Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (funda kabanzi)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Asked by navneet.nigam82 4 ezinsukwini ezidlule

Last reply by FredMcD 1 usuku oludlule

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you made me change my password! Now I would very much like to have everything Back!

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the p… (funda kabanzi)

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the password you would not accept. it should be connected to me in a way I don't have to loose everything..... As smart as you guys are you should have a way for me to recover my old password.

Asked by its me 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (funda kabanzi)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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My profile may have been reset to default, not by me.

I exited Firefox and restarted my Windows 10 computer. Upon attempting to launch Firefox, I was presented with the profile manager. It did not list any profiles from wh… (funda kabanzi)

I exited Firefox and restarted my Windows 10 computer. Upon attempting to launch Firefox, I was presented with the profile manager. It did not list any profiles from which to choose. In Windows Explorer, I found that my profile did exist. And there is a profiles.json file in the Profiles folder, but it is empty. I attempted to copy my good profile data into a new profile folder (that I created using profile manager) but upon launching, everything was set to default.

So, to sum up, cannot seem to use my profile, but it does seem to exist.

Asked by dannerino 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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My Firefox 72.0.2 doesn't save history at all

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everythi… (funda kabanzi)

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everything. I even created a new profile.... no good. Uninstalled and re-installed.... no good. Places integrity checker says the database is sane. I checked my system care software and disabled any privacy sweeps months ago. My older (a few years back) firefox used to save everything....

Asked by musicweb1 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

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how to get back my password from old version of mozilla firefox? I lost everything :((

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my securi… (funda kabanzi)

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my security profile. I checked the internet for solution, most of them suggested some files to import, but I dont have them. I need basic narration and instructions. I have some intercontinentinal projects, so I urgently need a solution. Thanks.

Asked by sebnemozde 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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The new 72.0.1 update this morning made me create a new profile and deleted ALL my logins, passwords and bookmarks.

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my sa… (funda kabanzi)

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my saved logins, passwords and bookmarks were gone. As this is a work laptop I just lost a ton of links to important sites I use on a daily basis. How can I revert and get those back and why were they deleted in the first place?

Asked by bfranklin2 1 unyaka odlule

Last reply by RobertJ 1 unyaka odlule

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saved login missing

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use A… (funda kabanzi)

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?

Asked by thierjung1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox V73.0.1. Passwords and logins vanished. Help in related topic (old?) no good. Pls help!

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until … (funda kabanzi)

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until I resolve this problem. Please, give the needed direction to recover them! They are extremelly important for me. Thank you! Isis

Asked by IWMc 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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I just got royally screwed over by Firefox v75

I no longer have any: passwords addons bookmarks history previously opened tabs user configuration Nothing. Everything was completely wiped out. And that's just what I kn… (funda kabanzi)

I no longer have any:

passwords addons bookmarks history previously opened tabs user configuration

Nothing. Everything was completely wiped out. And that's just what I know about. Who knows what else is gone.

Does anyone know how I can retrieve this lost information.

Thank you.

Asked by letsdothis 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Need urgent help recovering bookmarks ($ tip for solution!)

Hi guys. I was clearing out unused software for space and I uninstalled the wrong firefox (I had two installed). I was using a 3rd party program called IObit uninstaller.… (funda kabanzi)

Hi guys. I was clearing out unused software for space and I uninstalled the wrong firefox (I had two installed). I was using a 3rd party program called IObit uninstaller. Usually I know backups appear if uninstalled through the directory but this isn't the case with the 3rd party programs.

So after freaking out a little I looked for recovery programs and found one by the same developer, IObit undelete. I managed to find some json. files with settings, logins and some bookmark files too. However, when I try to restore the bookmarks file through the remaining firefox I'm told it is unable to process the file?

Does anybody please have any ideas what I can do to fix this? I'm pretty bummed out by this, i'll happily send a bit of cash your way if this can be restored again

Asked by Liam 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

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Since today (FF76) all my saved passwords are gone. How do I get them back?

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I creat… (funda kabanzi)

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I created the account I´m writing you herer from but obviously alos there no PW? What can I do. Need them urgently back.

Thanks for your help! Best, Karsten

Asked by Karsten 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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login details, bookmarks

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I wa… (funda kabanzi)

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I was not informed that I would lose all data! I let you keep this information in the cloud in trust and you deleted it? Have you gone crazy!?!?!?!? I want to get back my data immediately! I see that a lot of people have a similar problem and you don't do anything about it? How can I trust you at all in this situation?

Asked by gosukody 1 unyaka odlule

Last reply by Shashank Shekhar 1 unyaka odlule

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Lost bookmarks after update

Firefox updated automatically yesterday and has wiped all my bookmarks. These are important to me. I have tried the Restore but it will only restore to yesterday. How … (funda kabanzi)

Firefox updated automatically yesterday and has wiped all my bookmarks. These are important to me. I have tried the Restore but it will only restore to yesterday. How can i resolve this?

Asked by lyn.rolington 1 unyaka odlule

Last reply by ARMAN KHAN 1 unyaka odlule

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Bookmarks and history gone

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. … (funda kabanzi)

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. Please help. Thanks in advance.

Asked by gleep89 1 unyaka odlule

Last reply by Shashank Shekhar 1 unyaka odlule

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Bookmarks -> properties are gone!?!

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again: After my… (funda kabanzi)

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again:

After my last update I lost all my properties of the bookmarks!?!?! Where can I find them? Or how can I recover them?

Asked by rrieper911 1 unyaka odlule

Last reply by Aashish Kumar 1 unyaka odlule

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Update 76.0 has turned on the sync logins passwords option and overwritten my passwords with old ones.

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" w… (funda kabanzi)

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" was off now its on and my password list is screwed up.

Asked by icextend 1 unyaka odlule

Last reply by Pallavi kumari 1 unyaka odlule