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Shopify Theme Editor suddently no longer accessible with Firefox - what to do?!

Hello everyone, until the week before last, I was able to use the Shopify Store/ Theme Editor without any problems with Firefox on Windows (desktop). I disabled Ghostery… (funda kabanzi)

Hello everyone,

until the week before last, I was able to use the Shopify Store/ Theme Editor without any problems with Firefox on Windows (desktop). I disabled Ghostery and AdBlock, cleared the cache, am using the current version Firefox etc.

Without changing anything, I can no longer open the Theme Editor now– I keep getting the error message "there was a problem loading this page." Shopify support could not help and deferred me to Firefox.

A different browser isn't really a solution, although I can theoretically open the Theme Editor on Opera, for example.

Does anyone have any ideas how I can fix this, and access my shopify shop theme editor again via firefox?! Thanks in advance!!

Asked by qmnmd 23 amahora adlule

Last reply by markwarner22 17 amahora adlule

Open all tabs from other devices?

You used to be able to right-click a device in the sync tabs sidebar, and choose 'open all in tabs', but since the last update this has gone. So where's that option now? … (funda kabanzi)

You used to be able to right-click a device in the sync tabs sidebar, and choose 'open all in tabs', but since the last update this has gone. So where's that option now? Thanks

Asked by Mo 23 amahora adlule

Last reply by jscher2000 - Support Volunteer 19 amahora adlule

Why am i getting the following msg. GAH. Your Tab Just Crashed.

Why am i getting the following msg. GAH. Your Tab Just Crashed. This just started yesterday. Not sure why Win 10 My Email is [edited from public]@yahoo.com … (funda kabanzi)

Why am i getting the following msg. GAH. Your Tab Just Crashed.

This just started yesterday. Not sure why

Win 10

My Email is [edited from public]@yahoo.com

Asked by dancnsailr 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Download location not respected

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really… (funda kabanzi)

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Asked by VeryBadHellie 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

Fire Window: Definition, access, using

Good evening Apologies for any apparent bluntness, but 1) What is a Fire Window? 2) How/where do I access one? and 3) How do I use it? My utmost thanks in advance! … (funda kabanzi)

Good evening

Apologies for any apparent bluntness, but

1) What is a Fire Window? 2) How/where do I access one? and 3) How do I use it?

My utmost thanks in advance!

Regards,


Di.

Asked by goldenflowertrs 4 ezinsukwini ezidlule

Last reply by markwarner22 4 ezinsukwini ezidlule

search suggestions not showing

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search. I should also ask: I don't… (funda kabanzi)

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search.

I should also ask: I don't remember how I enabled the old search bar, to the right of the address bar, mostly because I'm used to it. I don't see a box for it in Settings. What if I wanted to remove it? What if I then wanted it back?

Well, ok, one more. Also in Settings, Search, I see a drop-down list from which to choose my search engine, but no space to add a new one. Where's that? I've seen instructions to navigate to another search engine, but that can't be the way to do it. I normally wouldn't navigate to a search engine's page before searching.

Asked by jhaber3 4 izinyanga ezidlule

Last reply by Kate Gardner 4 ezinsukwini ezidlule

Firefox is not working with Shopify

Firefox is not working with Shopify. I have tried the following troubleshooting steps and I do see: 1. Update Firefox to the Latest Version Go to Menu (≡) > Help >… (funda kabanzi)

Firefox is not working with Shopify. I have tried the following troubleshooting steps and I do see:

