_firefox

Can you please tell me where the list of accessed files is stored? Whenever I enter a referenced directory, to access it, the color changes; so, Firefox must be able to store a reference to each new referenced directory name.

Asked by jwill1000000 1 isonto elidlule

Answered by jwill1000000 1 isonto elidlule

hacked

Someone sent you guys a password reset for me and hacked my accounts, I need all the info on them that you have ip address that they used everything. Please and thank you… (funda kabanzi)

Someone sent you guys a password reset for me and hacked my accounts, I need all the info on them that you have ip address that they used everything. Please and thank you. please call me with info so i can tell you where to email it. 531-207-9820

Asked by Y 6 ezinsukwini ezidlule

Firefox reacts slower and becomes sluggish quickly

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish. It usually happens in YouTube or Twitch, but can also happen while scrolling with the … (funda kabanzi)

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish.

It usually happens in YouTube or Twitch, but can also happen while scrolling with the mouse in wikipedia for example.

Some examples: -When having a Twitch stream open, the stream is running fine, but when clicking and moving the volume slider on the player, it does not move smoothly, and with some delay. -When doing a bit more heavy browsing, sometimes a tab might get "stuck", for example, the twitch stream might start to buffer for a few seconds. I notice the buffering is not related to any bandwidth related issue. -Firefox reacts slower (or with a small delay) while moving between tabs, clicking on links, etc. This usually happens only after a few hours after launching and browsing with Firefox.

Most happen after a while since I launch Firefox. And by a while I mean maybe 2-3 hours, and I don't have a ton of tabs open. It becomes slower much, much faster than it used to in the past.

Now, sometimes it can take Firefox up to 30 seconds to close completely, before I can launch it again.

I had the same Extensions installed before these issues started happening.

I tried uninstalling Firefox completely, then manually deleting the remaining profile folder, and do a fresh install of the latest Firefox version.

I checked the Windows Task Manager, and it shows (14) processes under Firefox. Is this normal? I tried unticking the "Use recommended performance settings" and restarting Firefox, but it still reached (14) processes after a couple of minutes.


I am not sure if it is related to Firefox itself. My computer is 5 years old but functioning properly...

I did not check if similar issues happen on a different browser. I am just so used to Firefox.

I had a few weird bug in Windows 10, but those existed for a good while now, and are not similar to the ones I experience while browsing with Firefox. I didn't notice anything similar while watching video files in a Media Player.

I am not sure if it can be hardware related. All seem to be working properly...


I want to figure out what is causing this. If you need any more information let me know.

Asked by sata 1 isonto elidlule

Last reply by sata 1 isonto elidlule

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (funda kabanzi)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule

Firefox Private browsing default installation out of the box blocks certain websites

I have been attempting to use Firefox Private browsing default installation out of the box on netflix, and messages.google.com/web and in netflix's case videos do not pla… (funda kabanzi)

I have been attempting to use Firefox Private browsing default installation out of the box on netflix, and messages.google.com/web and in netflix's case videos do not play, and google messages page is a blank white page, and also any website that uses facebook comments, that section is not loaded. What is this setting that is causing these behaviors in the private browsing mode, is there a article somewhere that explains in detail how firefox's private browsing mode works?

Asked by limava9478 1 isonto elidlule

Last reply by limava9478 1 isonto elidlule

firefox keeps rolling back to homepage

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94… (funda kabanzi)

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94.0.2 (64-bit)

Asked by sunoj1 1 isonto elidlule

Last reply by sunoj1 1 isonto elidlule