I-Firefox Community Forum

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox - just not my bank statements! I HAVE been able to download bank statements successfully in the past, using Firefox, but now am unable to. When I try to download statement from the bank website, firstly I get a black screen with small message saying "No preview available", and an invitation to download. On clicking Download, I'm taken to a white page saying "Error No API key found in request. request_id: a2ad87061f2bed614b1d53708d35cb26", but no further options. I've exchanged messages with my bank, who've found no solution, and advised me to look into it with you guys - ie, Firefox browsing. I've played around with Firefox settings, cookies, security settings, etc, but all to no avail.

Any clues how I can resolve this?

I completed an update on Firefox and all of the passwords I had saved are gone. I have tried checking for alternate profiles, but that did not work. How can I recover my passwords?

Hello,

I am trying to share a tab by right click it and choosing share.

I am clicking on my name when choosing who to share with; There's a small gmail icon next to it and it is also written (you).

I press send and never get any email.

How do I set this up to work?

Thanks

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank tab in response. Doesn't matter what I search for, same thing happens. Then, if I close that blank/empty tab and reattempt the same exact search again, it works fine.

This has been happening only for the past few days - was fine before. Is this Firefox? Or is this Yahoo? And how can I resolve the issue?

Thanks in advance.

bold textI have my Windows 11 and Firefox updated as of 4/3/2026. I have two ongoing problems with Firefox. 1. No link works. I keep getting redirected back to my original location. I have used your troubleshoot feature to restart, but it doesn't stay fixed. 2. I have AdBlock Plus Premium and everytime I close the browser it logs me out of my AdBlock account. It is a real irritating problem. I pay to have ads blocked and if I can't keep it from blocking unwanted ads, then I guess I will quit using Firefox.

Ive tried other browsers like Chrome and Microsoft Edge and have no problem.

I do get a Message that states my Facebook account has been temporarily suspended and I have to shut my PC down to get out of this message which locks my screen!

Can you help or suggest anything.

Windows Defender shows NO issues.

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez

I reinstalled it many times. I also force-quit the process in Task Manager. Basically, I did everything Google told me to do. But everything was the same. It says: Firefox is already running but is not responding. To open a new window, the running Firefox process must be terminated. please help

The attached pop up ad continues to present it self in spite of my selecting block pop-ups. I cannot find a setting to block the pop up depicted in the attached image. Assistance would be appreciated.

Hello, I hope somebody can give me some guidance about two issues that are driving me crazy. To provide some context, I use Firefox to work from home and my primary interest is accessing government and bank sites from my country to fill out tax forms and pay said taxes, therefore the browser built in provisions that deal with web page development, shortcuts, Artificial Intelligence, Social Media are utterly useless to me. The issues are as follow: 1. I regularly access the website of the federal tax authority of my country and local state hundreds of times each day. After a while, normally two months, Firefox starts to behave like a drug addict: It develops a resistance to the security cookies from these sites that worsens over time, until eventually the websites plain out kick me as soon as I log in. The only workaround is to use Privacy Mode or another browser until Firefox starts to behave again. In 2026 this started to happen with the bank website too. 2. After a fit of rage after a failed task I was in the process of attemping to destroy the mouse when reason finally prevailed but not before I got another issue with Firefox: The browser now prints (To PDF and paper) every single item from dropdown menues in webpages that cointan these elements. I already tried re-installing the browser, doing a clear install, erasing cache and cookies, deleting profiles. Thank you for any guidance.

I've got an Angular project running locally on my machine (https://localhost:4300 using NodeJS 24.11.1 and Angular 20.3.0) and I can't get it to consistently load files for me when I refresh the page.

The network call shows the response coming back, but I'm getting a red ban icon in the Status column instead of 200. Sometimes it's styles.css and nothing looks right. Sometimes it's polyfills.js and I get an error in the console about "In this configuration Angular requires Zone.js". Sometimes, it's one or many chunk-*.js files. Sometimes, it goes back and forth about which it doesn't want to load. And then sometimes, everything is fine. When it fails, it takes between 1 and 20-some-odd refreshes of the page to get it to load properly. The passage of time doesn't seem to make a difference, as sometimes I can recompile the project and jump right into Firefox and it loads fine. Other times, it will only load after I've refreshed multiple times. If it's a JS file that fails, I also see a warning in the console window about "Loading failed for the script with source [filename]".

I've added an exception for the SSL certificate. CTRL+F5 doesn't make a difference in the behavior. The only extensions I have running are LastPass and Bitwarden. The only plugins I have in place are "OpenH264 Video Codec provided by Cisco Systems, Inc." and "Widevine Content Decryption Module provided by Google Inc." I've disabled Enhanced Tracking Protection for the site. I've rebooted and restarted everything.

Any ideas what might cause this? The other developers on the team don't have this issue. I'm using "ng serve --host 0.0.0.0 --ssl xxx-app-name-xxx --live-reload false" to run my environment. What should I be looking for on my machine that might cause this type of intermittent failure?

I updated my Firefox so when I went to start it again, all history had disappeared even though I was logged into my account. I've been using Firefox since it came out.

Regards Patrik Åslund

I accidentaly deleted my profile. How can I get back my data, passwords to accounts....Is that all gone now???? Somebaody please help me clarify this situation. And why does firefox insist on these profiles anyway, I just want to open my browser use it then close it, simple. Now since the last update I saw a wierd circle on the firefox launcher and thought it meant nothing. When i deleted the profile literally EVERYTHING is gone. Who does this, what did the profile even help????? Somebody please help