1. Update Firefox to the Latest Version Go to Menu (≡) > Help > About Firefox. This will automatically check for updates. Regular updates ensure compatibility with modern web apps like Shopify. 2. Clear Cache, Cookies, and Site Data Go to Menu (≡) > Settings > Privacy & Security. Under Cookies and Site Data, click Manage Data. Search for "Shopify" to delete only Shopify-related data, or use Clear Data to remove all cached data, which can resolve display issues in Admin. 3. Run Firefox in Troubleshoot Mode (Enhanced Safe Mode) Firefox 2024 includes a robust Troubleshoot Mode that disables extensions, custom settings, and themes, giving a clean environment. Go to Menu (≡) > Help > Troubleshoot Mode. Choose Restart in Troubleshoot Mode, then Open when prompted. If Shopify Admin works in this mode, an extension or setting is likely causing the issue. 4. Check for Incompatible Extensions and Privacy Add-ons Go to Menu (≡) > Add-ons and Themes > Extensions. Disable extensions, especially ad blockers, VPNs, and script blockers, which may conflict with Shopify's dynamic elements. Reload Shopify Admin after disabling each extension to pinpoint any issues. 5. Disable Enhanced Tracking Protection for Shopify Firefox’s Enhanced Tracking Protection may block essential cookies and scripts used by Shopify. Open Shopify Admin, click the shield icon next to the address bar, and select Turn off Enhanced Tracking Protection for This Site. 6. Disable Hardware Acceleration Some display issues stem from hardware acceleration conflicts. Go to Menu (≡) > Settings > General > Performance. Uncheck Use hardware acceleration when available and restart Firefox. 7. Use Firefox’s DevTools to Diagnose Errors Open Menu (≡) > Web Developer > Web Console or press Ctrl + Shift + K. Reload Shopify Admin to see if any errors or blocked elements are logged, which can provide insight into potential conflicts or missing resources. 8. Verify Network Security and Check Proxy/VPN Settings If your network includes a firewall or proxy, ensure that it allows secure access to all Shopify domains. Disable VPNs temporarily to check if they’re impacting Shopify Admin performance.

Asked by gberryhill32 5 izinyanga ezidlule

Last reply by MichaelKai 1 isonto elidlule

Web Developer tools do not show toolbar

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the err… (funda kabanzi)

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the error: TypeError: this.toolbarButtons is undefined toolbox.js:4265:5 So I'm unable to see the web developer toolbar and just see a blank section on the lower part of my screen. I think it's a bug, or Am I doing something wrong? Best regards: Alejandro.

Asked by a_fabre 2 izinyanga ezidlule

Last reply by MichaelKai 1 isonto elidlule

Missing scrollbar arrows

I've been missing scrollbar arrows on my Mozilla Firefox browser for a long time now, which makes browsing and engaging with various websites more difficult. Can anyone t… (funda kabanzi)

I've been missing scrollbar arrows on my Mozilla Firefox browser for a long time now, which makes browsing and engaging with various websites more difficult. Can anyone tell me how to restore the scrollbar arrows?

Asked by Sarig Levin 2 emasontweni adlule

Last reply by Mutaz Awad 2 emasontweni adlule

I'm not very computer savvy & changed something by mistake.

When I had a website open, there was an asterisk (I think) to the right of the address box, if I clicked it a new search box opened alongside the original. That asterix … (funda kabanzi)

When I had a website open, there was an asterisk (I think) to the right of the address box, if I clicked it a new search box opened alongside the original. That asterix seems to have disappeared & I don't know how to get it back. Please can you help?

My current browser is Google but don't know the operating system.

Asked by gillmick 2 emasontweni adlule

Last reply by markwarner22 2 emasontweni adlule

macOS abilities on Firefox

Hello, I would like to know if it's planned that Firefox uses macOS abilities like on Safari, such as text replacement and others ? Kind regards … (funda kabanzi)

Hello,

I would like to know if it's planned that Firefox uses macOS abilities like on Safari, such as text replacement and others ?

Kind regards

Asked by Rixals 2 emasontweni adlule

Last reply by TyDraniu 2 emasontweni adlule

Private Browsing and Autoplay

Latest Version Private Browsing Mode Hello. 'Autoplay->Block Video and Audio' selected. 2 websites listed, which I did not place there, 'Allow Audio and Video' sele… (funda kabanzi)

Latest Version Private Browsing Mode

Hello.

'Autoplay->Block Video and Audio' selected.

2 websites listed, which I did not place there, 'Allow Audio and Video' selected:

1. about:welcome 2. aboutwelcomeprivate welcome

'Removing' them causes them to be automatically 're-appear.'

Suggestion: about:config, .isolateBy.privateBrowsing,' and change 'True' to False.

Changing the 'above value' does not remove the 2 'allowed' websites nor does it stop A and V from playing automatically.

Not possible to Block all Video and Audio Automatically 'or' am I missing an 'obvious' solution?

Asked by Buddy2014 4 izinyanga ezidlule

Last reply by Swamphox70 1 inyanga edlule